Customer Ratings & Reviews
- Model:
- SM-R500NZKAXAR
- SKU:
- 6325856
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.
This summary was generated by AI based on customer reviews.
Too girly , no speaker n no aftermarket protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to find a protector even from Samsung and too small for a regular man wrist.
No, I would not recommend this to a friendDecent watch
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good decent watch just not my type and had to be returned a.s.s.p
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rok252, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
- Cons mentioned:Battery life
Highly Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not track steps, stairs or activity well. Watch battery life seems to have gone to almost nothing already. It looks nice and pairs with my phone better but I wish at this point I would have stayed with fitbit.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, AmyG. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you can get a iPhone just go with a Apple Watch
No, I would not recommend this to a friendBroke within a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year & this watch does not work at all. It started with striated lines & random vibrating & now it will not power on. Luckily, I think, I have insurance on it & have an appt with the geek squad. Hopefully, they'll be able to fix or correct with no additional charge to me.
No, I would not recommend this to a friendBad watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Night the watch to track my running. On the first drop it cracked the screen
No, I would not recommend this to a friendBetter off with the Active 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay. I would recommend the Active 2. Wsh the screen was larger.
I would recommend this to a friendBrand response from Samsung
Posted .Hello AMarie, thank you for sharing your valuable feedback! ^Elizabeth
Upgraded
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I exchanged it for an activity 2..Best move I made.
I would recommend this to a friendOK
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have it reset once already. If it happens again taking it back.
No, I would not recommend this to a friendNot nice for beginners
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you want basic but your smart watch should be comparable to your type of phone so you can get the best out of the features & benefits this also limits having to use the phone &watch side by side or Bluetooth. I suggest the Active 2 instead because it has a A Mic & speaker
No, I would not recommend this to a friendAmazing
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good watch tracks steps and heart rates overall amazing!
I would recommend this to a friendBrand response from Samsung
Posted .Hello Cloud, thank you for taking the time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Elizabeth
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice but you can’t answer calls on it! Traded it for the active 2
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Storemangel66, we appreciate the feedback! Thank you for continuing to choose Samsung. ^Elizabeth
Wonderful product the only thing is you cant talk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You cant talk on the watch it days refer to phone other than that I like it
No, I would not recommend this to a friendJunk product- watch stopped working after 30 days
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought watch as a gift. Was used for approximately 30 days before it started acting up. Was taken into Best Buy, was told they couldn’t help us because it was 1 day after 30 day in store purchase. Samsung was also no help. The watch was not misused and literally the screen just went black. Ultimately I believe the watch is junk and not worth the money spent, Best Buy and Samsung should stand by the products they sold.
No, I would not recommend this to a friendKids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This looks good for kids not used yet but I like Samsung products
I would recommend this to a friendHave not figured it out, still trying to figure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still working on figuring it out . It's quite complicated.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Benny, thanks for the feedback! We would be more than happy to offer some helpful tips and tricks! Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
It is not compatible with a moto g7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it would've been OK but not compatible w moto g7 phone.
I would recommend this to a friendGood watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good watch with great features. A little smaller than j would have liked.
I would recommend this to a friendNot for iPhone users
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not compatible with an iPhone. I like the shape and appearance.
I would recommend this to a friendbeautiful watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rated a 2 until I see how it performs. This is the 2nd one. 1st one did not vibrate with notifications. Had only about 3 weeks and had to take in 3 times to get help. Each time 30 to minutes with Samsung rep Would work for a very short period and then stop hoping.again. Here's Will follow up later
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Frustrated, you are valued member of the Samsung family and your experience matters to us! If you need any assistance please give us a call at 1-800-SAMSUNG. We are here to help! ^Elizabeth