Customer Ratings & Reviews

I am enjoying my tablet! Love the 14.6 inch screen. The pen is a great tool to write with.

Buyer Beware, Open Box - Best Buy and Samsung/Servify Scam. Personal information leaked. I purchased a Samsung Tablet S9 Ultra from Best Buy on Jan 21. On May 15, Servify sent me a message on the tablet reading” Samsung has disabled this device due it to being stolen.” Not knowing Servify is Samsung care plus company, I notified Samsung Technical Support via a different number than on the tablet because I thought I had been hacked. This is when I found out that it was in fact Samsung who had disabled the device. Samsung Support advised I needed to go to Best Buy and verify my purchase. I drove to Best Buy with my Electronic receipt, Tracking number from order and credit card statement. The Best Buy Manager in customer service spoke with Samsung and hung up the phone and advised it was not their problem. They sold me a perfectly good device and told me that I can try a Samsung authorized repair center (U Broke I Fix) or I can purchase a new device and that I could not return the current device due to it being locked and it being past the time frame of the return policy. Not willing to give up and spend another 1000.00 dollars I headed to U Broke I Fix who was unable to help and advised if Samsung disabled the device than it is pretty much a paper weight. After 5 hours and a dozen phone calls giving out my phone number, email, and actual address and never being allowed to speak with a supervisor, I finally reached a claims dept. This person texted me on my phone while I was speaking on the phone with her requesting pictures of receipt, box, tablet, tracking order and when it was picked up at the store, as well as a modified credit card statement of the purchase. She verified that she received all the information, and it was legible on the images received. I asked if she could reactivate the device and she advised no that it was stolen. After many more phone calls and 2 days later, device still not reactivated. Filed a report with the local Sheriff's Office and placed a fraudulent claim with my credit card company. Still with no resolution or communication. I now am suddenly receiving fraudulent unrelated emails about charges on false accounts, including about a PC protection plan I did not purchase. So not am I only out money but my personal information is compromised. Next stop BBB and Consumer Affairs. I will never utilize Best Buy or purchase another Samsung product. I guess it’s time to try Apple.

Absolute best way to enjoy movies. YouTube is hit or miss but mostly due to their compression of videos.

This product delivers all it promises in a functional package. Its speed in processing is appreciated for us with busy lives. Not waiting and moving between applications makes working a breeze. Screen clarity exceptional. The larger size allows one to open multiple windows with ease. It does take a little time to get use to the larger size of this tablet, but not too long. Ordering and delivery through Best Buy was easy and dependable. Worth the price. A winner.

I like it I would suggest getting it though if you want a large tablet with a longer length with a good amount of width.

Great buy!! I bought this for husband and he absolutely loves it. He actually stop using his brand new lenovo laptop.

Galaxy Tab Ultra is a very nice Tablet, battery life is also very good

It is the best purchase in terms of tsbla that I have bought, I love it

Fantastic tablet! It was either this model number or the top of the line iPad. I'm so glad I chose this one.

Love the samsung series of tablets they have great specs, beautiful displays and are built to last. One tablet just died after about 8 years... cant complain about that now i have the s8+ and of course my s9 ultra... no complaints but love setting up new tablets and researching new apps etc to use to get the most out of my new device still in my set up phase but love it.

This tablet ai the beat tablet of 2023. The colors, the size of the screen and the sound cannot be matched

Replace my laptop with this s9 ultra tablet,game changer for me. Display is awesome and it's quick.

Is the best tab that I bay. I used for school and is super good because I can read my notes and do a lot of things.

EXCELLENT PERFORMANCE AND QUALITY RECIVED ON SCHEDLUE FROM BEST BUY VERY PLEASED WITH SERVICE

great device with great and advanced features that assist with daily work. it is easy to carry move around

This is the best tablet I have ever owned. I definitely would recommend it to someone who's always on the go. It is fast and very light weight for travel.

Amazing is all i can say.Dont cheat yourself on anything smaller than this tablet.

I love this tablet, it is big. But its perfect for everything i need it for

Great tablet, crisp images! Very responsive feel and battery life is good

Picture is amazing. Very large. Laptop like. Responsive. Zero issues. Love it.