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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 395 Showing 7,881-7,900 of 8,219 reviews
  • Rated 3 out of 5 stars

    Mot what I was looking for.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to wait for new New Samsung watch 2. Really need the phone app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucked was slow and not better then wear os facts.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Calorie count not accurate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The calorie count is not as accurate as the Apple Watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wideband was a pain to fasten. The watch face was to small for me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    too small for men

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this smart watch comes off feeling way too small on the wrist

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bones876, we appreciate you taking the time to leave this review. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    NOT WATER RESISTANT!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about this watch until I was in the spa, holding my hand out of the water. It got splashed on, but was never submerged. Stopped working afterwards. I sent it to Samsung and they refused to pay for repair because of water damage. Do not use in water, even with the specifications they say it can be used as "water resistant." I will never buy Samsung again because their customer service was horrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Interesting watch, not fully complete but multitask for an accessory

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch in June and had to send it to Samsung for repair in August. I was informed it was going to cost me $140 to repair. It should have been covered under warranty but they said the warranty doesn't cover the motherboard or touch screen. Not sure what the warranty is for. Needless to say, they are sending my watch back to me unrepaired. Guess I am on the hunt for another smartwatch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TechAddict, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Good watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the type of what I was looking for..............

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I thought! Fibit is much easier.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Could not be more disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is so disappointing. It does NOT correctly track calories burned. I take a 55 minute high intensity Fusion class and it shows calories burned at 220. Other people in the same class average between 375 and 475. If I accidentally touch the face of the watch during a workout, it stops recording the workout. I have to restart the workout on the watch. The auto detect workout feature only works sometimes. I really researched these watches and compared them to Fitbit versa. This was not an impulse purchase. I really believed that this was my best option. I was so wrong.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JAYHAWKGUTH, we regret to hear of your experience with this watch. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003163/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    I returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of cool features but it wouldn't connect to my phone no matter what I tried. I wished there were more basic apps available on it so I could have at least been able to have my email connected without having my phone connected. I ended up returning it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like the fit bit better

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit but was easier to use. I wouldn't buy this again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was whatever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t really like the design. Ended up returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what i thought

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what i thought. Does not save text messages. I returned it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not so great smart watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is not bad but it lacks features and the screen is very small

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bring back the bezel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for running mostly. When I try to pause or stop the app (Strava), the screen is rendered useless with my sweaty fingers. It would have been better to have the bezel to control the watch in this situation (or allow apps to reassign the side buttons for certain actions.).

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love my watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product its average but I love it. I would recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great watch compared to the competition out there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Easy to setup and use. Recommend.....

    I would recommend this to a friend