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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,590 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, size, display and functionality for android lovers. Super price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great phone and the price was reasonable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a great phone the price was reasonable. And enjoying everything the phone has to offer

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is one of Samsung's best. Totally worth the price. Amazing camera and stability.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this phone. Easy to use. Good camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Open box unlocked deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone: Excellent. Compatible with Verizon. No problems activating. I was there for a dishwasher and swung by the phone section. I saw their sale signs for open box items. The person I bought this phone for is now in the 21st Century and 5G ready! We replaced an old Samsung phone with this snazzy one so we knew what we were getting into. Camera is great, features, can't complain! Best Buy: Sales associate was informative about best buy return policies (just in case) and about Verizon activation. Bought a black case since the color was purple. Because it was purple, I got a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Awesome phones super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is awesome fast not too big great camera and alot of shortcuts and tricks

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Faster then s8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy s9 because of camera and faster then my old S 8.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my elderly mother and she's able to text a lot easier on this phone than previous phones. She enjoys the features and switching from her old phone to this phone was really easy with the SmartSwitch app by Samsung. Her one complaint is that she doesn't have big photos of her favorite or frequent contacts when she wants to call someone, but that's easily remedied with an app.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best phone on the market. Incredible speed, camera, and more ease of use features.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Galaxy phone so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. Upgraded from the S7 which had been a fav until now. Took advantage of the trade-in program and upgraded to the S9. The picture taking is far superior and the sound that comes from the S9 blew my mind. Never heard sound come from a phone this nice.. Was not a fan that it uses the USB-C connection, but found little adapters for all of my regular USB-mini cables, so ended up not too big of a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone with the upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone. It takes amazing photos. Plenty of storage and has great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Really love it great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great camera brightness is excellent great size everything is magnificent

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the phone fits in my hand. Very fast and great camera. Best Galaxy thus far!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from iPhone and I'm never going back. Powerful fast and long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new phone, and was able to buy this with the Best Buy account 0% for 12 months plan. Customer service was great at the Burbank store. I wish phones weren't so expensive these days, so I can't say I love the price. But, this phone was on sale so that's good. The functionality is wonderful, and I love that it's an unlocked phone so that I can change carriers if I need to.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Outstanding value with unlocked sale discounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having switched from IOS to Android I have had to read the manual and search the internet for help on how to do things. Every time I find the answer to one question, I learn of a new capability I hadn't even thought about. My only concern was the vulnerability of the curved glass and USB-C plug. Solved by purchasing a case with built in screen protector and also a wireless charger. Super phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. It has long battery life and also great camera and easy to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 4 out of 5 stars

    Fine phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an S3 (I know!) and this one is much better. The battery life is excellent-for now. Screen and camera much better. Activation was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Dadphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad was in need of a new phone when his HTC One conked out after almost 7 years, and since he's not patient when it comes to....well.....pretty much anything, I was dreading him getting a new phone because, well, I'm IT support for my family! Fortunately, his difficulties with adjusting to the new set were minimal, and he loves the new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Changed from iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    switched to the s9 after I saw the price of the iPhoneX. I am not disappointed with switching to Samsung, this phone has a much better display and camera than the iPhones do. The pictures in the dark are phenomenal. It was easy to transfer all the data from my iPhone because of the easy set up features. If your thinking about switching from the iPhone, do it, you will not be disappointed.

    I would recommend this to a friend