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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 2591 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Camera

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers recognize the Galaxy S9 64GB's camera as a standout feature, frequently praising its quality. The phone's battery life, price, user-friendly interface, and unlocked status are also well-received. While some customers express concerns about Bixby, durability, and the presence of bloatware, the overall sentiment towards the Galaxy S9 64GB is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,590 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    still love my Android phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this phone for over a year and have really liked it. I find the platform easy to use and haven't had any issues

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Overall great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only con is the Bixby button on the side of the phone next to the volume buttons. Lots of accidental pressing! Otherwise a great phone - battery lasts all day, screen image is wonderful, good camera, and fits great in my hand

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung S9

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, compact with amazing features. It comes with a fast charger. The picture quality is really amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent upgrade for Android users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone feels good in my hand. Touch screen is more sensitive than my previous phone, but is very responsive. Camera takes beautiful, clear photos!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, I like the camera resolution and picture clarity. I loved the design, buy it. I gifted my brother for his birthday and he loved it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a water resistant phone . This fits my major requirement. The hardware IS EXCELLENT. Better than any other phone I owned but Huawei. Huawei had software features to control the phone. Such as turning it on and off at your specified time, controlling the network, great photo editing software , but not great video software. The Samsung has excellent video ability's. Faster network speed than any other phone I used. Got it at a good price so I am not unhappy. Best of all I finally have a phone I won't be constantly worried about.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 is a solidly great phone from Samsung. The screen is bright and clear and the camera features will help you take great looking pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPER NICE REPLACEMENT PHONE FOR OLD S7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got the phone and have not had a chance to utilize all the features this phone has. Best Buy had a super price on this phone. ($400). Love the fingerprint sensor on the back vs the S7 sensor in the front. This feature allowed quicker access to home screen. Screen is definitely high reso. If you don't need the latest bells and whistles on the more expensive S10, which I did not need, definitely consider the S9.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The Best Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using it for a weeks. I'm happy with it! The camera, screen, fast charging, all are amazing! Truly one of the best smartphones you can buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this phone for my little brother's graduation. He is very pleased to see how fast it is. Overall a great phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my hubby & my son. I have the S7 edge & I'm really jealous now. The camera is amazing on this phone. Super fast & tons of storage.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Best phone I ever bought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, great picture screen, easy to use, in the past have had function problems with other phones, this one, no problems at all!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is very nice quality. It runs fast and the camera is amazing. I am still learning how to use the features, but I am happy.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always been an apple fan rather than samsung, but decided to try it and I absolutely love it. The camera is awesome! Really easy to figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love this new phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So my old phone was approx 5 years old, a lifetime ago techwise. So nice to be up to date, reasonably. Love this phone. Easy to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so proud to make your life easier, robinsrose, with your newly purchased Samsung Galaxy S9 (64GB). Thank you for being the best part of Samsung! ^Liz Samsung

  • Rated 5 out of 5 stars

    Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale and have no complaints. I was happy that they had an unlocked version. The staff even transferred all my files over for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great phone great listening experience with dual speakers sound and beautiful form factor with the display curving over the sides.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Samsung Galaxy S9

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. Takes great photographs, can unlock with my face or fingerprint. Does everything i want it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Galaxy phone and I really don't have any complaints about it. Lots of features and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good camera for beginners, sturdy exterior overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S9 is good. I've dropped this phone multiple times (without a case) on hardwood floor, concrete, etc. And it still works! Nothing but a few scratches. If it was an Apple product, it would've cracked and malfunctioned the moment I dropped it off my bed to the carpeted floor. 10/10 would recommend this to a friend!

    I would recommend this to a friend