Customer Ratings & Reviews

Meets my requirements. Great purchase. Highly recommended

I am very pleased with my Samsung tablet. The quality, price and functionality is impressive.

It does everything that i am looking for a tablet to do. Its a good price an has more space then my old tablet.

Better price, good product, better discount, good customer service

My old Samsung tablet (10 yrs) was running out of memory which was affecting the operating the OS. Time for a new one. I found what I wanted at the Samsung website and then found the same tablet at Best Buy. The in store help ordered it for me, I received it and then the Geek Squad Department helped transfer many of the apps on the old tablet over to the new one. All went well.

Lot of tablet for the money. Excellent video quality, quick and easy navigation, great reception for wifi. Lot's of storage.

Excelente picture. Easy to use and download. Very happy.

Tablet purchased May 30, 2024. Mainly used to read books, and download netflix to watch while traveling. Started having issues with the A9's wi-fi, a couple of months after purchase. Noticed webpages taking longer to load, and wi-fi connectivity kept getting slower and slower. I'd notice the wifi icon go from white, connected, and then go gray, disconnected, every 10 seconds. I'd stand by my home router with no improvement. Supposedly, the tablet has a 1 year warranty. Called Samsung Support on October 15, and was told it would be covered under warranty. I shipped it to their repair center, and they received it. 7 days later I receive an email (10/22) stating that after careful consideration, they decided that it's not under warranty. No explanation as to why it's not under warranty. I paid $269 for this, and they want to charge me $172 to fix it. It's only 5 months old. I tried calling Samsung that same day, and was in the call queue on hold for 30 minutes, when the call dropped. That happened twice. Decided to call first thing in the morning, when they opened. Called and was on hold 27 minutes, before the call was dropped. Called right back, and got through. Checked email (10/23), and saw that Samsung is shipping unrepaired tablet back to me, still no explanation. Spoke to Samsung Customer Service and the rep was able to give me an explanation. He stated that warranty was voided due to motherboard damage, due to impact, and that it would need replacing. I keep a case on the tablet. It may have dropped from my desk, onto the carpeted floor maybe twice. The wi-fi chip is soldered on the motherboard. The only way to replace anything on this tablet, is to replace the entire motherboard. All components are soldered on. Very convenient to use this as an excuse to void warranty. Wish I'd looked at the complaints on reddit, because evidently poor wi-fi connectivity is a common issue with this model of tablet. Avoid Samsung. Some may say that I should have handled with care better. I'm an adult, so I don't intentionally drop my electronic devices. I paid too much money to be careless. But you live an learn. Last Samsung product for me. This is the second Samsung product that I own, that didn't live up to expectation.

loved it. I was considering lenovo tab but I am glad i bought this

Light weight ,slick and good quality.good for kids . Good battery life .it helped a lot in flight entertainment .

Amazing tablet super good for the price the processor is super fast and better than the one I have before

Seems like the set up would've been quick and easy. For the price a charging block should've come with this tablet. I hadvto buy a charging block to fit the cord that was in the box

Great tablet. I got one for my wife and daughter. Good resolution and crisp images. Nice size for reading and watching videos.

Use it every day,Bright,clear and very easy to use. Would definently recommend. Very good price

So far so good! This tablet is just what I expected it to be, and has fulfilled my needs.

I bought this for my kids but eventually realized its such a great tablet that I use it more than them! Have used it on a trip already great response time, Super easy to use great display and sound and most of the price! Definitely worth it!

GREAT LAPTOP FOR THE MONEY! FAST, FUNCTIONAL AND USER FRIENDLY. GREAT STORAGE.

Very happy with the product. Works seamlessly. Would recommend!

Perfect size to place in backpack, great size screen for streaming. Bought a stylus and it’s great for doodling.

Great budget tab with reasonable price and good for day to day activities