Customer Ratings & Reviews
- Model:
- SM-X210NZAEXAR
- SKU:
- 11229865
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Poor description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online description only lists what is included, not what type adapter and charger is needed. BB online associates were no help, even when I gave them my order number. Will either return the tablet or wing it, trying to order or obtain correct parts. Not very happy with Samsung or BB, even though I have purchased numerous products from both.
No, I would not recommend this to a friendDo not buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet was purchased open box. Only came with a USB c cord. No original packaging or paperwork. Tablet was not packed well, you could hear it bouncing all around the box it was put in. Surprised it didn't break. Honestly probably never going to buy open box from best buy again. The savings is not worth what you get. Plus small return window.
No, I would not recommend this to a friendNot satisfied with product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges very very slowly. Keeps shutting off too soon. May have to bring it back for exchange possibly defective.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MichaelK, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet unexpectedly powers off" to help resolve what you have described to be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Support. Thank you for being an unwavering Samsung customer. - Debra
Slow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Adobe reader was 100% unusable and that is all I needed it for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Chris, thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Tab A9+. We value your sentiments as we continue to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your tablet. If you would like further assistance afterward, do not hesitate to contact Support. We're always happy to help in any way that we can. Thank you for being a devoted Samsung customer. - Debra
Access to info
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy because when I went to set it up it will not let me do so unless I allow them to access my personal info, which I do not want to do. I stopped at that point!
No, I would not recommend this to a friendGalaxy Tab + 11"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.battery goes dead after 4-5 hours of use Charge battery to 100 % didn't use for two days down to 50% when I went to use it. Battery is junk
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there DonaldW, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your tablet. Let us know if you would like any further assistance afterward by contacting Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra
Bad for games
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fine for media viewing, but borderline unusable for even lite gaming. My son was unable to play Roblox on this tablet - a Google search indicates his experience was not unique.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there CL0UD, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're in the market for a tablet that can handle your son's gaming capacity, take a look at our Galaxy Tab S9 Series. They offer our most powerful tablet processor, Dynamic AMOLED 2X displays with vibrant colors, they are IP68 rated to be water and dust resistant, they have super smooth refresh rates up to 120Hz, and Dolby Atmos surround sound from quad speakers tuned by AKG. The Galaxy Tab S9 Series is packed with gaming and creating power! If you would like any additional assistance or if you have any questions for us, feel free to contact Samsung Support. We're always happy to help! Thank you for being a steadfast Samsung customer. - Debra
None
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has stopped working several times since aquired
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings CartunG, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Without having more details available regarding what you may be experiencing with your device and without being able to ask you any follow up questions to probe further, I recommend contacting Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra
Just stopped
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working and won't boot. Will have return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there GuyM, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback allows us to continue to strive in providing the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Without having more details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest tablet I have ever used. Returned it. Samsung is starting to go downhill.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings LiamP, thank you for finding the opportunity to share your thoughts with us about your experience with using the Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra
Price to high
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow abs memory gets full fast with no enough application download
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there DanielL, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. The Galaxy Tab A9+ offers expandable storage capability, up to 1TB, when you add a microSD card to this device. If you have any questions for us after reviewing the resource provided, please feel free to contact Support at your leisure. Thank you for being a loyal Samsung customer. - Debra
Screen won't stay bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like it green keeps going darker and it won't stay bright
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy DewayneW, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can adjust the screen brightness according to lighting conditions or personal preference. Here's how: 1. From Settings, tap Display. 2. Customize options under Brightness: * Drag the Brightness slider to set a custom brightness level. * Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. You can also adjust screen brightness from the Quick settings panel. If you have any questions for us or if you would like any further assistance, feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not good at all battery dies with no notice said it was good in reviews reviews not good
