Customer Ratings & Reviews
- Model:
- SM-T500NZAEXAR
- SKU:
- 6429417
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Durability
Rating 4.5 out of 5 stars
- Display
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the Galaxy Tab A7 10.4" Wi-Fi 64GB's large screen size and ease of use as significant advantages. Positive feedback also highlights its excellent battery life, good sound quality, and attractive price point. While some users noted limitations in RAM, impacting multitasking performance, the overall experience is largely viewed favorably. Many appreciate its lightweight design and sufficient storage capacity.
This summary was generated by AI based on customer reviews.
Dissatisfied Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I give this review is because the product I purchased it's not working as a new item should be working, it's takes almost three hours to charge, and ran out in less than a day. I,m demanding a full refund because of that or I,ll have to take it further. This is a really dissatisfy customer. Joy king
No, I would not recommend this to a friendSamsung tablet
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product!!! Constantly turns off randomly when your in the middle of something. Or it doesn't turn on at all. It's slow. Do not recommend
No, I would not recommend this to a friendVery dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had bought a Samsung a 51 phone and was well pleased and decided to try this rather than get another Apple iPad. Big mistake. The screen keeps going black and won’t download anything off websites. Samsung support is a joke. Can’t get through to anybody.
No, I would not recommend this to a friendCharging port is crap
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got as a gift for Christmas in 2021. Since then the charger port has stopped working twice. First time, geek squad sent it off for repair. It worked fine for a month and now the charging port doesn't detect the charger anymore
No, I would not recommend this to a friendHad to buy another one from somewhere else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to take it back and get a refund. I started setting it up and it completely stopped working. It was like it was going haywire and nobody was touching anything.
I would recommend this to a friendBroken charging port
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charging port broke less than two months after purchasing. You can see the broken part in the port. Has been in a case ever since purchase. Extremely disappointed in the quality of the product.
No, I would not recommend this to a friendRegret
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible!!! Its only June I recieved it March 30th and this tablet has already stopped working. Im furious! So mad I didn't insure it. The screen went out once and now the screen won't turn on.
No, I would not recommend this to a friendIt DIED
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this 2 1/2 months and it died. I didn't do anything to cause this. My last one lasted 10 years. If Best Buy doesn't return this then I'm finished with them!!!!!!
No, I would not recommend this to a friendNot worth the hassle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even have a whole month yet and malfunctioning already keeps restarting over and over on its own. Unable to even exchange due to it being a week past the 15 day return window.
No, I would not recommend this to a friendWorst shop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst experience in my life, I would never goto 2800 w central express pkw bestbuy. Due to their inappropriate action i had to return this product.
No, I would not recommend this to a friendScreen quit working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother for a birthday present. Not even a month later the screen quit working. Will be returning this product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi James!
Thank you for purchasing Galaxy Tab A7 and leaving a review here. We sincerely apologize that you have an issue with your device's screen that quit working. Let me help. Sharing with you this link that will help determine why your screen quit working:
https://www.samsung.com/us/support/troubleshooting/TSG01001470/
Additional link to check why the screen turns off while using your Galaxy Tablet:
https://www.samsung.com/us/support/troubleshooting/TSG01001473/
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144191599
Thank you and have a great day!
-Remie
No charging cable?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine. Mine did not come with a charging cable. I can't see in the description if this was on purpose or not.
I would recommend this to a friendKeeps shutting off
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tablet but it keeps shutting off. Apparently it could be a loose battery according to Google but on a brand new tablet!
No, I would not recommend this to a friendSD slot DOES NOT WORK!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SD slot DOES NOT WORK! I ordered for delivery because I didn't want to go in the stores. Was told to come into the store exchange.
No, I would not recommend this to a friendOne more Samsung failure
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well its been almost 2 yrs and this unit died. Won't come on Won't charge.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Am not able to send or receive text messages and cant get any technical help from Samsung. Will return
No, I would not recommend this to a friendDisplay keyboard doesn’t work!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m disappointed. Keyboard stopped working. Returning it today to Best Buy.
No, I would not recommend this to a friendUsed sold as new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They repackaged this used product and sold it to me as new. Very disappointed
No, I would not recommend this to a friendCharging
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase tablet on july of 2021 and already having problem charging.
No, I would not recommend this to a friendBed quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality it’s not good west off money I’m not happy,I paid its good for me
No, I would not recommend this to a friend