Customer Ratings & Reviews

Purchsed a best buybopen box excellent 128gb s9 ultra. Less than 2 months device screen will not turn on. Highly Disappointed!

Customer service is horrible, just dont buy from bestbuy, they took away reward program unless you open a credit card and salesman lied to me about that so i get nothing for my large purchase...if i would have know i would not have purchased at bestbuy and now i will never shop at bestbuy again !!

It’s about time there was more competition in the tablet space. This Samsung tablet is amazing the design the screen and the performance is great and is a welcome change from the other major company making tablets. Thee design of this tablet is amazing how thin and light it is while also feeling and looking extremely premium. The fact you get the stylus in the box is awesome. The OLED screen is gorgeous and the aspect ratio makes sure most of the screen is filled when you are watching media. Some of the issues with the tablet really hold it back from competing on a grander scale with the competition and that is the OS android really needs to get it together when it comes to tablets, I have had apps crash or just randomly open up on their own or not scale properly. You have this beautiful OLED screen with HDR but google own service for watching movies does not do HDR and several apps don’t do either like Disney plus. Which is a big shame because the screen looks great when watching a movie in hdr. There is no charger in the box it does have a cable but no brick, no the end of the works but for such a high end product having a charger would be nice. It does have expandable memory which is very convenient and helps out if you have a lot of movies or work to save. Overall I really like this tablet and it’s by far the best Android tablet ever. I hope Samsung and Google continue to improve the software for tablets because it’s the one thing holding them back to really compete in this space.

Too big for everyday use. Pen is not working within first month of puchase.

Preface: The Samsung Galaxy Tab S9 Ultra is not only one of the best tablest that I have ever used but it is also the first and ONLY tablet that I have used capable of replacing a laptop. The packaging of the Galaxy Tab is a typical premium hard stock. Included in the box besides the literature, is the tablet, S-Pen and charging cable. Unfortunately, the charging brick is not included in the box. I ordered a 45W Samsung brick that also includes a larger charging cord. It took me about an hour and a half to charge the tablet from 0 to 100%. It offers quick charge with a 45W charger which is an amazing feature to have for a tablet, especially when traveling. The Screen: The tablet has an AMOLED screen that is just strikingly beautiful. The colors are extremely vivid and the display is very bright. It is just remarkable and easily the most beautiful display that I have seen on a tablet. Watching content on this screen is a delight. The Speakers: The tablet has very good speakers. They are nice and loud but they are far superior when you enable Dolby Atmos. The Dolby Atmos gets extremely loud and sound far superior when enabled. When watching content or listening to music the sound is just fantastic. The Tablet Experience: Currently the tablet is running Android 13 One UI 5.1.1. Despite the size of the laptop being 14.6" it is quite nice to use as a tablet. The big screen really offers a lot of advantages when used as a tablet. Watching content is amazing, workflow (more on that below), note taking, multi-tasking (more below), reading, etc is just a joy. Holding the laptop with two hands is quite cumbersumb but it has not annoyed me. I also have this tablet in a Samsung Book Cover Keyboard Case and when detaching the keyboard, I stand it up at a pleasureable viewing angle either on my lap or on a table and it really is nice. Although android has its limitations (not every app is fully optimized), it is still a remarkable do everything tablet. The S-Pen: The S-Pen is extremely comfortable and well proportioned. The pen writes really well and does not feel like you are writing on glass (which is far superior to the competitor). I have enjoyed taking notes and multi tasking reading documents and taking notes on them. The Laptop Replacement: I have tried many tablets, especially the premium competitor tablet, and I have never had a true laptop experience like this one. Samsung DeX might be the greatest work flow UI that I have ever experienced. While using the keyboard and putting the tablet in DeX, I am able to multi task with a desktop viewing experience as well as having multiple tabs open. I have been using this tablet for almost two weeks now as a work laptop replacement and it works expectionally well. I can also use a remote desktop app to remotely access a desktop computer and it works flawlessly. The fact that I can connect the keyboard or remove it and flawlessly go between tablet mode and DeX is such a breeze and a wonderful experience. I also would like to just add that the Samsung Book Cover Keyboard is a fantastic product. The Keyboard itself cost almost $400 after tax and while it is very expensive it really is a wonderful product. The case and kickstand that goes on the tablet is an extremely sturdy magnet that needs a lot of force to remove it. The S-Pen is very cleverly kept safe behind a fold in the case. The Keyboard itself is extremely well made and a breeze to type on. The trackpad is also very nice to use and also included is a full function keybar and easy access to finder and DeX. Also, I am currently writing this review with the tablet on my lap. While most have said lapability with the keyboard case is a challenge, I have had the oppositie. It is secure on my lap and extremely comfortable to write on. Overall, this is an incredible product. It is a true laptop replacement for me and it is one of the best products that I have ever used. This is going to be my main use product for work and pleasure for the forseable future and I wouldn't change a thing about it.