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there BrainG, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" when you have some free time to learn about optimizing your Galaxy battery. If you would like any further assistance afterward, feel free to contact Samsung Support. Thank you for being a valued Samsung customer. - Debra
- Pros mentioned:Speed
Terrible
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one that did mot work kept shutting down when i moved. Love the speed of it. But my hand had cramps lol
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there Debbie, we appreciate you sharing your feedback on your Samsung Galaxy Tab A9+. We are happy to hear you are pleased with the overall speed of your new device and we would be happy to help with any aspect of your device that is not operating as expected. If you have not done so already, we recommend returning to the store of purchase or reaching out to them directly to see what options they have available. You can also reach out to the Samsung Support Team if you would like to troubleshoot the difficulty you mention with the device shutting down when moving. With regards to the discomfort you mention, you can look in to accessories that may help you prop the tablet up and relieve the tension you feel from holding the device. Thank you for being a Samsung customer. -Elizabeth
Would never buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was a good tablet, but the only thing I really didn’t like was it was so slow whenever I wanted to watch or play games
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Eduardo, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Feel free to check out, "How to keep your Galaxy phone or tablet from slowing down" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you may be experiencing with your tablet. If you have any questions afterward or if you would like any further assistance, do not hesitate to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Review Tab
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Tablet is difficult to use, tedious to maneuver and not comparable with efficient programs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Claude, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Acclimating to a new device can feel a bit overwhelming at the beginning. Have no fear! This is one of the main reasons why we have created a wealth of resources online for our customers to review at their own pace like interactive simulators and video tutorials to help ease into that transition. We also offer device specific information like manuals and software updates, if you ever find yourself in need of those in the future. Feel free to check out any or all of those resources, if you would like. Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debra
Lasted only 3 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unresponsive on July30th. Totally dead. Just stopped working.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day ElizabethV, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your device. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance with troubleshooting your device further. Thank you for being a valued Samsung customer. - Debra
Not worth it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clunky slow unresponsive not worth it you have to pay more to get a good experience
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings 1111, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the nuts and bolts of your device's performance. "How to keep your Galaxy phone or tablet from slowing down" is a great resource to check out when you have some free time available to learn how you can automatically optimize your tablet for faster, better performance. If you would like any further assistance afterward, please feel free to reach out to Support. Thank you for being a trustworthy Samsung customer. - Debra
Faulty battery
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been less than a month since purchase. Battery won’t charge, won’t turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there YisakK, thank you for finding the time to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Feel free to check out, "Galaxy phone or tablet will not charge" to help resolve what you have described to be experiencing with your tablet. Let us know if you have any questions afterward or if you'd like further assistance by reaching out to Support. Thank you for being a staunch Samsung customer. - Debra
- Pros mentioned:Battery life, Screen sizeCons mentioned:Camera quality
It's a good enough tablet for anyone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tablet is okay, there is nothing special that jumps out but its also not horrible to use. If you can catch it on sale its worth the price especially if you are comparing it to an amazon fire tablet. At the regular price I would look at a google pixel tablet. Setup was easy and the tablet updated right away. The screen is easy to read, watch tv, and play games. Battery life is actually great, I watched youtub tv for about 8 hours on a medium brightness and the battery still had plenty of life left. The built in speakers can get loud and did not distort at higher volume. Also, it does have a built-in headphone jack! I didn't realize this when I purchased but was so happy when I saw it. There is also a slot for an SD card. Here is why I gave it three stars. The camera is horrible, like not even worth trying to use horrible. I wasn't expecting an award winning camera, but come on Samsung my old Galaxy note 8 took better pictures. The second reason, you cannot disable or delete the samsung galaxy app store. Its redundant to have two app stores. However, that's not the issue, at first the galaxy app was downloading random apps to the tablet. I was able to turn that off, but I still get notifications about apps I might like. I have not found a way to turn this off and its frustrating as I do not need "AD's" on my tablet. Lastly samsung UI is fine but the stock android UI is clean and just works. I personally have started migrating away from samsung products because of the skin they put over android that just slows down the phone. I would personally look at the google pixel tablet as you get the full android experience without the bloat that Samsung puts on their devices. I didn't buy this device to leave a bad review but wanted to be honest in my findings. I also have an ipad air and use the galaxy a9+ at work to watch movies/tv and play games once in a while and it works perfectly for that use.
I would recommend this to a friend