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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,590 reviews
  • Rated 5 out of 5 stars

    Happy wife!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a chance on an unlocked phone versus specific to Sprint. Everything is working well and we BestBuy even honored a sale price that happened the next day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 1 out of 5 stars

    Not a good choice if you want working features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this phone seems like a noticable improvement over my galaxy s5 active. However, the unlocked version does not work with the service provider features. I have AT&T and so far have found the voicemail app, wifi calling, and push to talk app not compatible. I literally wasted 7 hours with At&t phone tech support, and went to the store to get help. Finally a tech support agent told me the unlocked phones don't work with everything. Additionally, the S9 bought as the At&t $800 version is not compatible with push to talk yet. I even went to the verison store to see if features would work if I switched service providers. They have the same issues with unlocked phones. It is a good concept to buy unlocked, but, clearly the providers want you to buy their overpriced versions of the same phone. I gave this phone 1 star because the camera is nice, and battery seems to last long. Other than that for basic use, there was not much point in upgrading.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cell Phone. Have never had an issue with it. Fantastic camera.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this phone for awhile. I like it a lot. Big screen, love the soft edge. Fast processor. Great resolution. love that it is unlocked. Expensive

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    S9 need I say more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new phones out there to purchase. Sometimes the older solid phone work perfect. The Samsung S9 is an Ideal choice for its price.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a note 5 that could nolonger be updated didn't want to drop a grand on a note10 that will be outdated in 6 months when 5G technology comes in

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Super thin, bright, and lasts forever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung Galaxy 9 Android phone. The new Bixby works better than Siri and love the new features in the Camera mode. Does everything I need and expected.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung didn't make huge updates on this phone, but I used to have S6, and I notice the difference. Its fast, smarter, has a good grip, and the camera is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    The chosen one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still has a headphone jack; beautiful phone; sometimes annoying software from Samsung ecosystem but easy to work around/customize; great battery life on Pokémon GO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to replace iPhone 6s since iPhone battery was really bad. Samsung S9 is a great looking phone with full edge and so far is working great. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, I have not got any problems with it, very fast, and Iook like I have no need to upgrade to a new phone this is just great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just left Apple after 10 years of iphone. Happy with this choice. Great camera and beautiful display. Very easy transition. Prefer Google apps to the Samsung ones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    phone is better than i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the battery in this phone and being able to hear someone on the phone . It makes my happy especially after owning the Samsung galaxy s5. It is a very nice phone

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the s9. It has lots of features and an all day battery life. The curved screen can be problematic in a case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone. Goodbye Apple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a pleasure. I had so many issues with Apple iPhones. I needed a change and a more dependable phone aka hand computer. I highly recommend the unlocked s9.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera for my first Smart Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Galaxy S9 really has been fairly easy for me to learn to use, and takes such great pics! And the gal at Best Buy was So patient and helpful explaining things to me. We chose to protect it with a ZAGG Invisible Shield and an Otter box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung Galaxy S9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent gift for my wife, she is very happy for her new Samsung - Galaxy S9 64GB (Unlocked) - Midnight Black... full recommended!!

    I would recommend this to a friend
  • Cons mentioned:
    Bixby

    Rated 4 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As any new phone it takes some getting used to. I find the Bixby feature almost to inaccurate to use most of time . Maybe just me, but I have used Siri also and sometimes it was about the same. I will say if I could I would put Siri on this phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect size phone in a time where huge phones seem to be the norm. It utilizes its dimensions to house a very nice display without having dead space.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fancy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from the Galaxy S6 to the S9. The battery life is so much better, the quality of the pictures is better...the phone is overall very good.

    I would recommend this to a friend