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Customer Ratings & Reviews

Model:
SM-T500NZAEXAR
SKU:
6429417
Your price for this item is $237.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 1400 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Galaxy Tab A7 10.4" Wi-Fi 64GB's large screen size and ease of use as significant advantages. Positive feedback also highlights its excellent battery life, good sound quality, and attractive price point. While some users noted limitations in RAM, impacting multitasking performance, the overall experience is largely viewed favorably. Many appreciate its lightweight design and sufficient storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,400 reviews
  • Rated 2 out of 5 stars

    Big fan except...

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tablet except it shuts off randomly. Doesn’t matter what app im using, the battery percentage or what position its in. Tried may uninstalls, cache clearing, restarts, etc. Its shut off twice since typing the review. Samsung can do better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trouble with ad card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't load sd card. Samsung support didn't have support documents for this product. No help! Returned to store.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ?? Not sure where i get title from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have loved Samsung tablets until now. Not pleased at all. Now im stuck with it. Cannot turn on sometimes all day. Cuts off 2 or 3 seconds. Acts like it has a short but geek squad said it doesn't

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating constant screen locking!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is constantly locking screen and I am having to adjust the brightness. Went through all settings to extend to 30 minutes and same issue. Will be returning as there are no longer available 250 miles from my home for pickup or delivery. Horrible experience with this tablet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Questionable display.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ipad is ok but it randomly goes black in me. Doesnt matter if i have full battery power or not, the screen just goesblack. I have to push buttons to get it to come back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY! BUYER BEWARE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping for something that would be compareable to my samsung galaxy tab A 9.7 that ive used for over 4 years. Unfortunately it seems i was wrong. This tablet is smaller than my 9.7 and its advertised as 10.4. Also the front facing camera does not work at all. It says cannot connect to camera when trying to use the front camera. The battery life is half of the old tablet and overall is clunky compared to a tablet costing less over 4 years ago. I could go on but what is the point. DO NOT BUY THIS PRODUCT!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet is having issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tablet but this one has issues, the screen starts flashing on and off. Going to try and get an exchange.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted a little over a year!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet, however the port is loose and it will no longer charge. Very disappointing!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OS failure, too many preloaded aps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do Not Buy. OS update at startup failed. Many standard functions of android os did not work. Could be all the useless Samsung preloaded aps that I cannot move or delete. If Best Buy does not allwo a return, I will not shop with them ever again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this tablet for over a month and it has been nothing but trouble. Now it won't even charge. It likes to test your patience. It says fast charging but it's actually slow charging. I guess it's really a hit or miss with Samsung tablets. We loved our old one. Sadly we had to get it replaced.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cover not included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover not included. Was confirmed by BB rep before purchase that we will receive it. The cover is pictured on 4 images and does not say that it is sold separately. Now we are being told it is not included after receiving it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung Tab A7 can't move apps to SD card.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung did it again, can't move apps to SD card on this new model, just so you can use more internal memory. You can only move files to SD card.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    INCOMPLETE DESCRIPTION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DESCRIPTION WAS INCOMPLETE AT BEST EXPECTED TO BE ABLE TO ATTACH THIS TO MY VERIZON ACCOUNT. NOPE! NO SIM CARD. IT'S WIFI ENABLED ONLY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't load certain apps!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible tablet!!For some reason Samsung decided certain aps are not compatible with it!!I tried to install the Sam's Club app.It will not install.I called Samsung they basically said too bad!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Tab A7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the machine goes black screen for no reason at all or when you turn the machine

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hank

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to do a return twice on it. Don’t feel comfortable so we purscahed the protection plan to

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Screen problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had trouble with the screen staying on ever since I got it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely worst tablet ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute worst tablet I have ever owned and I've had five of them is so ungodly slow doesn't respond to touch it's horrible can't process anything. And now they're telling me that I had only a two-week window to return this so now I'm stuck with something that I can't even use nice job Best Buy this will be the last time I'm buying something

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get it to work right. Wish I had never bought it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money. WiFi connection is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of my money. The WiFi is so slow on it that isn’t useless. I should have returned it.

    No, I would not recommend this to a friend