I have an older samsung galaxy tab S6 that I was looking to replace when the newest versions from samsung were announced. I jumped at the chance to get the galaxy tab S9 ultra! I was very excited when it was delivered. This tablet arrives in a long, basically flat box with very minimal contents. The only things inside were the tablet, the s-pen and an usb-c charging cord. Like I said, very minimalistic from a packaging perspective. Once opened, there is nothing minimalistic about the S9 ultra. This thing is huge, with a screen well over 14”. On the tablet, there is a power button and volume buttons. The front of the device has a camera that is placed in the optimal spot for use in landscape mode. The back has a magnetic spot to charge your s-pen and a dual camera/flash. There are also four speakers, two on each side if you are holding the tablet in landscape. Start up was fairly simple but I did run into a issue. As I was trying to move my data/apps from the older s6 to this beast, using smart switch was giving me problems. For whatever reason, the s9 just would not connect to the s6 wirelessly. I had to use the usb-c cord to move the data. Once I connected with the wire, it worked as expected. Once I added on the slim book cover keyboard, this feels a lot and looks like a laptop. The screen is almost too big to use as a “tablet" but feels amazing as a “laptop". Actually as I'm writing this review on the S9 ultra, I'm auto questing in a mobile game I play. The multitasking in DeX mode works very well. I'm pleasantly surprised! This is the first time I've experienced true multitasking in a non surface tablet. I’ve been able to play games, browse websites, stream thru netflix/hulu/disney+, and use productivity apps. My 5 year old daughter wants this to be her tablet because “ABC mouse looks so good and sound better than on her tablet". Each task I've tried worked really well, looked great on the massive tablet screen, and also didn’t kill the battery right away. The samsung galaxy tab S9 ultra is an amazing device. It can do basically anything you'd want a full PC to do in a tablet form factor. It has high end specs with its superfast new processor, a beautiful large screen, a battery that has plenty of juice, and is compatible with the most advanced wifi standard. While I wouldn’t recommend buying this with the intention of using exclusively in a tablet/portrait mode, as its just too big for that, I definitely fully recommend the s9 ultra for any & all of your entertainment/computing needed. Samsung hit a homerun with this entry in the galaxy tab family.

It’s not really the product’s fault, I didn’t realize that it’s only Wi-Fi capable

This review is for the Tab S9 ULTRA. I would like to preface this review by stating that I have an S22 Ultra smarthphone by Samsung, along with an older Samsung tablet. One area I was looking forward to was connectivity between this tablet and all my other gadgets. I was not let down. I like the advancements Samsung has made in the UI and shortcuts in the software. For example, creating multiple windows is now easier than ever, no doubt helps with the huge 14.6 screen this tablet has. Drag and drop makes multitasking easier than ever. I went and got some accessories as well, mainly a USB-C hub to connect the tab S9 Ultra to an external screen, which ended up being an extra monitor I have laying around & also to my 43" TV. As soon as an HDMI cable is detected or something for the keyboard, automatically goes into DEX mode, which mimicks a desktop type display through Android. What is cool, is that I can have a movie going on the TV, and a browser open on the Tablet to write this review. The overall point is that Samsung has made it easier than ever to just use this tablet how you want. One point I really wanted to hit on was that this is the first tablet I've had that is just as fast as my phone. Actually, the Tab S9 has an updated version of the CPU that is in my Samsung phone. This means that the Tab s9 flies through everything I have thrown at it without a hitch. I wont lie, in the past, I would always find a limit until the phone or tablet would get backed up and slow down. With this tablet? No slowdown. The battery may drain faster sure, but is always blazing fast. Also, the S-pen in this version is better than ever. Holding in hand feels more like an actual pen. Laptop replacement? Definitely! Desktop replacement? Possible. Not perfect and if into gaming then no, but for average use, the Tab S9 can do everything with 3 apps open with one floating. The only downside? 2 areas: yes, very expensive at $1,200. The other is that some apps, still do not conform to tablet dimensions. Not a huge downer, more of a visual annoyance in an other wise beautiful landscape this screen provides. I highly recommend this tablet, aside from the price. Personally I will get years of use out of this, like I would a laptop or small desktop PC.

