Customer Ratings & Reviews

Howdy Djdjd, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing with your Wi-fi connection. If you would like any further assistance after, feel free to contact Support. Thank you for being a devoted Samsung customer. - Debra

Aloha Stephen, thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. When you have some free time in your schedule, check out, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," and "Get the most out of your Galaxy phone or tablet battery" for a wealth of helpful tips and tricks on extending the life of your Galaxy battery. You can get smoother scrolling and more realistic animations by increasing the screen’s refresh rate. Here's how: > From Settings, tap Display > Motion smoothness. > Tap an option, and then tap Apply. Feel free to check out, "MicroSD cards and your Galaxy phone or tablet" to learn about what type of microSD card would be best for your needs as well as what content can be transferred. Withotu having more details available regarding what you may be experiencing with your tablet and without being able to probe further, I recommend contacting Support for further assistance and/or help with troubleshooting your device. Thank you for being a steadfast Samsung customer. - Debra

Thank you for your feedback on the Galaxy Tab A9+, Tenesha. We hope your daughter is enjoying her tablet. The Tab A9+ has an impressive non-removable battery capacity of 7040 mAh. Samsung Galaxy phones and tablets come with settings and features to help you monitor and extend your device's battery life. Keep tabs on battery performance and use power-saving modes when needed to get the most out of your battery life. In the Device Care menu, you can view the estimated battery life based on your recent activity. You can also closely monitor how much battery different apps are using. Open Settings, then swipe to and tap Battery. Below Power saving and Background usage limits, your battery usage will appear. Tap View details to review information on certain app usage, along with Screen on time and Screen off time. This way you can pinpoint what is draining your battery. Also, make sure to keep your tablet up to date with the latest software available. Check out our "Get the most out of your Galaxy phone or tablet battery" for additional options to help increase your battery life. If this continues, please do not hesitate to reach out to us at Support. -Kelvin