Customer Ratings & Reviews

Hi DonnyY, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you're experiencing less than ideal battery life on your Tab A9+ Kids Edition, please take a moment to review "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you may be experiencing with your battery life. Feel free to reach back out if you have any questions for us after reviewing the resources provided or if you would like any further assistance. Thank you for being a cherished Samsung customer. - Debra

Aloha Stephanie, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We value your feedback as we strive to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Device Care feature is available to keep up with the buts and bolts of your device's performance. It provides an overview of your battery, storage, and RAM. Take a look at, "How to keep your Galaxy phone or tablet from slowing down" to learn how you can automatically optimize your phone for faster, better performance. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Support. Thank you for being a staunch Samsung customer. - Debra

Good day ShafiAzizi, thank you for taking the time to share your sentiments with us about your experience with using the Samsung Galaxy Tab A9+ Kids Edition. Anyone can use the advertised Galaxy Tab A9+ Kids Edition as a regular tablet by accessing the parent-controlled settings to enable full functionality, including browsers, communications, and other apps, and to customize the Kids Space environment. Its hardware and performance are the same as the standard model, allowing for multitasking, content creation, and a desktop-like experience with Samsung DeX. If you would like any further assistance or if you have any questions for us, please feel free to reach out to Support at your leisure. Thanks for choosing Samsung! - Debra

Howdy Taylor, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Tab A9+ Kids Edition. We value your candor as we continue to improve the functionality and performance of our product line. Transitioning to new devices can feel a bit mind-boggling at times. This is why we offer a plethora of resources that our customers can take advantage of to help with any learning curve they may be experiencing. We currently offer interactive simulators and video tutorials to help you get to know your new device and its features. We also offer device manuals and software updates, if you find yourself in need of those. Also, check out "Touchscreen issues on a Galaxy phone or tablet" to help resolve what you've described to be experiencing with your display. If you have any questions or if you would like any further assistance, please feel free to reach out to Support. Thanks for being a steadfast Samsung customer. - Debra

Salutations AmaniM, thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Crayo-pen that is included with the Galaxy Tab A9+ Kids Edition allows you to write, draw, and interact with your tablet's screen. We would be happy to assist you further with what you may be experiencing with your Crayo-pen, however, we need a bit more information regarding what may be occurring before we can do so. If you would like any further assistance with troubleshooting your device, please let us know by contacting Support. Thank you for being a faithful Samsung customer. - Debra

Aloha AmaniM, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We value your feedback as we strive to improve the design and functionality of our product line. The Crayo-pen that comes with the Galaxy Tab A9+ Kids Edition allows you to write, draw, and interact with your tablet's screen. Without having more information available regarding what you may be experiencing and without being able to ask you any follow up questions to probe further, I recommend reaching out to Support for further assistance. Thank you for being a staunch Samsung customer. - Debra