Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 8,219 reviews
  • Rated 5 out of 5 stars

    Waych

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pick up if only the person helping set it would have showen me more information about what all it does There is no book with it you have to go online to get this information, which is easy for young people but not so for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy smart watch

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my father. This product changed his life. He loves all the features it offers tracking his steps and being able to manage his summing phone from the watch helps him a lot with his job. Great purchase! Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Water resistance

    Rated 1 out of 5 stars

    Buyer beware

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is trash!! It broke within 60 days. I wash my hands a lot but the watch is supposed to be water resistant. Now Samsung wants to charge me $155.87 to fix this watch they say has water damage. Battery life is less than a day when it's connected to phone via Bluetooth. I was an avid Samsung customer. My last 8 phones have been Samsung. I also have galaxy buds and a Samsung tablet. After this experience I am no longer a Samsung customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Skeptical at first, but glad I made the purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure that I would like this watch better than my previous Fitbit purchases, but I was wrong. I love it! It was the encouragement I needed to start taking the stairs. I love the reminders to move, since it's easy to lose track of time sitting at my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fitness Tracker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the watch looks great, gives you fitness alerts and you can. Sync it to your Samsung phone via Bluetooth to get alerts of calls and texts. You can also respond to texts directly from the watch without having a dedicated phone line for the watch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Gear S2 for quite a while and when I saw this I had to have it! I am so happy with the look and especially the size of this watch. I'm really not concerned about the battery life because I don't wear it to sleep but it can go about 2 days on a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mom Loves It!!!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom for Mother's Day. She really likes it. I gives her notifications of text and phone calls that she would have missed. She's not a keep the phone by her side lady. She likes that it reminds her to get moving and tracks steps and heart rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Syncs Great with Samsung Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason for my purchase was needing to receive texts and emails without checking my phone. I first purchased a Fitbit Versa 2. This did not sync well with my Samsung phone. This watch has been great. I'm still learning but overall has been very user friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Fitbit charge 3. Love that this watch can connect to wifi, has better reply features for texts, and so much more. Bummer to find that it doesn't not have a timer feature, but maybe in a feature upgrade. Overall very stylish, looks like a regular watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Battery seems to last for almost two days. I usually charge every other night. Sleep recording doesn't take in account if your lie still and watch movie it records you're sleeping. Other than that great phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little hesitant to make this purchase because I usually have my phone on me anyways. But it's a great watch, with tons of features. Allows me to stay connected, and not have my phone on me at all times. Would recommend a protector for the screen right away!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We love that you love it, AlexH! Thank you for giving us the opportunity to impress. ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS WATCH! I am the unfortunate owner of a Galaxy watch active 2, and after a little over an year, on the very first time I took a shower with the watch, the heart sensor cover UNGLUED from the watch, letting water in and ruining the watch. Samsung refuses to take responsibility for this defect — which is ridiculously common, as I found on Samsung's own website, on the community forums — and want to charge me to fix the watch, all the while denying the obvious poor craftsmanship of its product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this watch to go with my Pixel 4xl. It works great! I get the notifications I need on a watch. Has a nice screen and battery last around 1.5-2 days.wouod definitely recommend it if your looking for a lower cost watch than like the Active 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it she had the OG galaxy watch, and it stopped working. Had the geek squad protection (highly recommend) and got this as an upgrade. Long battery life, can easily last 2 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every aspect is well thought out..I am looking forward to find something to complain about but I can't..what I could say if you are looking for a feature it's included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift for my wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present for my wife and it's absolutely fantastic. She loves the rose gold finish, and it fits her small wrist perfectly without the bulk of a normal smartwatch. The features are expansive and everything runs great paired with her Google pixel 3xl.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me watch and can't wait to upgrade to the 4 - 44mm. I was able to upgrade to this 3 because the awesome warranty best buy offers. I've had quite a few generations of the watches and love them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched to this watch after having multiple issues with fitbit devices. The watch syncs to my phone without issue so far and has many customizable options for the clock face, excersizes, ect. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First galaxy watch

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Galaxy to replace another type that did not offer all the functions this one does. Fit is great and feels good after wearing all day. Connectivity has not been a issue with this one either, with the apps seeming to flawless so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Active watch

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is awesome. Able to store music, and images. Comfortable fit and visually appealing. The use of music is especially cool, can control from cell phone or the watch. Able to customize the dash and is durable,also water proof.

    I would recommend this to a friend