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Customer Ratings & Reviews

Your price for this item is $279.99

Customer reviews

Rating 4.6 out of 5 stars with 256 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Durability

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the Galaxy Tab A9+ Kids Edition's smooth display and durable, protective case. They praise its ease of use for children, highlighting the helpful parental controls and long battery life. The large screen size is also frequently cited as a positive feature. Many consider it excellent value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-256 of 256 reviews
  • Rated 1 out of 5 stars

    I don't know

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -This Samsung Galaxy Tab A9+ is ok. The screen back out after 5 months since bought it. In service for over a month and no words when it gets fixed. My kids are back in school now and needed, and I PREFERABLE get a refund or give me a new one but they wouldn't want to give me one. I also bought 3 yrs extended warranty as well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Salutations JohnnyP, thank you for taking the time to review your Samsung Galaxy Tab A9+ Kids Edition. We value your candor as we strive to make improvements on the functionality and durability of our product line. As you know, Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer extended warranty options that would cover eligible devices. It's great for the unexpected situations like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen while bringing in groceries. Talk about peace of mind! If you would like to share additional feedback with us regarding the performance, functionality, or durability of your Galaxy Tab A9+ Kids Edition, please feel free to reach out to Support. Thank you for being a valued Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Not compatible with Roblox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the hardest time setting this up for parental controls with Google family. Based on reviews from other people it seemed like it would be a piece of cake. I'm not the most tech savvy person out there but I usually don't have issues like this. Then I find out this tablet is not compatible with Roblox, one of my son's favorite games. It's going back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy Chigirl830, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Your child can safely explore the features of a mobile device with the Galaxy Tab A9+ Kids Edition. It supports monitored browsing through parental controls and features a durable, colorful case for secure travel. Your child will have access to fun, creative, and educational content by Samsung Kids, alongside family-friendly entertainment! Parental controls on your Galaxy Tab A9+ Kids Edition will let you access Samsung Kids’ settings, create profiles for your child, set daily playtimes, and check your child's device usage. To access the parental settings, tap More options (the three vertical dots) from the Samsung Kids Home screen. Tap Parental controls and then enter your Samsung Kids PIN. Feel free to check out, "Set up and use the Galaxy Tab A9+ Kids Bundle and "Samsung Kids on your Galaxy phone or tablet" when you have the opportunity to learn more about utilizing your device to its fullest capacity. Viewing compatible apps requires for you to sign into your Google Play Services with the device you are wanting to download your apps to. If incompatibility occurs, we recommend reaching out to the app developer to seek out the best resolution. If you have any questions for us or if you would like any further assistance, please let us know by reaching out to Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Wrong color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a blue tablet and Best Buy gave me a purple one instead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Value not justified

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is ok but not worth spending $50 more on it. did not justify the cost over Regular A9+

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Ammar, thank you for finding the time out to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. The Tab A9+ Kids Edition allows your children to level up their kid-friendly fun with the included puffy cover, colorful Crayo-Pens and stickers. The soft, puffy cover helps protect from life’s little accidents and an adjustable kickstand allows for hands-free viewing and play on the go. The three included Crayo-Pens are perfectly sized for little hands so they can easily draw and let their imaginations soar. Plus, you can help your kids learn and play in a safe environment with the Samsung Kids app. They'll love the stimulating content, and you'll enjoy easy parental controls with a step-by-step guide on how to customize Kids Mode access, set time limits and more. This version includes Exclusive Kids Edition accessories bundle, Easy parental controls, a Bright, engaging screen, with a Long-lasting battery, and Upgraded performance. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to reach out. Thank you for being a trustworthy Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Item never arrived

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the item in store, was promised delivery to my home 3 days later. The item never shipped. I went to the store and was told that it would take another 1-2 weeks before it would arrive. Canceled the order and went with something different. Two thumbs down

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It’s worth the purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has one and my son has one my daughters has worked wonderful but my sons tablet turned off and can’t get it back on

