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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 30 reviews

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Rating by feature

  • Battery Life

    Rating 5.0 out of 5 stars

  • Durability

    Rating 5.0 out of 5 stars

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    Rating 5.0 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-30 of 30 reviews
  • Rated 5 out of 5 stars

    Samsung Galax Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I have become a Samsung fan. This is the 3rd Galaxy Tablet I have owned. Transferring files and configuration from old tablet to new was very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tablet for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it Great picture. We used it while traveling and had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tablet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet. I love the galaxy series, and all their products. This does not disappoint

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big screen size and very fast. I upgraded from the 7+ and this blows it away. Watching movies on this is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is number 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Easy to use I love Samsung prod6

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Very fast, reliable, and easy to operate. Price was most reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer serivce

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was best serivice in Best buy. and we get a tablet in second day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Tablet is Awesome, Samsung is Not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet works perfect, is a great size, and I really like it. However, Samsung's customer support and customer service is lousy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hello

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was different on the item on the floor tham mu email recipien

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Review for Item that doesn't exist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was supposed to receive my Samsung S10 Fe plus tablet today but FedEx decided to deliver it to a different street with the same house number ... This put me in a complete spin cycle because Best buy customer service (customer service is the title of the department not what is delivered) ... Thinks they're guaranteed an order from me and can't deal with getting me the product that I was promised on this date until an investigation is processed between them and the third party carrier that they paid to deliver that went to the wrong address. Meanwhile I can buy the same device for the same price from Amazon and have at 8:00 a.m. tomorrow morning. After an hour and a half on the phone with absolutely nothing but either no response or misleading information which led me to believe I would receive a replacement in a few days which really was not true it was actually pending an investigation (I need no investigation this is their claim not my claim I did not pay the carrier I did not deliver to the wrong address I did not give a wrong address) ... Thousands and thousands of dollars spent at Best buy over the years to get absolutely zero customer service I'm not sure I will ever purchase at this establishment again

    No, I would not recommend this to a friend