Customer Ratings & Reviews
- Model:
- SM-R500NZKAXAR
- SKU:
- 6325856
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fitness trackingCons mentioned:Battery life
Overall great watch.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a smart watch and since I have a galaxy phone I figured the Samsung was the way to go. It's smaller than the other watches they offer which is what I like about it since I have smaller wrists. I also liked the different color options. I was worried about battery life.. the battery only lasts about a day and a half before it needs charging. It charges fairly quickly though so it isn't too bad. I like that it tracks my fitness and my sleep patterns. I also love being able to text back through the watch and get multiple notifications from all my messaging apps such as Facebook and Instagram and Viber. Keep in mind that you can do voice to text on this watch but the watch does not have a speaker so you cannot have a phone convo. Overall it's a great watch for the price.
I would recommend this to a friendBrand response from Samsung
Posted .Hello 8888, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth
- Cons mentioned:Battery life
I really like this Active Smartwatch
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box, I have to say this watch looks pretty nice. Paired easily to my S8 plus. It looked kind of small on my wrist at first but got used to it very quickly. The touch screen works flawlessly (no lag) and is simple to navigate. Its fully water proof. (The main reason why I got it.) There are tons of feature and apps to choose from like GPS, heart rate monitor, sleep tracker, etc... and other apps you can get from the app store. You can answer phone calls but you can't speak through the watch, which is a bummer. The battery life was kind of short at first due to all the gesture to wake the watch. The latest firmware extended it several more hours so it lasts about a day and a half. Overall, I am happy I got this watch to replace my old Active watch. Im not a hard core fitness person. I like to track my progress when I get out and jog or go to the gym. You should really go in and check out the features for yourself to see if you like it as well as I do.
I would recommend this to a friend Bummer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to pair. Geek Squad could not get it to pair. They said a glitch in your system and ot needed to be updated. I went with an Apple which works great.
No, I would not recommend this to a friendwatch will not stay sinced with phone
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is impossible to keep synced with phone, program or anything else. A total waste of money, wish I could return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello weeble, we apologize for any inconveniences this experience may have caused. We understand how frustrating this can be. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003149/) to an article that will help you troubleshoot you not being able to sync content. ^Elizabeth
No mic to use your phone for a call.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I read the reviews and the description of the watch before purchasing it, just to find out there is no mic after I purchase it. I'm returning it today...
No, I would not recommend this to a friendWatch is Garbage!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is absolute garbage. The first watch only lasted 3 months and the second one only lasted 9 months. Of course it's out of warranty now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Rick. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
No charger but did not say this on website
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So purchased returned item but it did not say anywhere this had no charger so now I have to spend 30.00 more for a charger and should have just bought the watch new.
No, I would not recommend this to a friendstop working
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the watch was great but then it just stops working. luckily I am an elite member and it was right before the 30 days so they exchange it. i bought a different watch
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Beats, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Return it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst, bought this as a birthday gift battery life was not good,tried upgrade someone from a basic fitbit to this,the fitbit was back on 2 days later
No, I would not recommend this to a friendPoor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I waited 40 minutes for an employee to bring item to my vehicle as email stated but I ended up going to the door because they had no idea my item was ready
No, I would not recommend this to a friendThe BP measure doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The blood pressure feature doesn't really work, the results are not accurate. I compared it with a blood pressure monitor.
No, I would not recommend this to a friendNot good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this watch for my husband and just over a year later it just stopped working for no reason.
No, I would not recommend this to a friendNegatoni
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a happy camper the watch was defective wouldn't charge looks good samsung warranty process is horrible.
No, I would not recommend this to a friendDidn't function properly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sleek look and feel but didn't function properly. I couldn't get the notifications to work and it's very limited with apps that work with your phone.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Walk away. It made my arm hurt. When I researched it online others verified it also. What a waste of money. I should have stayed with Fitbit
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rick, we apologize that this has been a less than ideal experience. Please follow this link (https://www.samsung.com/us/support/answer/ANS00084602/) to an article that will help you troubleshoot the issue. ^Elizabeth
It's okay
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all what I expected. Making the best of it. Nice to not have to have your phone in your hand but can still read your messages.
No, I would not recommend this to a friendSamsung boldly made products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charged it 1 time. Has not charged since then! Black screen....NO POWER AT ALL! MAD ABOUT IT!
No, I would not recommend this to a friendTRASH
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trash. The back comes off and Samsung won't replace it within warranty....do not buy!
No, I would not recommend this to a friendDon’t do it Rufus!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She doesn’t even use it! She won’t even sell it. Don’t ever buy your significant other a gift. Not never!
No, I would not recommend this to a friendDoesn’t work well with iPhone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t sync for music. Doesn’t sync for messages. I wish I did not buy this.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Mmmm, we apologize for any inconveniences this experience may have caused. We would definitely like to look into this issue for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth