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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 8,219 reviews
  • