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Customer Ratings & Reviews

Model:
SM-G965UZPAXAA
SKU:
6191424
Your price for this item is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,697 reviews
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great features on this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this phone for my wife. She loves it. It’s very easy to use. The “ok Google” feature is her favorite. The camera takes excellent photos. This is just an overall great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Perfect phone for exactly what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone. Camera is one of the best out there and it's fast and efficient. I had the samsung galaxy 5 before this and it's 100x better and now I can't live without it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a replacement phone to upgrade my S7 edge so I purchased this one and it has been amazing. Works much faster, screen looks better, and the camera will blow your mind.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Easy to use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone, the screen has a perfect size, very beautiful and modern design. The fingerprint sensor is in the right spot. Very easy to use, I am extremely happy with my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    Solid phone, great camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S5 to an S9+ and definitely don't regret spending a bit more for the double camera, which is one of my main issues with my previous phone. I don't really have any complaints except that the Bixby button is annoying. I like the side panel that you can swipe out for easy access to up to 8 apps. Have not had problems with the lack of a physical home button, and I enjoy that it still has a headphone jack. It's definitely a bigger phone than my last (it's especially tall - more so than the S9), so one-handed operation can be tricky.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Speed

    Rated 5 out of 5 stars

    Simply!!! The best phone ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like a dream, this is the fastest cell ever. The design ultra modern, looks like from the a fiction movie. 200% recommend it. Move to Galaxy and never use again other phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my GalaxyS9+! The display is sharp and pleasant to look at. Amazing quality for videos and pictures, not to mention the super cool slomo (that can only be used in natural light, but still cool!). Sound quality is also nice! Overall it is a very powerful, durable (with the help of a good case, you can never be too careful) and beautiful phone. One of the best I've ever had! I also have a two year old, and if you have kids then you know how quick they can destroy a phone. I am comfortable leaving it alone with him, it's survived 2 trips in the toilet and works just as well as when I originally bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for Christmas and she loves the big screen and extra storage space. Dual cameras and plenty fast for an average user. She loves the color.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The upgrade I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an S6 and have been using this phone for about 2 weeks now at the time of this review, and this phone is just amazing. The screen is beautiful to look at and the colors are so vibrant, multitasking is smooth and fast, and the battery life is pretty good. In terms of the battery, it can last me about a day and a half, depending on what I do. I often listen to music, watch videos on YouTube, and use social media apps like Twitter and Facebook throughout the day. I only ever need to charge once a day and it can last overnight. Overall, I love this phone and I intend to keep it for a while.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great phone with a beautiful display. The camera is great. The phone is very fast. As an added bonus, it still has an audio jack and comes with very nice earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    No problems so far!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date I have had no problems with this phone! It connects to my car, tv speakers, computer, and wifi with no problems. I have no problems with service (I have verizon) and the charge time is great. The camera is excellent and while space became an issue, I put in a memory card and that was fixed. I know all of the new phones with the grand features are appealing but if you want a good working phone with good features consider this one!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has a terrific screen. Resolution is outstanding. Performs smoothly, without lag and the battery life is pretty good. Really happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bixby

    Rated 5 out of 5 stars

    A nice upgrade from the S7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life, very fast and responsive. The fingernprint reader works well. My only problem is the Bixby button is annoying for anyone that doesn't use it

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Design

    Rated 5 out of 5 stars

    Hubby loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My hubby loves the phone. He’s says it’s amazing and the camera is great and clear. I am poor IPhone and I have to admit this phone it really good and nice design also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Many good features of this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has many good features and the battery is better than many other phones. When unlocked, I can use it with any operator. This is the best phone I've had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unlocked is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and price was unbeatable from Best Buy. The phone itself is amazing, super fast and so many upgraded features (like the app shortcut swipe). Keep it up Samsung! The purchasing experience from Best Buy was convenient, fast and relatively easy online purchase. But it seemed to me I had to activate through Best Buy to get the SIM card for the carrier instead of just being able to get the carrier SIM card with the phone and activate myself under an existing plan. When I tried to search for a SIM card on the site, they only had a prepaid one which isn't helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Bigger screen and good battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung galaxy S9. It has two cameras, best pictures than other androids, long battery span 16 hours don't have to worry about charging every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pinnacle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Samsung at the top of their game. They have made subtle, but progressive changes each year they come out with a new device. I came from my old trusty Galaxy S5 to the S9, had some issues with the screen rotation & camera. Also had buyers remorse about not getting the plus model, so I took it back 10 days later & upgraded. After it's all said and done I have about 3gb of free RAM with only essential apps installed on the S9+ but on the S9 I barely had any because the system apps take up a lot of the 4gb. Free RAM = faster phone. Its definitely bigger & heavier so if you wear basketball shorts like me get the otterbox defender & use the belt clip or else it might pull your shorts down in your pocket. Huge screen + bigger battery + bigger RAM = Awesome. ONLY downside is weight/holding it in 1 hand. Also...I recommend ordering the Whitestone Domeglass screen protector if you want the best available for your S9+ my Zagg product from Best Buy came off easily :( and it's the only screen protector they carry....smh

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time having a Samsung phone in years and I love it. The camera is good and it has a long battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great phone. Solid battery life and beautiful screen. Unlocked is much better because it doesn't have all the junk apps from the Carrier installed.

    I would recommend this to a friend