The confused people at BestBuy in Fort Collins Colorado, they forgot to delete the previous customer information on a open-box item. They don't even know the difference between a male a female in that place.

Monitor doesn't work after an update, took HOURS to get help desk to communicate. Doesn't make it worth the value.

No thanks. Too thin, didn't stay connected and runs slow asf out the box

I love the Galaxy Tab S9 Ultra, I just find it a very minor upgrade coming from the Tab S8 Ultra. I find that the S9 Ultra to be nearly identical to my Tab S8 Ultra, only noticable differences I have found are the additional microphone on the top of the tablet, as well as the redesigned camera layout on the back. Other than those two minor changes nothing else jumps out. My Extra screen protectors from my Tab S8 Ultra fit the S9 Ultra perfectly, the front camera align perfectly with the previous gen screen protectors. The only reason the Tab S8 Ultra case doesn't fit is the larger camera lenses on back. The screen is nice and vibrant just like the screen on the Tab S8 Ultra, the 4 side speakers sound identical as well. I would say if you own a Tab S7 or previous generation go for it. If you have a Tab S8, I would recommend waiting for the Tab S10 to be released 1st. I find that the Tab S9 series to be a much better tablet option for me than a iPad, I've owned iPads and iPad minis, and always gave the iPads to my kids. They never impressed me enough to use them aas a daily driver. The Tab S9 Ultra does everything well from gaming, to multitasking, to photo editing.... It's like a handheld laptop, it's just plain massive, and gets heavy after a while. I would be sure to get a case with a kickstand. I do like that Samsung still offers a micro SD card slot for they're tablets, since they have removed the option for they're phones.. All in all, I highly recommend this Galaxy Tab S9 Ultra. It is definitely a beast of a tablet, just like it's price tag.

Even though it was a great tablet I took a chance on returning my M4 iPad Pro 11 inch for this because I wanted a bigger screen without paying $1200, (got this on sale). I really love it! The display is even better. The sound is better. It does not feel as heavy as an iPad Air 13 inch which I started out with originally. I think I have found the sweet spot.(not too heavy, huge beautiful OLED screen) Don’t hesitate just get it. You will love it unless you just want a tiny one that you can throw in a purse. I don’t use it with the keyboard very often but it’s nice that I can if I want to use it for work. I just have a separate Bluetooth keyboard that works great. I love that this came with the S pen which I actually prefer over Apple Pencil. I have an iPhone so that works to communicate with my friends and family over FaceTime, but this is strictly for my Enjoyment in the evening. It is my TV.

Excellent tablet with very large screen which automatically installs the latest Android version and allows for optional copying of apps on one's Android smartphone. The tablet screen allows for easy note taking using the S-pen with an option of a variety of note taking apps.

The s9 ultra is very good, I bought it for the university and it is very good for taking notes, doing university homework on the pages I use, it is not slow, it does not jam, the screen is very good, the S pen works very well

Awesome screen, super big size, and excellent looks,speakers are amazing.

Great size, super fast, runs with engineering and architecture apps

I love my Samsung Galaxy S9 Ultra tablet! The color is amazing, the clarity is crystal sharp, and the 14.6 inch size is perfect for watching a show or movie while on the treadmill.

I bought this item for my grandson whose is on college now and he said he absolutely loves it it had made it so easy to keep track of homework

Can only stream in 1080p on all major streaming sites. Very disappointing after spending all that money and having such a gorgeous screen you only get to use about half of the pixels... other then that its amazing. Fast and beautiful