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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 733 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.8 out of 5 stars

  • Durability

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers highly value the Galaxy Tab S9 Ultra for its overall performance, especially the functionality of Dex, and its amazing screen size. Many appreciate the all-day battery life and portability, making it ideal for travel. The tablet's design and comfortable weight are also well-received, along with its speed and comprehensive features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 733 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device..............................:)))

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 2 out of 5 stars

    Evaluation of the TAB S9+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is less than xpected because the keyboard for searching for anthing is difficult to bring to the screen, and does NOT place in center of the screen. The power button is difficult to operate after Cover was applied. Screen Protector was VERY difficult to apply well. Air impossible to elimiate unless you are an expert. However I like the screren size.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Fran, thank you for sharing your thoughts with us about the Samsung Galaxy Tab S9 Ultra. We would be more than happy to help you with the settings of your device. In the settings app you can adjust the location, color, and size of the keyboard. You can also enable touch sensitivity, especially as you've mentioned using a screen protector this setting is very helpful. The air bubbles you mentioned with the screen protector will continue to become less and less noticeable as you continue to use the device as well. We appreciate you being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool to play on can do so many things. Love the size and display

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samething as the 8 plus ultra just 400 dollars more

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Illuminate, thank you for your feedback on your Samsung Galaxy Tab S9 Ultra. The Galaxy Tab S9 Ultra has been upgraded with the enhanced Snapdragon 8 Gen 2 processor. If you would like to explore all of the specs online of the two tablets to help make the most informed choice about the best device to suit your needs and wants that would be great, and feel free to reach out to us with any questions. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product although I do wish that it was SIM card compatible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tablet. To be able to do split screen is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tablet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great device just not worth the price !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much ,I higly recommend it if your looking for a good quality tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okay seems to have issues with a few apps that work on my samsung phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Galaxy tab s9 ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a very good tablet i would recomend to any one looking for one

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Preobably a great tablet vut...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice looking tablet but has no cellular option for a connection with sum card.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there Panama303, thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy Tab S9 Ultra. We value your feedback as it allows us the opportunity to improve the functionality and design of our product line. The advertised Galaxy Tab S9 Ultra is a Wi-Fi/Bluetooth version that lacks the cellular connectivity needed in order to be added to a wireless carrier's network. This device is fully functional while in the presence of a steady Wi-Fi signal. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to reach out to Support at your leisure. Thank you for being a steadfast Samsung customer. - Debra Samsung

  • Rated 3 out of 5 stars

    Awkward size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    14.6" makes it awkward to work with. I like the functionality but the size is off-putting. O regret getting this size.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Aloha CarleenD, thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab A9 Ultra. We value your feedback as we are committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Please feel free to reach out to Support if you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance. Thank you for being a staunch Samsung customer. - Debra Samsung

  • Rated 2 out of 5 stars

    Samsung tablet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was OK. Took it back for an ipad. I couldn't figure it out.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day Ellen, thanks for reaching out to share your thoughts with us about your recent purchase of the Samsung Galaxy Tab S9 Ultra. We value your feedback as we improve our product line. We understand that transitioning to new devices can often feel a bit overwhelming. Have no worry, we have a wealth of resources available to help our customers make the transition as seamless as possible. We offer device manuals, software updates, interactive simulators, and video tutorials online that are available for your review. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Support at your earliest convenience. Thanks for being a staunch Samsung customer. - Debra Samsung

  • Rated 1 out of 5 stars

    "Good" Tablet marked as "Exellent" in Athens Ga.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tablet is awesome, I just decided I wanted the s9 Plus instead. I'm giving it a 1 star though because the Tab s9 Ultra at the Athens Ga store that is marked as "Exellent" is not in "Exellent" condition and I know that for a fact because I'm the one who returned it, and it was already an opened box "Good" condition when bought it. I bought it from the Gwinnette store as an opened box "Good" condition. Now, Athens store reposted it as "Exellent". I doesn't have the original packaging, it doesn't have the charging cablet, it doesn't have the sim card opener, and it has smudgy fingerprings all over the screen. Therefore, by Best Buy's on description as "Exellent", it doesn't qualify for that. Also, when I got it from the other store, it had been sitting in the back for who knows how long with a completely dead battery, which greatly effects battery life. Athens knows it was already an opened box "Good" too, because the label marking it as so is still on the bubble wrab bag they gave it to me in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability, Screen size
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Somehow feels like a steal after 6 months. IDK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be fair, my biggest complaint is that I have the wifi only version, and I wish I could use it in more places (I would use it for navigation in the vehicle!). Around the house, and at any place that offers a hot spot, I enjoy the exceptional clarity and the incredibly large display. The price was a bit of a concern at the beginning because you can get a whole laptop for the same amount. However, over the past 6 months that I have had it I will say that I almost never let it leave my side. Oddly, the fact that it is more compact than a laptop allows me to quickly snag it up and take it places I might have decided not to take a cumbersome laptop. Plus, I have a Samsung phone, so it synchs to it while I am home. Then I can just leave the phone on the charger and take the tablet with me around the house. Super handy. And no tablet has the screen to compete with this one. I was skeptical at first, but it has proven over time to feel like possibly one of the best purchases I have made.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad best buy services, we received the open box tablet and we were unable to started it. It looks like that previous owner established and account and it was unable to be removed. Store manager was very rude and unable to contact other store to verify if the other one close to the store (45 minutes away) was functioning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet was too big and bulky. Maybe to use it as a laptop with a keyboard would make it better.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there AjetZ, we appreciate you sharing your thoughts with us about your Samsung Galaxy Tab S9 Ultra. Here at Samsung our goal is to provide a range of products that appeal and meet the needs of a wide range of our customers. We do offer this line of devices in different sizes for the display whether you prefer a smaller screen or larger. Without knowing how long you've owned this device and if you are still within the return window, you can still have the amazing features of this tablet in a smaller display size. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good product but expensive.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but too long if it’s large like ipad pro that will be great.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there KodzoG, thank you for your feedback on your Samsung Galaxy Tab S9 Ultra. We are happy to hear you are enjoying the overall features and functionality of your device. We understand our customers have their preferences with the size and shape of the device and we do offer three size variations of the Galaxy Tab S9 Series to help them choose the best option for their needs and wants. We hope you are enjoying the usage of the S Pen and all of the features, and will reach out to us if you have any questions about your new device. Thank you for being a Samsung customer. -Elizabeth Samsung

  • Rated 3 out of 5 stars

    Review.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally I am more of a apple person so it wasn’t for me but it was very nice and clear.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service by best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the product with store mode and demo mode on. No one helped after to get the passcode to disable the store mode, it’s a shame and didn’t know the whole team including geek squad agents, customer care agents and the store at mountain avenue duarte were so unprofessional . Completely dissatisfied and disappointed. Each one keeps passing the issue to another

    No, I would not recommend this to a friend