Customer Ratings & Reviews

very good tablet. completes all my tasks. multitask. good price. good quality.

Great tablet. User friendly. Brilliant color. Nice value

So far so good. Just bought this for an 8 year old and so far she loves it.

This is a great tablet, does all i need it to do. Like the dex capabilities. Acts almost like a laptop.

I purchsed this for my wife. Shes loves it. Perfect size and crisp video play.

Love my new Samsung Tablet! Picture is clear and the tablet is light weight.

GREAT SUPPORT AND FAST DELIVERY BEST BUY STANDS BY THEIR CUSTOMERS

Tablet haa been working amazing. Much quicker than my older model. Screen is super clear

Great job applying my new glass and explaing my warenty. And it was applied quickly so I could get going with my day.

Tablet purchased May 30, 2024. Mainly used to read books, and download netflix to watch while traveling. Started having issues with the A9's wi-fi, a couple of months after purchase. Noticed webpages taking longer to load, and wi-fi connectivity kept getting slower and slower. I'd notice the wifi icon go from white, connected, and then go gray, disconnected, every 10 seconds. I'd stand by my home router with no improvement. Supposedly, the tablet has a 1 year warranty. Called Samsung Support on October 15, and was told it would be covered under warranty. I shipped it to their repair center, and they received it. 7 days later I receive an email (10/22) stating that after careful consideration, they decided that it's not under warranty. No explanation as to why it's not under warranty. I paid $269 for this, and they want to charge me $172 to fix it. It's only 5 months old. I tried calling Samsung that same day, and was in the call queue on hold for 30 minutes, when the call dropped. That happened twice. Decided to call first thing in the morning, when they opened. Called and was on hold 27 minutes, before the call was dropped. Called right back, and got through. Checked email (10/23), and saw that Samsung is shipping unrepaired tablet back to me, still no explanation. Spoke to Samsung Customer Service and the rep was able to give me an explanation. He stated that warranty was voided due to motherboard damage, due to impact, and that it would need replacing. I keep a case on the tablet. It may have dropped from my desk, onto the carpeted floor maybe twice. The wi-fi chip is soldered on the motherboard. The only way to replace anything on this tablet, is to replace the entire motherboard. All components are soldered on. Very convenient to use this as an excuse to void warranty. Wish I'd looked at the complaints on reddit, because evidently poor wi-fi connectivity is a common issue with this model of tablet. Avoid Samsung. Some may say that I should have handled with care better. I'm an adult, so I don't intentionally drop my electronic devices. I paid too much money to be careless. But you live an learn. Last Samsung product for me. This is the second Samsung product that I own, that didn't live up to expectation.

Good tablet for the kids does games good picture sound. Everything needed that it needs to do.

Very happy with the product. Works seamlessly. Would recommend!

Beautiful fast and reliable, I used every day, I recommend.

Great budget tab with reasonable price and good for day to day activities

The tablet works great. Thanks for the wonderful service

Perfect tablet! Great clarity and fast loading. Perfect to take when traveling!

I have really enjoyed my tablet. Easy to use. The battery life is longer than I expected.

Great entry level tablet. Wished it had support for the s-pen.

This tablet is really nice. Im sad i couldn't afford the S series because a stylus would be nice, but fir the money, this is great for your needs

Excellent!!! I really enjoy the size, I feel like be inside in virtual!!!