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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 404 Showing 8,061-8,080 of 8,219 reviews
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch only lasted 1 year and 1 month. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, Sandy. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 1 out of 5 stars

    Broke in the first week warranty only lasted 2 wee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The return policy should be more than 2 weeks It stopped working the first week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like a very nice watch. Stopped working after 2 weeks. Had to return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung smart watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an durty box seems like the watch was used before

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery life is horrible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely regret making this purchase. Ibwpuld not waste my money on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    10 months usage and display dont work

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the watch for 10 months normally and then the display stopped working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No samsung pay available. No smart caddie premium service available.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Busted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came damaged in the box, wong turn on....broken new in box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item could not read through my tattoo. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It stopped working I took it back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With in 1 week it stopped working I returned it. I will not buy this again

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good only to see whose calling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't answer phone calls only by phone. Good to see whose calling

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy no use but to tell time nothing else save

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like it at all, don’t waste your money on this watch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won't turn on.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After five months it won't turn on, poor customer service from Samsung

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife did not like this watch. Returned and it went with apple instead

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Hotrod18, I apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    totall inadequate instruction on how to use and se

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    totally inadequate instruction on how to use and set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its alright.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very satisfied overall. Not what i expected it to be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Large face!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this watch as the face was just too big for my wrist.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello wyatt, thank you for your feedback! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Not worth it for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked great for a month, then it stopped charging.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Marilu, we regret to hear of your experience with this watch. We understand how frustrating this must be. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003100/) to an article that will help you troubleshoot the watch. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    to small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the watch but to small to keep track of anything

    No, I would not recommend this to a friend