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Customer Ratings & Reviews

Your price for this item is $569.99
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The comparable value price is $599.99

Customer reviews

Rating 4.7 out of 5 stars with 2697 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the Galaxy S9+ 64GB's camera quality, battery life, user-friendly interface, attractive design, and reasonable price. However, some users have expressed concerns about Bixby, occasional freezing, pre-installed apps that cannot be removed, and a slight learning curve.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,697 reviews
  • Rated 1 out of 5 stars

    Not even a yr old.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a yr old and volume is broke.trying to warranty exchange and im not having any luck.go theiugh your phone company.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Aweful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why make the phones with glass? Oh I know - so we can break them and buy more.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bestbuy gave open box mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    S9+ IS very good, I ordered a new S9+ phone but bestbuy gave a open box phone to me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Touch screen is not working good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an open box Samsung galaxy 9+ and the touchscreen is not working. Make me very frustrated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 phones. But both had bad experience.battery died to fast. One phone can't here it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best phone I've owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly 7yrs old and still gets me through my day to day work load.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to return the phone it is too complicated to use and phone does not hold the charge

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor but costly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a waste of money. Multiple complaints now that I have used for 5-6 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem in the video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a problem in the video registration and the phone speed its awful for s9+

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switching from iPhone and its too complicated and does not hold charge.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    used phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a phone with so many signs of use such as the scratches on LCD

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Bixby, Freezing

    Rated 3 out of 5 stars

    Clunky junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always sworn by galaxy phones but for the price I paid for this phone it was nothing but a huge disappointment. The phone constantly freezes up and requires a restart. Speaker phone is absolutely horrible and everyone complains how horrible the quality is while I use it. Bixby is the most worthless and annoying thing I've ever seen. I constantly have problems with the charging port no matter how many different cables I use. Keyboard constantly lags while trying to type. This phone is just an overall major let down. The only good thing I will say is the camera is fantastic quality.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cell phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad cell phone Samsung - Galaxy S9+ 64GB (Unlocked) - Coral Blue

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awesome phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your sales representative was very helpful getting us set up.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product.This phone doesn't retrieve websites.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely dissatisfied with this product and purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 4 out of 5 stars

    Great phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great android phone and is one of the top best phones of 2018. Speed and performance is impressing, along with the battery life offered with the strength of this phone. The camera is also impressive with clarity enough to see the pores in your face. I would definitely recommend this phone though the phone sometimes gets a little hot to the touch while using the fast charging feauture.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I believe the battery is not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone shuts of on me every now and then Every night

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No change from previous models

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily the phone was a gift. Definitely over priced

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes super clear images and makes my job easier with all the freedom to update and sign paperwork

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an automatic OTA update to Android 9 and Samsung One UI, this phone seems hard to beat for the cost. It is very fast and responsive. I'm constantly discovering things it will do that amaze me, right down to measuring your blood O2 levels by simply touching a sensor. The Samsung Pay feature is super convenient and has worked every time I have tried it. I love the edge swiping ability and all the customization available. The display is super sharp, the camera works great and has many settings for those who are into photography. I have only two complaints, 1. The button placement for the unlock/lock. It is directly opposite the volume controls on the other side of the phone and when I go to turn off the display by using my left hand I frequently end up pushing the lock button and one of the volume buttons by accident. But I am slowly getting used to it. 2. Again with placement, the camera lenses are right above the fingerprint sensor. The sensor is in a perfect spot for your finger but if your not careful you will touch the glass in front of the bottom camera lens. But in all fairness I have done this dozens of time and to my amazement have yet to have to clean off a smudge. It's like the Gorilla glass has a force field to repel oil or something. But still is a bit unsettling to me when I feel my finger slip. Honestly that is about all I can complain about on this phone. Hope this helps someone.

    I would recommend this to a friend