Customer Ratings & Reviews
- Model:
- SM-X210NZAEXAR
- SKU:
- 12574504
Rating by feature
- Battery Life
Rating 4.7 out of 5 stars
- Durability
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
G-TabA9+,questionable. Get bestbuy total care cov
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars with it losing picture in few days. Disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WolfNU, thank you for sharing your feedback on your Samsung Galaxy Tab A9+. We completely understand how frustrating it can be to have a tablet that is not operating as intended or expected. We are always happy to help our customers in resolving any difficulty they are having with their device. We recommend reaching out to the Samsung Support Team if this matter is ongoing to review all options available to you. Thank you for being a Samsung customer. -Elizabeth
Dont buy!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't charge. Tried 4 different cords/ 9 months and its worthless. So disappointed in item.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LisaH, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you've described to be experiencing with your tablet. If you would like any further assistance afterward, please do not hesitate to contact Support. Thank you for being a cherished Samsung customer. - Debra
Solid tablet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tablet overall. Some issues with multi-touch but mostly not noticeable. Good for price.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Tabletviewer, we appreciate you sharing your experience with your Samsung Galaxy Tab A9+. We are happy to know you are having a good experience with your tablet for your needs. If you are wanting help troubleshooting the occasional taps you mention happening, we recommend reaching out to the Samsung Support Team through our website. They can work with you directly on any out of the ordinary occurance with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Not Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not supply wall plug to charge device. Support was no help so I returned the product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CarolH, thanks for taking the time out of your day to share your thoughts with us about your experience using the Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Here's what's included in the box when you purchase the Galaxy Tab A9+: Galaxy Tab A9+ Tablet, Data Cable, and Quick Start Guide. Wall chargers ands /or adapters are sold separately. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. We're always happy to help in any way that we can! Thank you for being a cherished Samsung customer. - Debra
Another Defective Samsung
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It appears to have promptly broken 13 months into the purchase. Refuses to power on correctly. Efforts to factory restart have failed. Considering we've purchased ~3 Samsung Galaxies and they have all done variations of this same thing, I think we're done purchasing them at this point. Shame on me for thinking Samsung makes something that is not crafted out of duct tape and silly string.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aloha Hooddw, thanks for taking the time to share your experience with using the Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Your phone or tablet may not turn on if you are not charging it properly. But on the other hand, it may not turn off if it's completely frozen. If it’s not responding when you are pressing the Power button, let us help you get it working again. Check out, "Samsung phone or tablet will not power on or off" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing. If you have any questions or if you would like any further assistance, please do not hesitate to contact Support. Thank you for being a valued Samsung customer. - Debra
Software not current version!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came with outdated software, should have Android 14
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day RonR, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. The Galaxy Tab A9+ comes with Android 13 installed when you unbox this tablet. Hope that clears up any confusion. If you have any questions for us or if you would like any further assistance, feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer. - Debra
Samsung tablet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really haven't used it much, can't really give it a fair review
I would recommend this to a friendI'm stuck with it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wished I'd gone with a small laptop instead. Having a separate cover, separate keyboard, etc is not convenient for me at all. It's cumbersome setting it up, irritating to attempt to keep it stable. Now that I've come to this conclusion... I see it's non returnable. Great...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there MaudeM, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would like to share any other feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't have bought it if I know that i could use a biger sd card
I would recommend this to a friendBrand response from Samsung
Posted .Hello BigMama, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. The Galaxy Tab A9+ allows you to expand your storage up to 1TB when you add a microSD card to this tablet. Without having more information available regarding what you may be experiencing with your device and without being able to ask you any follow up questions, I suggest reaching out to Samsung Support if you would like any further assistance. Thank you for being a treasured Samsung customer. - Debra
Prefer IPad over Galaxy Tablet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Confusing machine. iPad is much easi And intuitive to use.
No, I would not recommend this to a friendKaren Mullins
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm finding it's not very user friendly. My previous tablet was great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KarenM, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Transitioning to new devices can feel mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with that learning curve. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those as well. Feel free to check out any of those available resources that we have available for you online at any time. If you have any questions for us or if you would like any additional assistance, we're always more than happy to be here to assist you further. Thank you for being a treasured Samsung customer. - Debra
Not a fast as a samsung phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Boot up is extremely slow. Wish I would have known it was so sluggish.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Pappy, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "How to keep your Galaxy phone or tablet from slowing down" to help resolve what you may be experiencing with your tablet. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra
Shipped to the wrong address
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tablet was shipped to my old address, which doesn't make sense because I used my billing address as the shipping address. I dont know how they messed that up. I talked to customer service and was told if I can pick it up from my old address?? I live far away, and I don't think Best Buy is going to pay my gas for their mistake. Not a good experience.
No, I would not recommend this to a friendNot as good as the Samsung tablet I had before
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Turn it on and use it for a while all of a sudden it shuts down and reboots
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Nothappy, thanks for taking the time to review your Samsung Galaxy Tab A9+. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Samsung phone or tablet reboots repeatedly" and "Samsung phone or tablet unexpectedly powers off" to help resolve what you have described to be experiencing with your tablet. Feel free to contact Support afterward if you would like any further assistance with troubleshooting your device. Thank you for being a loyal Samsung customer. - Debra
Short lifespan
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unreliable. Purchased on May 24, 2024. Stopped connecting to wifi on November 8, 2024. Samsung tech support tried everything before issuing a repair repair/replacement, but I'm not optimistic. It was brilliant when it worked, but 169 days is a very short lifespan.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings Disappointed, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it provides us the opportunity to remain innovative while improving the functionality of our product line as well as the design. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you have described to be experiencing with your tablet. If you would like further assistance afterward, do not hesitate to reach out to Samsung Support. Thank you for being a trustworthy Samsung customer. - Debra
Be sure to get the warranty
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters tablet barely charged out of the box. Lesson learned .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there JerryB, thank you for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Tab A9+. We appreciate your candor as we continue to make improvements with the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like further assistance by contacting Support. Thanks for being a treasured Samsung customer. - Debra
Poor description
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Online description only lists what is included, not what type adapter and charger is needed. BB online associates were no help, even when I gave them my order number. Will either return the tablet or wing it, trying to order or obtain correct parts. Not very happy with Samsung or BB, even though I have purchased numerous products from both.
No, I would not recommend this to a friendNot satisfied with product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges very very slowly. Keeps shutting off too soon. May have to bring it back for exchange possibly defective.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day MichaelK, thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to check out, "Galaxy phone or tablet will not charge" and "Samsung phone or tablet unexpectedly powers off" to help resolve what you have described to be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Support. Thank you for being an unwavering Samsung customer. - Debra
Do not buy open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tablet was purchased open box. Only came with a USB c cord. No original packaging or paperwork. Tablet was not packed well, you could hear it bouncing all around the box it was put in. Surprised it didn't break. Honestly probably never going to buy open box from best buy again. The savings is not worth what you get. Plus small return window.
No, I would not recommend this to a friendSlow!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Adobe reader was 100% unusable and that is all I needed it for.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Salutations Chris, thank you for reaching out to share your feedback with us regarding your experience using the Samsung Galaxy Tab A9+. We value your sentiments as we continue to make improvements on our product line to better suit the needs of our customers. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Please take a moment to review, "Keep your Galaxy phone or tablet from slowing down with Device Care" and "Galaxy phone or tablet's screen is frozen or responds too slowly" to help resolve what you've described to be experiencing with your tablet. If you would like further assistance afterward, do not hesitate to contact Support. We're always happy to help in any way that we can. Thank you for being a devoted Samsung customer. - Debra