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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 8,219 reviews
  • Rated 3 out of 5 stars

    There is no camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen not always going on when I swift the hand... to change the music volume at watch I have to leave the app then open again, then I can see how volume buttons

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Joseph, we apologize that this experience has been less than ideal. We appreciate your feedback. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003202/) to help troubleshoot waking-up gestures. If you're still having issues, please give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Samsung watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a few minor irritating issues. Doesn't always alert when a notification comes in and the screen was bouncing around the other day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's cute, I wish I could do more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok, I can't talk with the watch, it only works if connected with a phone service line. The watch face are boring and not cute. But it's an ok watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Poor battery backup, just a show piece!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good but the battery is very poor. I hardly used it and would like to return it but return window closed. Worst purchase and waste of money!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Arun, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    We'll see how long it lasts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung watch. Bought the first in December, and it died. Loved how it works, but we'll see how long the replacement lasts.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My connection has not been the greatest. Every Samsung phone that i have had in the past was great the s10plus not so much

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to navigate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is difficult to find the screen you need and to move from one face to the other. The first watch I had they no longer had. Cannot change the watch face.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bkay, thank you for bringing this to our attention! Here is a link (https://www.samsung.com/us/support/answer/ANS00080308/) to an article that will help you download and customize watch faces. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Galaxy watch 6 months later

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not working correctly after 6 months and won't hold a charge. Loved it for the first 4 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only complaint is the messages

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My rating is only because I don't like that I can't delete message from my watch and keep them on my phone. I just wish I realized this before I deleted them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay watch for fitness.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch did not feel to great on my wrist especially when I worked out. The screen size was way too small so it was hard to navigate throughout the settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Features arent clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Confusing features. Reading online I was under the impression that the watch has call features. It does not, text only.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, VioH. Your feedback helps us to understand where we can take steps to improve our product. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Functioned great! Then it stopped working.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Function is great, replacing my FitBit. Currently both of my Galaxy Watch Actives have stopped working, yet fully charged. Working on replacement now.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Chuck, we apologize that this has been a less than ideal experience. We would be happy to assist you with this. Please reach out to us by calling 1-800-SAMSUNG. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s smaller than the newer versions! I ordered a open box and per the details it was suppose to be in GREAT condition but it was awful!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch but do not buy if you have an iPhone. You are unable to use all the features since the specific app for the watch isn’t in the iTunes Store.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Galaxy watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice watch. But it didn’t have everything I wanted & needed. I would still recommend it to a friend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Watch dial not big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the feel of it although product was good. I guess I liked bigger dial ones so I changed it for galaxy watch.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there, DeeJay. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Low battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery didn't last long, one day at the most. Went back to a fitbit

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fitness tracking
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Samsung Galaxy Smartwatch Will Keep You Motivated

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I am really enjoying this Samsung Galaxy watch. It has helped me with motivation to get moving, either at the gym or just simply walking. It is a great compliment, with all the information it gives you, for exercise. Here are my Pros and Cons. Pros • Works with a Smart Phone app to give custom information on your health with 40 different kinds of measurements. • Some of the information you receive from the watch and smart phone app is: Steps, Heart Rate, Sleep analysis, Calories burned and oh so much more. When you get the watch you can choose which features you would like to display. In the app you can select on/off activites, so it is really easy to customize what you want out of your workouts. • It has two bands for the right fit for your size wrist. I had to choose the longer one and it feels comfortable. • The Samsung Galaxy watch is incredible lightweight and sturdy. When you put it on your wrist you hardly know its there. • You can choose between Android and iOS smart phones. I chose Android and had no trouble working the Samsung Galaxy watch. • The watch is definitely sweatproof and waterproof as well. • One of the coolest things is that you can choose your watch face. There are a lot of choices you can pick from to display on the watch face. Some are built in as part of the smart app (free), others you can download for free on your smart phone (easy to follow steps). • The Galaxy smart watch can accept your texts and you can choose to read them on your phone or as you regularly view them on your phone. It is a convenient part of the watch features. • The watch tells you that a phone call is coming in. I had to answer it on my smart phone. In the list of things to use carefully check what would be best for you. There should be a setting to answer the call on your Galaxy smart watch. • The screen is sharp looking and vibrant with color and a 360 x 360 resolution. If you have average 20/20 vision you should be able to see all that the watch displays on its face. I have to use reading glasses on some of the settings, but for the most part I can read the face without any issue. • Charger is a wireless circular magnetic pad that charges the watch fast. • Bluetooth is another great feature that the Samsung Galaxy has as well. Cons • The watch face feels as if it could be scratched. It is kind of feels soft and if you were to bump it into anything hard, it might leave a mark. I admit that I baby it some, but I have had no trouble. • The Samsung Galaxy watch battery life is supposed to be 90 hours. My watch falls well short of that. I get a little over 35 hours then I need a charge. I have to plan around sleep so my watch has enough power to see me through the night. • I think that changing the watch face often probably wears down the battery. They are easy to change and come in such variety of colors that the watch faces that the battery cannot take all those different faces. • You really need the app to get the full effect of the of the Samsung Galaxy watch features. The app gives you all the information you need. So if you don’t use the app you will really be missing the key part of activities information. All in all, the Samsung Galaxy watch is a great companion to your workout and motivation. It is also a great looking watch for exercise with 40 activities, and ready for a night out by changing the face. This versatile Samsung Galaxy watch is really worth getting if you are interested in exercise information that is easy accessible.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fitbit replacement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my wife to replace the dreaded fitbit that went out twice. This outlasted the fitbit and she loves it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan, way too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch is way too small. Without the rotating bezel like the Galaxy Watch and S3, it is frustrating to navigate. Blood pressure measurement isn't up and running yet, which I already knew, but it feels like an overall downgrade from my Gear S3 Frontier. Upside is that it is nice looking and the screen is great. It is a great price for the build quality. If you have tiny wrists and fingers this is just what you need. But for anyone else, it is ridiculous.

    No, I would not recommend this to a friend