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day TamaraO, thanks for sharing your experience with using the Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we strive to improve the design and functionality of our product line. If your phone or tablet is not holding a charge or if it turns on for just a few minutes before powering off, your battery is likely the cause of the problem. You can check the device's internal or external battery, as well as the Liquid Damage indicator. Please take a moment to review, "Galaxy phone or tablet is not staying on or charging" to help resolve what you have described to be experiencing with your son's Tab A9+. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a faithful Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Digital junk, not worth buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just rubish! First 2-3 weeks were little fine. But it starts giving problems. When I try to unlock it goes dark and it needs a restart. After a few minutes it goes the same again. Unfortunately the return period is over and it remains as a digital junk in my home.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AHanif, thank you for taking the time to share your experience with using the Samsung Galaxy Tab A9+ Kids Edition. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a moment to review, "Samsung phone or tablet reboots repeatedly" to help resolve what you've described to be experiencing with your tablet. Feel free to reach out to Support afterward if you have any questions or if you would like any further assistance. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Case does not offer any protection

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid proof case does absolutely nothing to protect this tablet. After 5 months, it slipped off a small bean bag onto our plush carpet and cracked in four places.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Howdy SnotFace, thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. Samsung provides a on our products for manufacturing defects in materials and workmanship. We also offer extended warranty options on eligible devices where certified technicians will take care of accidental drops and spills, as well as screen repairs and mechanical breakdowns. If you would like to share additional feedback with u or if you would like any further assistance, please let us know by contacting Support. Thank you for being a devoted Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience, tried to set it up for my daughter. It was extremely slow like 90s dial up slow. Tried to update to hopefully make it usable but it black screened needed to turn on again. Returned. I love my other Galaxy tablet, you get what you pay for.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet won’t charge been on the charger for almost 3 hours

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for reaching out to us, Brooklyn. We see that you reached out to share your experience with the Galaxy Tab A9+ Kids Edition. If your Samsung tablet is not charging or your charger isn't working, there are several steps you can take to resolve the issue. Common reasons for a Samsung tablet not charging include a faulty cable, charging block, or adapter; dirt or debris in the charging port; third-party apps interfering with the charging process; or the need for a software update. Check out our page called "Galaxy phone or tablet will not charge" for options to help troubleshoot this. If this persists, please be sure to reach out to us at Samsung Support. -Kelvin Samsung

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit charging after 3 months. Ports are clean, tried resetting and several chargers, nothing worked

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JessicaN, thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please take a moment to review, "Galaxy phone or tablet will not charge" to help resolve what you may be experiencing with your tablet. If you have any questions for us afterward or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Pros mentioned:
    Case

    Rated 5 out of 5 stars

    Dependable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! The case is very sturdy and dependable. Its great for my toddler girl and when she is older its still usable for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids love it, I love it that I get to control their screen time, and what they are allowed to watch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in this west Hartford store!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In two weeks it stop working it wouldn’t come on, went to the store they said I’ve to send it to Samsung like I bought it here why can’t Best Buy send it back.This is the 2 time buying tablet here for my son and I would never recommend any one to purchase at West Hartford because the tablets are always at fault

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AntonetteJ, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please check out, "Samsung phone or tablet will not power on or off" to help resolve what you may be experiencing with your tablet. Let us know if you would like any further assistance afterward by contacting Support. Thank you for being a treasured Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    over it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for the 1st two months then blue screen exchange it for another one then 1.5 months later was stuck on the charging screen but wouldn't turn on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings Mark, thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. Your feedback is appreciated as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. Please take a look at, "Samsung phone or tablet will not power on or off" to help resolve what you have described to be experiencing with your tablet. Feel free to contact Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    Awful, I regret buying

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes HOURS to fully charge even with super fast charge wall adapter & cord from samsung. Also stopped charging at all sometimes for no reason. Should have just spent the money on a Galaxy Tab s9 instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello HaleeB, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Tab A9+ Kids Edition. We appreciate your feedback as it allows us to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If your Galaxy tablet is draining quickly and doesn't seem to charge at all, doesn't charge past 80% or 85%, doesn't charge when connected to a PC, or doesn't charge when connected to Samsung DeX, there are a couple of things that may be causing the problem. For instance, you may simply need to replace a worn-out USB cable, or make sure you're using the correct charger. Please take the time to review, "Galaxy phone or tablet will not charge" to help resolve what you have described to be experiencing with your Tab A9+ Kids Edition. If you would like further assistance afterward, let us know by contacting Support. Thank you for being a treasured Samsung customer. - Debra Samsung

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