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Customer Ratings & Reviews

$159.99
Save $60
Comp. Value: $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3029 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Galaxy Tab A9+ 11" for its overall performance, screen size and ease of use. Many users also appreciate the battery life and speed of the tablet. Some customers have reported issues with connectivity and charging, while others feel the RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 3,029 reviews
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If all you need to do is watch youtube and play games, this might be okay. I’m really disappointed that Samsung disabled the ability to use this as a second monitor for a laptop. The battery life, touchscreen sensitivity, responsiveness, and user interface are frustratingly bad.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Louc, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab A9+. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," "Get the most out of your Galaxy phone or tablet battery," and "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you have described to be experiencing with your tablet. Feel free to reach out to Support after reviewing the resources provided if you have any questions for us or if you would like any further assistance by contacting Support. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Not good fit for Children...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok I purchased this tablet because the Orginial tablet that i brought from best buy was not in stock at the old country Rd. Location,so i purchased this model,Big Mistake.. Very slow to charge and not a good fit for kids,also I found the Orginal tablet that I wanted at the Chesela Manhattan. Ny location, but it some weird policy between the two store's I was told by a bestbuy employee at geek squad that they could not have another device from that location to be delivered.. so now I'm stuck and it's broken.. Bad buisness bestbuy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tablet has a virus fraud detected have to return to store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two of these devices both lasting less than a year each. Charging them is horrible and takes forever.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid at all costs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dead pixel middle of the screen. Terrible purchase. Wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thumbs down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst tablet I've owned. SO slow and delayed anything you attempt to do on it. Even watching downloaded videos offline.... The worst... Seriously

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not charging

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't want to charge after having it for no more than a few weeks. Trying to see what I can do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A9

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying bought this tablet, i did not find an EIN number to match my plan. Therefore, i am returning it for a refund of the cost. I never was able to see it work or use it. Looks neat, but has many takebacks and drawbacks, sometimes the battery is not that best.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha CarlosFuertes, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. The advertised Galaxy Tab A9+ is a Wi-Fi enabled device that lacks cellular connectivity. It is fully functional while in the presence of a steady Wi-Fi signal. If you're experiencing less than ideal battery life, feel free to review "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. If you would like any further assistance after reviewing the resources shared, do not hesitate to contact Support. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Its a bust...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than a year old and its a bust. Done. Finished. Over.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy, Apparently this is common. Search it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It stopped working a week after it was non returnable. I think I'm fukd.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst samsung item i have ever bought...it turns off and on randomly...it freezes,,,it does not charge sometimes...its worthless! 200,00 for crap

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha Samantha, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet unexpectedly powers off," "Samsung phone or tablet freezes and crashes," and "Galaxy phone or tablet will not charge" to help resolve what you have described o be experiencing with your device. Feel free to contact Support afterward if you have any questions or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Pass this one by!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but some dimwit designed it so it requires two fingers to do anything with it and it will NOT let me shut up the voice assistant so that it shouts out passwords and pin numbers to anyone loudly. Annoying my wife if I want to read in bed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had purchase this item it was in for service never heard anything or got my item back from them

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh meh meh meh meh meh meh meh meh meh meh meh meh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Restock fee.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase an item, when I returned it, Best Buy charged me $45.00 restocking fee. Me and others feel it is very unfair. We will not purchase anything else from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery not good. It dies quickly. Perfomance is very slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow tablet

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money. This thing is slow and doesn’t runs. Simple online phone game.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Outdated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought two for the kids. They're unusable. If you’re only going to browse the internet, you founs yourself a tablet.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung tablet A9+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad’s performance is sluggish, and the charging speed is excessive.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tablet in March and it stopped working in July.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JonathanV, thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Tab A9+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with you may be experiencing with your device, however, without having more information available and without being able to ask you any follow up questions to probe further, I recommend contacting Samsung Support if you would like further assistance and/or help with troubleshooting your device. Thank you for being a faithful Samsung customer. - Debra Samsung