Customer Ratings & Reviews

Good day MichaelK, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet unexpectedly powers off" to help resolve what you have described to be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Support. Thank you for being an unwavering Samsung customer. - Debra

Hello BlackRain, we appreciate you sharing your thoughts with us about your Samsung Galaxy Tab A9+. We would love nothing more than to help you maximize your experience with this tablet and ensure all features are operating as intended. The full device manual and the Samsung Support Team are a great place to start with regards to different camera settings and features to get great photos and videos. Thank you for being a Samsung customer. -Elizabeth

Greetings Disappointed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you have described to be experiencing with your tablet. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra

Hello there DonaldW, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your tablet. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra

Greetings CartunG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra

Hi there GuyM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra

Greetings LiamP, thank you for finding the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

Howdy DewayneW, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. Here's how: 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. You can also adjust screen brightness from the Quick settings panel. If you have any questions for us or if you would like any further assistance, feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra

Hello there CL0UD, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market for a tablet that can handle your son's gaming capacity, take a look at our Galaxy Tab S9 Series. They offer our most powerful tablet processor, Dynamic AMOLED 2X displays with vibrant colors, they are IP68 rated to be water and dust resistant, they have super smooth refresh rates up to 120Hz, and Dolby Atmos surround sound from quad speakers tuned by AKG. The Galaxy Tab S9 Series is packed with gaming and creating power! If you would like any additional assistance or if you have any questions for us, feel free to contact Samsung Support. We're always happy to help! Thank you for being a steadfast Samsung customer. - Debra

Hey there BrainG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" when you have some free time to learn about optimizing your Galaxy battery. If you would like any further assistance afterward, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra

Greetings Eduardo, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your tablet. If you have any questions afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Good day ElizabethV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer. - Debra

Hi there Claude, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Acclimating to a new device can feel a bit overwhelming at the beginning. Have no fear! This is one of the main reasons why we have created a wealth of resources online for our customers to review at their own pace like interactive simulators and video tutorials to help ease into that transition. We also offer device specific information like manuals and software updates, if you ever find yourself in need of those in the future. Feel free to check out any or all of those resources, if you would like. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra

Greetings 1111, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra

Hi SandraT, thank you for your feedback on your Samsung Galaxy Tab A9+. We would be more than happy to help you troubleshoot any difficulty you are experiencing with your device. Without knowing specifically what is not operating as intended or expected with your device, we recommend reaching out to the Samsung Support Team for one on one assistance with all options that are available to you for a resolution. Thank you for being a Samsung customer. -Elizabeth

Hello LouR, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly," "Apps are draining battery on Galaxy phone or tablet, "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Galaxy phone or tablet will not charge" to help resolve what you have described to be experiencing with your Tab A9+. Let us know if you have any questions for us afterward by reaching out to Support at your leisure. Thank you for being a treasured Samsung customer. - Debra

Hi there Ashasw, thank you for your feedback on your Samsung Galaxy Tab A9+. We completely understand how important your tablet is to you every day and the battery charging quickly and lasting is an invaluable part of that experience. We have an article available online to help you with the optimal charger for the quickest charging speeds titled "Wall chargers and charging your Galaxy phone or tablet". For the battery life of your device we also have additional articles to help you with this matter at your convenience titled "Get the most out of your Galaxy phone or tablet battery", "Apps are draining battery on Galaxy phone or tablet", and "Galaxy Battery - Optimization". Lastly, we have the Samsung Support Team available to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth

Thank you for reaching out to us, Thomas. We appreciate your feedback on the Galaxy Tab A9+. The A9+ features an 11" screen that is perfect for every scene. Whether you're streaming, browsing, or entertaining the kids, this family-sized display takes playtime to a whole new level, allowing everyone to enjoy their activities. We hate to see that you haven't been able to power your tablet up. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, let us help you get it working again. Check out our page called "Samsung phone or tablet will not power on or off" for options to help resolve this. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin

Hey Stan, thank you for sharing your thoughts with us about your Samsung Galaxy Tab A9+. We are always happy to help our customers troubleshoot any aspect of their device that is not functioning as intended or expected. Without knowing what features are not meeting your expectations, we recommend reaching out to the Samsung Support Team for assistance in troubleshooting and to review all options available to come to a resolution. Thank you for being a Samsung customer. -Elizabeth