Customer Ratings & Reviews
- Model:
- SM-G965UZKAXAA
- |
- SKU:
- 6191433
Customer reviews
Rating 4.7 out of 5 stars with 2697 reviews
(2,697 customer reviews)Rating by feature
- Display Quality4.8
Rating 4.8 out of 5 stars
- Camera4.7
Rating 4.7 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not even a yr old.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a yr old and volume is broke.trying to warranty exchange and im not having any luck.go theiugh your phone company.
This review is from Samsung - Galaxy S9+ 64GB - Sunrise Gold (Unlocked)
No, I would not recommend this to a friendRated 1 out of 5 stars
Aweful
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Why make the phones with glass? Oh I know - so we can break them and buy more.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bestbuy gave open box mobile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.S9+ IS very good, I ordered a new S9+ phone but bestbuy gave a open box phone to me
I would recommend this to a friendRated 1 out of 5 stars
Touch screen is not working good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box Samsung galaxy 9+ and the touchscreen is not working. Make me very frustrated.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 phones. But both had bad experience.battery died to fast. One phone can't here it
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Best phone I've owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly 7yrs old and still gets me through my day to day work load.
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Coral Blue
I would recommend this to a friend Rated 1 out of 5 stars
Too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to return the phone it is too complicated to use and phone does not hold the charge
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor but costly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a waste of money. Multiple complaints now that I have used for 5-6 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Problem in the video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a problem in the video registration and the phone speed its awful for s9+
No, I would not recommend this to a friendRated 1 out of 5 stars
Too complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Switching from iPhone and its too complicated and does not hold charge.
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Lilac Purple
No, I would not recommend this to a friendRated 1 out of 5 stars
used phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a phone with so many signs of use such as the scratches on LCD
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Lilac Purple
No, I would not recommend this to a friend- Pros mentioned:CameraCons mentioned:Bixby, Freezing
Rated 3 out of 5 stars
Clunky junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've always sworn by galaxy phones but for the price I paid for this phone it was nothing but a huge disappointment. The phone constantly freezes up and requires a restart. Speaker phone is absolutely horrible and everyone complains how horrible the quality is while I use it. Bixby is the most worthless and annoying thing I've ever seen. I constantly have problems with the charging port no matter how many different cables I use. Keyboard constantly lags while trying to type. This phone is just an overall major let down. The only good thing I will say is the camera is fantastic quality.
No, I would not recommend this to a friend Rated 1 out of 5 stars
Cell phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad cell phone Samsung - Galaxy S9+ 64GB (Unlocked) - Coral Blue
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Coral Blue
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Claudio, I apologize that this cellphone is not living up to your standards. If you are having any issues, we would be happy to assist you with this phone. Please feel free to reach out to us directly for further assistance. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 1 out of 5 stars
Awesome phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your sales representative was very helpful getting us set up.
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Lilac Purple
I would recommend this to a friendRated 1 out of 5 stars
Poor product.This phone doesn't retrieve websites.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely dissatisfied with this product and purchase.
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Lilac Purple
No, I would not recommend this to a friend- Pros mentioned:Battery life, Camera, Speed
Rated 4 out of 5 stars
Great phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great android phone and is one of the top best phones of 2018. Speed and performance is impressing, along with the battery life offered with the strength of this phone. The camera is also impressive with clarity enough to see the pores in your face. I would definitely recommend this phone though the phone sometimes gets a little hot to the touch while using the fast charging feauture.
I would recommend this to a friend Rated 1 out of 5 stars
I believe the battery is not good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone shuts of on me every now and then Every night
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Coral Blue
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Daquan112, I understand your frustration with this cellphone. We would be happy to assist you with this. For further assistance, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger:  http://m.me/samsungsupport
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
Rated 1 out of 5 stars
No change from previous models
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luckily the phone was a gift. Definitely over priced
No, I would not recommend this to a friend- Pros mentioned:Camera
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Takes super clear images and makes my job easier with all the freedom to update and sign paperwork
This review is from Samsung - Galaxy S9+ 64GB (Unlocked) - Lilac Purple
I would recommend this to a friend - Pros mentioned:Camera
Rated 5 out of 5 stars
Great Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With an automatic OTA update to Android 9 and Samsung One UI, this phone seems hard to beat for the cost. It is very fast and responsive. I'm constantly discovering things it will do that amaze me, right down to measuring your blood O2 levels by simply touching a sensor. The Samsung Pay feature is super convenient and has worked every time I have tried it. I love the edge swiping ability and all the customization available. The display is super sharp, the camera works great and has many settings for those who are into photography. I have only two complaints, 1. The button placement for the unlock/lock. It is directly opposite the volume controls on the other side of the phone and when I go to turn off the display by using my left hand I frequently end up pushing the lock button and one of the volume buttons by accident. But I am slowly getting used to it. 2. Again with placement, the camera lenses are right above the fingerprint sensor. The sensor is in a perfect spot for your finger but if your not careful you will touch the glass in front of the bottom camera lens. But in all fairness I have done this dozens of time and to my amazement have yet to have to clean off a smudge. It's like the Gorilla glass has a force field to repel oil or something. But still is a bit unsettling to me when I feel my finger slip. Honestly that is about all I can complain about on this phone. Hope this helps someone.
I would recommend this to a friend










