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Customer reviews

Rating 4.8 out of 5 stars with 248 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-248 of 248 reviews
  • Rated 3 out of 5 stars

    Will not purchase again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't think it works for fast charges, will not purchase it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Nancy, we appreciate you sharing your experience of your Samsung Galaxy Smart Watch Wireless Charger. We know how important the charging speed of your device is to you, and wanting to ensure you can get going as soon as possible. If you believe your charger or your watch are not operating as intended, please reach out to our team of experts through chat at your convenience. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Difficult to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forgot my charger at home when has to travel suddenly

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there DrReview, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Smart Watch Wireless Charger. We would love to be able to assist you with whatever you may be experiencing with your charger, however, we need more details regarding what you may be experiencing with your accessory before we can properly do so. Please feel free to reach out to Support if you would like further assistance with troubleshooting. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    SMH...Really?!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive.. 50/50 shot of it working. Watch is new and still barely works

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't offer something I don't need please.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I purchased this item because I was told the watch didn't include a charger, and when I got home, there was one in the box with the watch. It was already bad enough that I had to buy it "used" because there were no new chargers available at the time but for me not to need it at all? Come on Son!! It's not like the charger doesn't work or work well. I just feel dupped by Best Buy and it's not the first time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DavidB, thank you for sharing your experience with the Samsung Galaxy Smart Watch Wireless Charger. We value your candor as we improve the functionality and design of out product line. A wireless charging puck is included in the box when you purchase this device, however, a wall charger or adapter may be needed if you do not have a compatible device available. If you would like to provide additional feedback with us, please let us know by reaching out to Support. Thank you for choosing Samsung! - Debra Samsung

  • Rated 5 out of 5 stars

    ArumyM

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used my watch for a long time finally best buy employees help me get my charger and other items i needed thank you for always giving good customer services.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Charges fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though my Samsung galaxy 7 watch came with a charger, it’s great to have a second one for on the go. Charges fast, great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Online Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased several items online from Best Buy which were not available in the store and have consistently found the staff knowledgeable and the delivery prompt without issue

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I would not recomend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality seems fine, however it takes forever to charge my iphone. I ended up returning. I was very dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Vicky1, thank you for sharing your feedback with us regarding your experience using the Samsung Galaxy Smart Watch Wireless Charger. The advertised Galaxy Smart Watch Wireless Charger has been designed for low-power, small-battery devices, typically making it incompatible with the high-wattage requirements of a smartphone like your iPhone. Accessories like this often lack Qi certification for smartphones and lack proper alignment, leading to extremely slow, inefficient charging. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung