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Customer reviews

Rating 4.7 out of 5 stars with 2014 reviews

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  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,014 reviews
  • Rated 2 out of 5 stars

    Sad face

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging portal won't charge I've tried alot of charging chordes and it still won't charge my tablet.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DennisT, thank you for taking the opportunity to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We value your feedback as we strive to improve our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. If your Galaxy phone or tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX. There are a couple of things that may be causing the problem. For example, you may simply need to replace a worn out USB cable, or make sure you're using the correct charger. Check out, "Samsung phone or tablet will not charge" to help resolve what you have described to be experiencing with your tablet. If you would like further assistance afterward, please let us know by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 5 out of 5 stars

    Great budget tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great budget tablet. Just what i was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tablet, the only downside is that it takes very long to charge (30% in 8hrs)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replace this baby with my older Samsung Tablet. Very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! I had another Samsung tablet before and this is a great upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Old man

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of settings you can adjust. Some can be a little confusing for someone new to tablets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy Tab A9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase for my needs and it only needs the addition of an SD card now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent for a cheap tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it could connect to multi screens and then I had a fingerprint scanner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review on Galaxy Tab A9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit laggy but it gets the work done, even with the 8GB of ram

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the tablet it’s durable and the internet works amazing .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough, a little slow for high graphic games like warzone mobile.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The screen is pretty bad.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine for the price. The screen isn't very responsive, resulting in lots of missed characters.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Kevin, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you have described to be experiencing with your tablet. If you would like any further assistance, feel free to reach out to Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 4 out of 5 stars

    Solid tablet for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if you can do much better at this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need it to do. Great price and nice design.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is fine, got a good price. The camera on it is trash. Like, trash trash. But, it's a tablet so.... I didnt expect much

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BlackRain, we appreciate you sharing your thoughts with us about your Samsung Galaxy Tab A9+. We would love nothing more than to help you maximize your experience with this tablet and ensure all features are operating as intended. The full device manual and the Samsung Support Team are a great place to start with regards to different camera settings and features to get great photos and videos. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Bought two tablets and they work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Tab A9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good enough for the money but in terms of speed, not fast enough.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Battery

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Battery despite “excellent” condition Leaks battery really really fast, like 5-7% or more in the space of 30 minutes. I should have checked the battery more properly instead of just looking at an app say the battery is good.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there HassanHijazi, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we continue to improve our product line based on consumer feedback. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. Let us know afterward if you would like further assistance by contacting Support. Thanks for choosing Samsung! - Debra Samsung

  • Rated 3 out of 5 stars

    Disappointed....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the tablet, opening it and testing it out with my Scribe pen - it didn't work. When I asked BB's tech guy before purchasing, he said yes it will work no problem. I don't use the tablet what I intended it for which is disappointing. Used this tablet very minimal actually.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there ChampayneS, thank you for sharing your experience with your Samsung Galaxy Tab A9+. We understand our customers have specific needs and wants for their chosen device. We do our best to have the full information for our devices available online to help our customers choose the best device for them. We recommend reaching back out to the store to explore their return policy to help you explore the options that will help you use the features you are looking for with your device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is not faster than my old tablet. The microphone doesnt work well with zoom. Heavy - it weights more than my old one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JoleneS, thanks for taking the opportunity to review your Samsung Galaxy Tab A9+. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your tablet for faster, better performance. Also take a moment to review, "Microphone issues with Galaxy phone or tablet" to conduct some troubleshooting steps to help resolve what you may be experiencing with your microphone. If you would like further assistance afterward, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra Samsung