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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 8,219 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Best value Samsung smart watch

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch for my wife,the band is beautiful. The value is great for this watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the upgrade

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch as an upgrade from the original Galaxy Watch that I was wearing and I was not disappointed. The watch is very lightweight and the interface is much better than the older version. The only complaint I have is that the standard watch band it comes with is not great, but it is so easy to switch out to a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my smartwatch has great features easy to use and pair up.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Cute simple smart watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this does the basics of what you need from a smart watch. Love the design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is awesome. It’s everything you could want in a watch. Perfect size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to setup on my iPhone 7 plus by the way I just had to charge it by the way which was really fast by the way then after that I had to download the Samsung watch app and the Samsung health app by the way and I was up in running in less then 5 min by the way. And I use this to go for walks by the way im able to take phone calls and set it up by the way. I had no problems with it by the way.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this watch. its so easy to use and very useful to track my runs.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Miss some of my G3 features, but works better on reading some of my vitals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby loves it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for husband as a gift. Initially, he was disappointed that the watch worked in connection with his phone as oppose to operating as an individual cellular device. He quickly got over it. He loves the activity tracking and realized that he often doesn’t know where his phone is or that the ringer is off. So he doesn’t miss calls nearly as much now having the watch linked to his phone.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and get paired up to your phone and it can track your activities

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected in a smart watch and more. Great product and stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfy and nice and cute and good price. Definitely recommend to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Perfect watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch, it is easy to use and is interchangeable. Pairs with my phone very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. I wear it everyday. Very fashionable!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    battery life was supposed to be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch but if you want it to really be useful, the battery has to be charged daily.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello lynnfer, thank you for the feedback! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the battery life. ^Elizabeth Samsung

  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    My active watch

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome love it very Nice easy to use and My favorited

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real nice watch I would recommend. Good quality. Battery does not last long.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Súper fácil de usar, y la atención en el curbside es súper rápido y accesible

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing - poor job tracking steps

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer the Samsung/Google platform to Apple, so I was excited to hear about the Galaxy Watch Active when I decided it was time to upgrade my trusty Fitbit Alta, which I had worn for 3 years. I preordered and picked mine up the day that BestBuy shipped them to the stores, so I've been using it daily for about 3 months, and I'm disappointed. First the good - it's small, light, round, and comfortable. I rarely notice that it's there. I also like that there are many watch faces available for a reasonable price. Unfortunately however, it does a poor job of tracking steps, which is the primary reason I bought it. The Galaxy Watch Active only records steps taken with swinging arms. This means that steps taken while pushing a grocery cart or carrying something in my arms are not recorded. After 3 years of wearing a Fitbit, I know my habits, and how many steps I take in an average day, and the Galaxy Watch Active records approximately ⅓ fewer steps daily. Disappointing. And, forget about tracking flights of stairs. I'm lucky if my watch records 1 flight daily, and I regularly do at least 10. Also, I expected the Galaxy Watch Active to be capable of engaging in phone calls, like my husband's Apple Watch. Not so. While I like that I can reject calls from my wrist, when I answer there, I am directed to my phone. There is no audio on my wrist, so what's the point of being able to answer there? Pointless feature. In addition, I was deceived about the blood pressure monitoring capabilities of the Galaxy Active in the pre-sale marketing hype. I'm still waiting on that in a stable and reliable format. And also, I do really wish that the Galaxy Watch Active had the EKG function, like the Apple Watch. My health insurance is no longer covering that in routine physical exams, so it's pretty nice to be able to run it in the doctor's office on the Apple Watch. I also wish that I received high stress warnings, like on the Apple Watch, encouraging me to breathe mindfully. Incredibly annoying is the bright green light that constantly flashes against my wrist while wearing the watch comfortably loose. It shines in my and my husband's eyes at night, in movie theaters, at shows… it's quite distracting. The Apple Watch doesn't do this. Not as important, but noteworthy, are the dreadful (Bixby) voice to text and texting capabilities of the Galaxy Watch Active. While acceptable on my Galaxy phone, they're barely tolerable here. I expected a similar experience device to device. And I should mention that while it was quick and easy to replace the watch band of my Fitbit Alta, this is quite cumbersome. The band cannot be replaced quickly or easily. Even with my small fingers, working with tiny pins is tedious. I have to use needle nose pliers and tweezers. Poor design. Finally - battery life. I have never been able to get 48 hours from a single charge. I must charge every day. But on the bright side, it usually only takes about an hour to bring it back to 100% from 50-60%, so that's not too bad. I really wanted to love this device, but a step tracker that doesn't accurately track steps is pretty disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We would like to thank you for providing this detailed feedback, WareGal. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. I only wish the battery would last longer.

    I would recommend this to a friend