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Customer Ratings & Reviews

Model:
SM-X210NZAAXAR
SKU:
10704003
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Customer reviews

Rating 4.7 out of 5 stars with 3367 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention that the product delivers impressive overall performance, a convenient screen size, and exceptional ease of use. Users also highlight the device's reliable battery life and fast processing speeds as key benefits. While the vast majority of feedback is positive, a small number of users have expressed concerns regarding connectivity stability and the amount of available RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,367 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst samsung item i have ever bought...it turns off and on randomly...it freezes,,,it does not charge sometimes...its worthless! 200,00 for crap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Samantha, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet unexpectedly powers off," "Samsung phone or tablet freezes and crashes," and "Galaxy phone or tablet will not charge" to help resolve what you have described o be experiencing with your device. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    maybe for kids

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good brand but really slow i needed to turn it back to the store

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came scratched and in the wrong color not to happy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Screen just froze

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this on Black Friday cause it was a good deal. Gave it to my son-in January for his birthday. The screen doesn't work. It just froze brought for repair. It's taking more than 2 weeks cause Samsung will not give them some kind of code. I Do not recommend it. Straight out of the box the screen was just frozen. Too bad. I couldn't return it because the return window had already passed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy w/the kitchen range purchase - 1st use of fixing breakfast, the skillet size can still be seen on the glass top. Have to scrub it after each use and can still see the use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charging issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not charge after 4 months of using it sparingly

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Big screen small price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an entry level tablet and someone who doesn’t do much on the device at once it is a great buy ! Minimal tasks though it is very sluggish when you try to do too many things at once. However if you need something inexpensive that has a beautiful display to watch content on great buy

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello NoahB, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. You can use the Device care feature to keep up with the nuts and bolts of your device's performance. Please feel free to review, "How to keep your Galaxy phone or tablet from slowing down" when you have some time available to learn how you can optimize your phone for faster, better performance. We realize that transitioning to new devices can sometimes feel a bit overwhelming. We have a wealth of resources to help our customers make the transition as seamless as possible. We currently offer device manuals, software updates, interactive simulators, and video tutorials online. Feel free to check out those resources when you have the opportunity available. If you would like to share additional feedback with us or if you would like any further assistance, let us know by reaching out to Samsung Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best constantly runs slow and freezes on me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow processing system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System response is too slow. Takes too long to open apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Screen size

    Rated 5 out of 5 stars

    Zoom! Go get!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slim. Great product. I love it. I take it everywhere now. You must buy this. It's lightweight and it's fast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worked well for exactly a year & then died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung tabs work great for a year and die exactly once they are out of warranty. Seems like some kill switch programing. They die once the warranty is over.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung Tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy as Amazon Kindal I have to remember the names of the programs (even though already downloaded).

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Bad tablet

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present the person I bought it for tried to finally use it last week and won’t even turn on or charge would not recommend this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic Samsung tablet. Has a usb 2 port though so doesnt pass video.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Reviewer, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you would care to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please feel free to reach out to Samsung Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    It’s No iPad!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s no iPad. The UI is crap and the accessories are crap but I needed it to test an app.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Impossible to set up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I brought it home from Best Buy, I couldn’t get it setup with parental controls. Not being familiar with Android OS, I then had the Geek Squad take a look at it. After multiple attempts and an hour later, they couldn’t set it up. Very user unfriendly device. I then got a refund and bought an iPad. Lesson learned, will never buy an Android product again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT WORTH IT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay charged, and takes all day to even get it to charge. And Best Buy is no help with getting it handled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Definitely not worth the effort.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet was very disappointing. It looked good and seemed to offer updated features, but when it came down to it, I couldn't even run a simple merge game without having problems. The tablet should never have a problem running one installed game. I never store all my photos or personal documents on my tablets, so it is not even about available space. This tablet simply cannot keep up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    TRASH!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so disappointed in this tablet. It's slow and it keeps kicking me off of wifi. Whenever i go on youttube and click on a video, it takes forever to start (just a circle going round and round) or sometimes it starts right away then buffers. I had a fire tablet prior that did not do this so i know its this tablet. I regret my purchase and i missed the return deadline. Wasted my money!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bunny, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Sometimes Wi-Fi problems are caused by simple network issues. Other times, you may need to take additional steps on your phone or tablet to ensure your Wi-Fi connection is stable, such as re-adding the connection or assigning a static IP address. Please take a moment to review, "Galaxy phone or tablet Wi-Fi connection issues" to help resolve what you may be experiencing with your tablet's connectivity. Let us know if you have any questions afterward or if you'd like further assistance by contacting Samsung Support at your leisure. Thank you for being a cherished Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Why tablet was returned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back, came with out all the parts needed. I am not good with most computer items. Needed to be told about the extra things need to go with the tablet and was not told.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Samtha, thanks for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+. The advertised Galaxy Tab A9+ box includes: 1. Galaxy Tab A9+ | 2. Data Cable | 3. Ejection Pin. Without having any information available regarding what you may be experiencing and without being able to ask you any questions to probe further, I recommend contacting Support if you would like further assistance. Thank you for choosing Samsung! - Debra Samsung