Customer Ratings & Reviews
- Model:
- SM-R500NZKAXAR
- SKU:
- 6325856
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.
This summary was generated by AI based on customer reviews.
Doesn't connect to wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I got this watch was so I could get my messages while at work when my phone is not with me. I finally got it to connect for a couple weeks and it worked great. Now it will not connect at work. And at home it doesn't connect automatically, because it still says its trying to connect to my work wifi.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Teresa, we apologize for any inconveniences this experience may have caused! Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003084/) to an article that will help you troubleshoot the Wi-Fi connection issue. ^Elizabeth
Very disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 4/24/20, by 9/17/20 back cover gasket wore off exposing inside of watch. Purchased this because I thought it would be better than Fitbit smart watch that I loved but stopped working after a year. Wish I just purchased another Fitbit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Samanske, we regret to hear of your experience with this watch. We would love the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
I loved how fast it was ready to pick up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one for my mom and one for me but my charger is not good. I use my mom's.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rose1, we apologize for any inconveniences this experience may have caused! We would love to have the opportunity to look into this matter further for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
great for beginners but I need more
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I told the sales representative I looking for a watch that you can check emails,text,and talk on it. She explains this was the watch. When I got home it couldn't do all three. I realized she didn't care what people asked for so I returned the watch went to another store and got what I wanted and was very satisfied.
No, I would not recommend this to a friendno blood pressure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t have a blood pressure monitor. False specs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Jason, we know how frustrating it can be when expectations don't quite meet. You are a valued customer and your experience matters to us. Thank you for your feedback. ^Elizabeth
Cute style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The calorie count is off, I also decided I'm not a watch person, but the style is cute!!
No, I would not recommend this to a friendSamsung watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed my Samsung watch didn't come with charger
I would recommend this to a friendnot for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you cant make phone calls and talk through this, you need the active 2
No, I would not recommend this to a friendDisappointed gift gone wrong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this watch for my husband's birthday and he was so happy with it . 5 days after receiving it stop working, wouldn't come on. So I returned it. After one week, sleep feature on the watch will not work. So I just got a refund
No, I would not recommend this to a friendStick with Apple
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very unhappy with the samsung watch and products. I'm sorry i left apple
No, I would not recommend this to a friendGood watch but with proble.s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking but tracking is not consistent for steps and stairs if it tracks at all.
No, I would not recommend this to a friendNo sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have not been able to get it to sync with my Galaxy s10e... Worthless
No, I would not recommend this to a friendDoes not perform blood pressure test
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product because it was supposed to do BP testing. It doesn't.
No, I would not recommend this to a friendLaggy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple Watch is more fluid than this junk. Choppy interface
No, I would not recommend this to a friendKeep searching
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product stopped working 17 days after I received it, BUT Best Buy's return policy is 15 days (ridiculous) so I could not return or exchange it. Now I am trying to deal w/Samsung which turned out to be a complete hassle
No, I would not recommend this to a friendNo speaker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it because I couldn't talk on it and I bought the active 2.
No, I would not recommend this to a friendStopped working after 8 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch stopped working. It just went black and wouldn't restart even after charging. It was not at all intuitive what the various symbols represent, so it was hard to fully use it. Now I know why there were about 8 open boxes in the store. I can't recommend this product at all.
No, I would not recommend this to a friendGreat watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch always wanted it and got it thanks to Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Toosmooth1988, that's great to hear! Thank you for choosing Samsung! ^Elizabeth
Exchanged
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned due to uncontrollable front size. Upgraded to the Active 2.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Dennis, thank you for sharing your experience! We value you as a loyal Samsung customer. ^Elizabeth
DON’T WASTE YOUR MONEY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch was beautiful and I had to have it. The worst experience ever! So totally not user friendly. Sucks the life out of the battery in a day. Totally one of the biggest disappointments I have had in a long time. If I could give it minus stars I would.
No, I would not recommend this to a friend