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Customer Ratings & Reviews

Your price for this item is $264.75
The comparable value price is $269.99

Customer reviews

Rating 4.7 out of 5 stars with 1543 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 1,543 reviews
  • Rated 4 out of 5 stars

    Samsung Galaxy Tab A9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the money but in terms of speed, not fast enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet for the price. It is light and doesn’t take much space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tablet, but you can't use it as a phone. I would recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the tablet, opening it and testing it out with my Scribe pen - it didn't work. When I asked BB's tech guy before purchasing, he said yes it will work no problem. I don't use the tablet what I intended it for which is disappointing. Used this tablet very minimal actually.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ChampayneS, thank you for sharing your experience with your Samsung Galaxy Tab A9+. We understand our customers have specific needs and wants for their chosen device. We do our best to have the full information for our devices available online to help our customers choose the best device for them. We recommend reaching back out to the store to explore their return policy to help you explore the options that will help you use the features you are looking for with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet. 8 gb ram for $219. Runs smooth. Nice picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tablets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size . Not alot of memory. Doest stay charged long if your on it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JoshaH, thanks for taking the time to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than optimal battery life on your device, please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your device. Let us know if you would like further assistance afterward by reaching out to Support. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Great, but........

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slightly too big, but a great tablet. Great picture quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money, decent screen, fast load times

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1172 5-Star Reviews So I Must Be The Problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly HATE this tablet. I have a Samsung Chromebook (my 3rd one) that I was using for work (home health nurse) but needed a touchscreen. Bought this thing and it has been nothing but problems. I've been to the local Samsung "Experience" store numerous times, but they aren't very helpful. Just want to sell you products. As soon as I can afford it, I'll dump that tablet in the nearest garbage can. It is not worth my sanity. I hate hate hate hate it! (and I'm typing this on my old, trusty chromebook. AND PS: Those "optional" things below - battery, display, etc., don't paint the whole picture. Those things are OK. I still hate that thing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there SusanB, thank you for sharing your experience with using the Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would be more than happy to assist you with what you may be experiencing with your tablet, but we need more details regarding what you may be experiencing with your device before we can do so. Please reach out to Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Long charging time, and takes long to turn on.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet has amazing picture quality, and good memory space for gaming. My biggest issue is that it takes forever to charge and another 10 minutes to turn on.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there, thank you for sharing your thoughts with us about your Samsung Galaxy Tab A9+. We are pleased to hear you are enjoying the display and storage capacity of your device during usage. Please, reach out directly to the Samsung SUpport Team for assistance with any aspect of your tablet that is causing frustration to help review any and all options available to help you resolve these matters. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Unknown.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, very pleased!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No more Samsung products for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Half of the screen goes black or has lines and the touch screen stops functioning. This happens intermittently but makes the tablet unusable. I am having a hard time finding how to get this repaired under warranty from Samsung who want to charge over $100 to repair the device.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Hotshot, thank you for finding the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "Blank or black display on a Samsung phone or tablet" and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your tablet. If you would like any further assistance afterward, please let us know by contacting Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely terrible. Don’t buy this. Even if you add a SD card you can’t add anything to the card it won’t let you. It’s garbage. Avoid at all costs. There’s better tablets out there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Fredreed, thank you for sharing your experience of your Samsung Galaxy Tab A9+ with us. We know how frustrating it is when your device is not operating as intended or expected. We would love to assist you with any frustrations you are experiencing, and recommend reaching out to our team of experts through chat at your convenience for assistance directly. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Happy for one year....

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a wonderful purchase experience. It was a wonderful tablet for the 1 year that it worked. It crapped out two weeks after the waranty ran out. Imagine that.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello ScottA, thank you for finding the time out of your busy day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. As you know, Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having more details available and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    The battery isnt very good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this item for only a few months, and already have problems. The battery has gone kaput. It stopped turning on completely. Ive tried keeping a charge on it but no luck. It worked fine until i left it alone for a few weeks and the battery ran out completely. But since then no matter what i do i cant seem to get any life, or it even to turn on. Never had an issue before the battery running out completely.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there JohnS, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet unexpectedly powers off" and "Samsung phone or tablet will not power on or off" to help resolve what you have described to be experiencing with your tablet. Reach out to Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Looks can be deceiving

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn't as expected , for the price i figured it would be great to use for certain things like videos and maybe entertainment for a child: however it ran extremely slow from opening, nice look to the device but it Didint run as expected.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JohnV, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. If you have any questions for us afterward or if you would like any further assistance, feel free to reach back out. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Dont buy!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't charge. Tried 4 different cords/ 9 months and its worthless. So disappointed in item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi LisaH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Tablet purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old, and the instructions that didn't come with the tablet. Simple how to for setup would be ever so appreciated! Sandra Schemansky

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there SandraS, thank you for finding the available time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We understand that transitioning to a new device may often come with quite a bit of a learning curve. We try our best to mitigate this transition as much as possible by offering a wealth of resources to our customers. If you haven't checked out these resources yet, please feel free to do so at your leisure. We currently offer video tutorials, interactive simulators, device manuals, and software updates online. Let us know if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We'd love to hear from you! Thanks again for always choosing Samsung! - Debra Samsung

  • Rated 1 out of 5 stars

    DISSASTISFIED -- DEFINATELY NOT RECOMMENDED!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DONT WASTE YOUR MONEY ON THIS DEVICE Possibly the worst technology investment I ever made. Battery life is abysmal and charging time just as bad. The term "smooth scrolling" does not apply. The screen is "jerky" and lags between screens. Well over half the time, I get a "cannot load media" when trying to stream. If the unit has been off for a day, when it's restarted, it delivers all the notifications from the previous day, even though they had been cancelled on my phone. It takes over four minutes to load a web-based app that loads on my Samsung Galaxy phone in about 15 seconds. I bought an SD card to increase storage, only to find that you cant store programs or apps there - so it was a waste of money since all my data is cloud based. This was recommended to me as a "good quality low budget tablet." I found out that you get what you pay for!!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Stephen, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time in your schedule, check out, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," and "Get the most out of your Galaxy phone or tablet battery" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. You can get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. Here's how: > From Settings, tap Display > Motion smoothness. > Tap an option, and then tap Apply. Feel free to check out, "MicroSD cards and your Galaxy phone or tablet" to learn about what type of microSD card would be best for your needs as well as what content can be transferred. Withotu having more details available regarding what you may be experiencing with your tablet and without being able to probe further, I recommend contacting Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Don't bother...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look elsewhere for a tablet because this one isn't it. Glitchy, twitchy & freezes up. It charges really well which is a plus as your gonna be wasting time & effort waiting for this tablet to snap out of the fog & start performing. I absolutely hate Apple but if you want a tablet.......

    No, I would not recommend this to a friend