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Customer reviews

Rating 4.7 out of 5 stars with 2024 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent overall performance, along with appreciation for its screen size, ease of use, and long battery life. They also highlight its great speed, ample storage, and good value for the price. However, some customers express dissatisfaction with the camera quality and note that the 64GB version has less RAM. A few also found its lightweight design initially surprising.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,024 reviews
  • Rated 2 out of 5 stars

    Not Bluetooth friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slows way down when Bluetooth headphones attached.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy DZim, thank you for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. Please try resetting your device's network settings, then clearing the Bluetooth app's cache, and/or re-pairing your headphones after resetting them to help resolve what you've described to be experiencing with your Bluetooth connectivity. If you have any questions for us or if you would like to share additional feedback with us, please do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn't as expected , for the price i figured it would be great to use for certain things like videos and maybe entertainment for a child: however it ran extremely slow from opening, nice look to the device but it Didint run as expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JohnV, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Not worth it. Get apple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in a couple of months. Not worth it, also very laggy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Mimi, thanks for sharing your feedback with us about the Samsung Galaxy Tab A9+. We appreciate your candor as we strive to improve the performance and functionality of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. Check out, "Galaxy phone or tablet's screen is frozen or responds too slowly" and "Keep your Galaxy phone or tablet from slowing down with Device Care" to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not worth it to me, anymore.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the exact model from another store. 1st one would not charge the battery. I took that one back and bought another one. I loved it at 1st, 4 months later the battery stopped charging. I can't find the receipt and the store said I had to produce the receipt if I wanted a refund or exchange. Now I'm looking for a different tablet. Good luck to everyone who bought one, hopefully, you will not have any problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there Pgas, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For example, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Samsung A9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased it as it was similar to our Samsung A54 phones. found it to be difficult for an older person to navigate

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Rhynerj, thanks for taking the available time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Happy for one year....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful purchase experience. It was a wonderful tablet for the 1 year that it worked. It crapped out two weeks after the waranty ran out. Imagine that.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ScottA, thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are hard to pull up and push. With screen protector i increased sensitivity but i have trouble with i still. Also if its laying flat I cant push anything...i have to pick it up and face me

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there CarrieJ, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with what you have described to be experiencing with your Tab A9+, however, we need more details regarding what may be occurring with your device and without being able to ask you any follow up questions, I suggest reaching out to Support for further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    G-TabA9+,questionable. Get bestbuy total care cov

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 stars with it losing picture in few days. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi WolfNU, thank you for sharing your feedback on your Samsung Galaxy Tab A9+. We completely understand how frustrating it can be to have a tablet that is not operating as intended or expected. We are always happy to help our customers in resolving any difficulty they are having with their device. We recommend reaching out to the Samsung Support Team if this matter is ongoing to review all options available to you. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Defected tablet Best Buy do not cover after the 14 days so bad service

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Richie, thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Tab A9+. Your constructive feedback allows us to make improvements on our devices. Samsung provides a 12-month warranty on your tablet for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your new device but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not a good tablet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Takes too long for anything to load. 2. It sometimes doesn’t turn on, resulting in pressing multiple buttons to force a reboot. 3. Has audio problems when it comes to using headphones or anything plugged into it. 4. Sometimes unresponsive to touch. Would much rather have bought an iPad or a Mini PC rather than this. At least with those I’ll know the quality I’m getting.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely terrible. Don’t buy this. Even if you add a SD card you can’t add anything to the card it won’t let you. It’s garbage. Avoid at all costs. There’s better tablets out there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fredreed, thank you for sharing your experience of your Samsung Galaxy Tab A9+ with us. We know how frustrating it is when your device is not operating as intended or expected. We would love to assist you with any frustrations you are experiencing, and recommend reaching out to our team of experts through chat at your convenience for assistance directly. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Dont buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't charge. Tried 4 different cords/ 9 months and its worthless. So disappointed in item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LisaH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Solid tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tablet overall. Some issues with multi-touch but mostly not noticeable. Good for price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tabletviewer, we appreciate you sharing your experience with your Samsung Galaxy Tab A9+. We are happy to know you are having a good experience with your tablet for your needs. If you are wanting help troubleshooting the occasional taps you mention happening, we recommend reaching out to the Samsung Support Team through our website. They can work with you directly on any out of the ordinary occurance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Software not current version!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with outdated software, should have Android 14

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day RonR, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. The Galaxy Tab A9+ comes with Android 13 installed when you unbox this tablet. Hope that clears up any confusion. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Another Defective Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It appears to have promptly broken 13 months into the purchase. Refuses to power on correctly. Efforts to factory restart have failed. Considering we've purchased ~3 Samsung Galaxies and they have all done variations of this same thing, I think we're done purchasing them at this point. Shame on me for thinking Samsung makes something that is not crafted out of duct tape and silly string.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Hooddw, thanks for taking the time to share your experience with using the Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, let us help you get it working again. Check out, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Samsung tablet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven't used it much, can't really give it a fair review

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I'm stuck with it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wished I'd gone with a small laptop instead. Having a separate cover, separate keyboard, etc is not convenient for me at all. It's cumbersome setting it up, irritating to attempt to keep it stable. Now that I've come to this conclusion... I see it's non returnable. Great...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there MaudeM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't have bought it if I know that i could use a biger sd card

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BigMama, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. The Galaxy Tab A9+ allows you to expand your storage up to 1TB when you add a microSD card to this tablet. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not supply wall plug to charge device. Support was no help so I returned the product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CarolH, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Here's what's included in the box when you purchase the Galaxy Tab A9+: Galaxy Tab A9+ Tablet, Data Cable, and Quick Start Guide. Wall chargers ands /or adapters are sold separately. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. We're always happy to help in any way that we can! Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Prefer IPad over Galaxy Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing machine. iPad is much easi And intuitive to use.

    No, I would not recommend this to a friend