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Customer Ratings & Reviews

$159.99
Save $60
Comp. Value: $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3039 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Galaxy Tab A9+ 11" for its overall performance, screen size and ease of use. Many users also appreciate the battery life and speed of the tablet. Some customers have reported issues with connectivity and charging, while others feel the RAM could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,039 reviews
  • Rated 1 out of 5 stars

    Won't charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted only 2 months. Now it wont charge. We tried all types of chargers which work on all our other electonics.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there DavidF, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We value your feedback as it allows us the opportunity to improve the functionality and design of our products as we strive to be innovative. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Avoid.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this tablet for 5 months. I am already getting a blue screen and the tablet wont boot up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned it and got the Google tablet. Didn't enjoy it. Slow, poor display quality and very uncomfortable to hold without touching something on the screen. I wanted to like it for the price but ended up annoying and unenjoyable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dissapointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price a charger would appreciated and expected. If something that simple is beyond this company how can the product even trusted.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It went off for no reason and it is still not on. I have charge it but itis still not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Touch is not working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor product. Touch is not working after few days.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello RajeevR, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Please take a moment to review, "Touchscreen issues on a Galaxy phone or tablet" when you have some free time to conduct some troubleshooting on your tablet to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, let us know by reaching out to Samsung Support. We're always happy to help you in any way that we can! Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    doesnt charge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet I sent doesn't charge.. big disappointment for Christmas

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage don’t buy it. pay little extra and get a better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sas

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy cancelled my order and could not find it in 3 stores in manhatten

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very cool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent, it's fast I love itNow my husband loves her too

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Husbands tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I got it for my husband and he loves the clarity and speed of eveything.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent laptop replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a portable which would replace my personal need for a laptop - basic web browsing, media, and eBook usages - and the Galaxy A9+ covers all that plus a fair deal more with no gimmicks or complications. Battery life means I do not feel tethered to a charger and size is balanced just right to be both manageable and useful.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Best buy of the year

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much its amazing size and ram and storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin and sleek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We ordered this for my niece to assist with homework. I thought the box was a little light when i picked it up - i found out why when i opened it. The tablet is thin and sleek - unexpected as i have another Samsung and its thicker than this one. It was easy to set up and start using. Make sure you get a case as this seems light and thin enough to slide out your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves this tablet. It's easy for her to use. The size of the screen is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this tablet, she is always on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet screen size and weight are just right.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to be able to access both email accounts, conduct web research plus play games on a portable unit. The only personal negatives are I'm unable to perform email functions as easily as on regular computer and challenged in finding the correct button for settings (volume) due to poor eyesight. It's a great weight and size especially for the elderly. Need to turn off when not in use to prolong batery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy they was very fast and reliable they provide great customer service and you tell friends and family about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gingers new tablet.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed!!!!works great. Good for a older person like me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen size

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a really big screen so it's easier to see things. It also works really well and had a quick turnaround time

    I would recommend this to a friend