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Customer Ratings & Reviews

Your price for this item is $789.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 706 reviews

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Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 706 reviews
  • Rated 5 out of 5 stars

    Great for art

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for drawing, and can still be used as a general tablet. Was going to get an apple product, went for this since it was cheaper. But this was less expensive and just better in general.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Former Loyal Customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet it's self is quite nice. It's very fast and I can run multiple apps side by side without lag. For someone like me that loves to multitask and always has tons of chrome tabs open this is perfect for me. The size makes it difficult to maneuver while I'm drawing on it, but I've started watching all my shows on it exclusively. I've given it 1 star solely due to Samsung's incredibly poor customer service and faulty payment processing on their official website. I've only had the tablet just over 3 months when I accidently cracked the screen. I went online to their website to start a repair order. I put in all my information, got to the payment portion and it said something was wrong with my card and it couldn't be processed. I changed cards and got the same message. Refreshed the page, logged in and logged out. I had the same issue. Then it occured to me to check my account to make sure I hadn't been charged, even though their site said they couldn't process the payment. And lo and behold, they charged my card for $471 dollars TWICE. $942. I called and explained what happened. They asked me for a ticket number that I never got because their website said it couldn't process the payment. After 2 and a half hours and 4 different representatives, I finally had a ticket number and repair set up. I sent it off the same day. I received an email last week on the 9th that my repair had been complete. I was confused because I was told I would have to pay again. And no one contacted me for payment. I called them and asked them if it had in fact been repaired. The man I spoke to said yes. It was marked complete on the 9th and not mailed back until 3 days later. And when it arrived was it fixed? NO The put a letter in box saying it could not be fixed. So I get back on the phone with both Samsung and their chosen repair place. After the first Samsung representative got tired of waiting for the tech place to answer our 3 way call they hung up. So once I had the repair shop on the line I had call again to get another Samsung representative on the line. Who told me that they had my tablet for 9 days and they have no record of anyone reaching out to me for payment. And it was returned unrepaired because I did not pay. Another ticket was set up and I again sent it off the same day. They marked it as received yesterday and though I was told i wouldn't be charged until the work was finished they have already charged my account. So hopefully it actually gets fixed. I have been using Samsung products for years. This is not the first issue I've had using their official website. Life happens and if this is the standard they have for customer repairs, I'd rather spend my money else where. I will never purchase another product from Samsung once my flip5 and this tablet die. And I will no longer recommend any product either. So many people stop and ask me about my phone and I always rave about it. Not a single kind word about this company or it's products will ever cross my lips again. A mulit-billion dollar company having a janky website and faulty payment processor is absolutely unacceptable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Huge tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greate tablet for note taking and media consumption. The screen is huge it is like a laptop screen size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the Android alternative to the iPad Pro, this is it and it's better in quite a few ways. Dex is an amazing way to use this like a laptop, and the correct placement of the camera is great for Zoom meetings. I enjoy drawing on this more than the iPad as well, but you do need CS and thankfully you get it for free for a while. Oh, and the display is amazing, I love watching everything on this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tablet! I use it for my travel business and its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like so much, baught one for husband.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen. Colors are awesome. Light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfectly for everything i need it to. Definitely worth the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Galaxy Tab S9 Ultra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been enjoying the tablet about a month and some now, seems to be operating normal so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is truely the best tablet out there, my husband absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 9 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tablet. Great sounding speakers, amazing screen. This tablet is huge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that you can use this pretty much just like a laptop! My work makes me leave my office a lot for meetings and work around the whole building. And I can easily access all of our apps take notes and Handel other thing I was not able to due to Apple restrictions makes this a must have for someone constantly moving in the work place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean, Crisp Fast, Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being last years model, it is much cheaper than the current one, but you are not giving up anything noticeable in casual use. If you are a heavy duty compute user, maybe will see a difference, but the typical used will not.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great awesome and nice super cool. And good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large 14.6 screen. I can play games for hours. Battery life is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S9 Tab Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box as promised. All items present and works like a dream. Very satisfied ! 5 million stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really enjoying it. My favorite purchase from black Friday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Tablet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for home use. Its a big tablet with a buttery smooth and vibrant screen. Packs a lot of power for demaning games and applications and very close specs to its newer s10 ultra version, for much less $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It is easier to maneuver than my laptop, take care of spreadsheets, and do some editing on images for some projects I have. While larger than what I'm used to for tablets, it's nice having the larger screen to see without squinting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet long battery life and awesome as a replacement laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Tab S9 Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The S9 Ultra tablet is very fast. Fantastic display and runs smooth.

    I would recommend this to a friend