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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,590 reviews
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use and has a great camera quality. Totally reccomend!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Terrific phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to navigate. Quick charge. Long battery length. Great pics. Very happy!

    I would recommend this to a friend
  • Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Great Smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Samsung Galaxy S9 to replace a well-worn Galaxy S4 which just could not continue to function in today's bloated-app environment. Easy to port my S4 information to this new phone with some advice/help from the nice folks in the wireless section of BB. Chose an unlocked phone as I did not want carrier bloatware. After about a month of use, really like everything about this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this upgrade so far. It had a great battery life and camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is fast and intuitive. The camera takes phenominal photos. Got a free Chromebook with purchase of the phone which sweetened the deal. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Lazyboy at my s8, bought an s9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not much differemt than the S8 but the differences are fairly spectacular,I hav not become totally aware of everything but the camera is much better, Security is easier to us and seem to be better. I love Samsung Galaxies and will neverown other phones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for our foreign exchange student. He absolutely loves it. The display is excellent and the camera is wonderful. We are a Samsung family and this phone is just right. I also have high praise for the battery which can last a day or more of consistent use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had iPhones for years, but not because I prefer apple but because I always liked the app store. Recently I decided apple wants just way too much for their products so I started comparing the specs of the S9 to the iPhone XS. The S9 does almost everything as well if not better than the iPhone XS on paper and the phone is a few hundred dollars less, so it was a win win for me. I was expecting a nice phone when it arrived but it exceeded all of my expectations. Not only is the phone aesthetically pleasing but it also has the nicest screen of any phone I've handled. The part that I was nervous about was the app store, and I can safely say that Google play has just about every single app you can find on the apple app store. Anyone who is looking to switch from apple I honestly recommend the S9 it will blow you away. And I had the opportunity to compare the iPhone XS Max to the Galaxy S9 because a family member bought the iPhone at the same time I bought this Galaxy S9. Everybody has an opinion in this world but I honestly like the S9 way more now that I've had a few weeks to compare the two. The iPhone XS Max is chunky and the way the camera sticks out is annoying, but the thing that bothered me most is the iPhone has a screen that is not as sharp as the Galaxy and the iPhone screen have a very warm tint which makes everything just look unnatural.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a highly functional phone, with good speed and response . I like it very much . I preferred to buy it unlocked at Best Buy so that I could take it to whichever carrier I desired . I also preferred to buy it at Best Buy in general because I very much appreciate their price match program .

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    It has everything I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good, screen quality is awesome and I like how stylish it looks.

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Freezing

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone, especially the camera. However it is freezing up on me as did my last Phone so I figure it’s an issue on my end and not the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Easy to use. Camera takes great pics its a very Pretty phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Love this phone, have had no problems

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, easy to use and has many features. Great camera.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for any user. Battery lasts a long time. It takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Phenomenal phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, easier to use for selfies. very clear. Battery life fantastic so far.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent Cell Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, and once it is ready to go you get the wow factor. It is fast and the touch screen is really nice, very smooth to the touch. Camera is really outstanding, so many functions and takes great pictures. Only downside to the S9 is the battery, runs out faster than I would like, but you can fine tune it without having to us a battery saver app and extend battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the S7 to S9. Great size, better camera, and quicker.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    My favorite Galaxy!(Besides The One Far, Far Away)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an upgrade for my wife after her Galaxy s7 had difficulty maintaining 4g connection (The latest phone is not a requirement in our home). She really noticed the processing speed difference and the photos are much clearer. It was also on sale- a key factor in any purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great picture quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone to use ... great camera, display, easy to use. Good price

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Fast processor and a lot of memory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the speed on s9 but best of all I can save a lot of pictures.

    I would recommend this to a friend