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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 27 reviews
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Good place to start!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive watch to start out with if you are wanting something to try out and see if a smart watch is for you. I enjoy it and plan to upgrade to the active 2 soon. I do recommend getting one that isn't wifi-only, if you want to receive texts and such while away from your phone.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Does what I need!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features of this watch. It has good clear numbers and plenty of widgets to choose from. Would love longer battery life and more accurate sleep cycle. Have difficulty staying connected with phone but I believe it is an app issue and not watch as previous watch also had connective issues.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works as described

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch works well, and does what it is supposed to do. Loses connectivity to phone on occasion, but quickly reconnects. I purchased this particular watch because of its "smaller" size and its comfortable to wear. Only complaint is that the band is showing wear after a couple of months.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    It has most of the features I like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is pretty good but it took me a while to learn how to navigate seeing as it doesn't come with a manual and the app is a bit confusing. I love how you can change the display on the watch and it allows you to customize it. You just have to spend time playing with the features to learn how to work it. I would give it more stars but the battery life is pretty bad. The battery only lasts for 2 days unless you use the watch only or battery saver (which are useless if you want it to track your movements.) It also tends to disconnect on its own and half the time I can't use the "find my phone" feature.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Short battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been a 5 Star review but the battery life is just terrible. Everything else is great, I use my watch everyday, be sure to charge it every night! I like the features that this watch offers but I don't get to use them as often as I'd like because the short battery time. I basically have to pick and choose which day would be best to use all the features on my watch like connecting it to my phone having it hooked up to the wifi.... It just last a few hours tops.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Efficient!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. It's the 1st smartwatch I've owned. I opted for this one, as opposed to the newer gps one, because I wasn't sure I would love it. But I do! I teach and I can easily see any incoming messages without having to walk away from teaching. It is reliable, and I don't use it too much so the battery lasts about 2 days for me on one charge so far. The only thing I would say is that the range is not too far . If I walk to the teacher's lounge without my phone, then I lose connection. Next upgrade I will get the gps one. But I don't regret this purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 4 out of 5 stars

    Works when it has connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say it's a good product but the connection to my note 9 keeps failing in and out. The battery doesn't last long as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Samsung watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a reasonable price, connecting is sometimes difficult when switching to a new device

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Love this watch, super convenient and comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 small kids so I'm constantly checking time for naps, feedings, etc. So nice to be able to always have time in front of me and in the middle of the night. The battery lasts a long time and doesn't take too long to charge. A lot of options for changing the watch face so feel like I'm getting a new watch all the time. Only negative is that my watch disconnects from my phone a lot, I'm assuming they get too far apart since I don't carry my phone on me often. Otherwise positives far outweigh negatives.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. Would have given 5 stars but I think it should have a sim card connected to your number. Connection by bluetooth is ok but can't go too far from phone. Also would be even better if you could actually answer your phone and speak through the watch. What's the point of being able to answer your phone with it if you can't speak into it? Would be great in case you are in the next room, answer it with watch, and be able to talk in the watch on the way to your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great looking. Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking. Size is nice, not sure about some of the functions, do not connect very good with 9x.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    MIXED EMOTIONS!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch for size, small and dainty. It is complicated for me. It is annoying that if I leave my phone in one room and go to another it keeps beeping. Plus I wanted to monitor my sleeping but I have to take it off to charge it. Mixed emotions.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great Watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch. Battery live is great, keeps up with my steps and workouts. Only thing I would change is upgrading to the Galaxy S3 so I can talk directly on the watch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    NOT LTE/ IT WAS BLUE TOOTH

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DIDN'T REALLY ENJOY THIS WATCH. I THOUGHT IT WAS LTE, WHICH IT TURNED OUT TO BE BLUE TOOTH ONLY. WORKED EITH MY PHONE GOOD.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 3 out of 5 stars

    Not it at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It disconnects a lot, takes to long to pair up again and a full charge doesn't make it 40 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my watch, now that I had it for a couple years it does disconnect from my phone more often.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    My first smart watch

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is everything I was expecting. Only think I dont like is it randomly disconnects from phone.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    The good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to track my steps daily which it does. However, it keeps disconnecting from my phone. I also use it to monitor my sleep but the watch vibrates on my wrist when it disconnects, which wakes me up. When i can i will upgrade to the second generation watch.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great battery life; quick charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, disconnects from my Moto4. Need Best Buy associate to reconnect

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello MEMAW, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003238/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Galaxy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good when I purchased 2 years ago but I noticed after a year it was having problems connecting to my phone. However it did the basic and good for anyone who gets a beginner galaxy watch

    I would recommend this to a friend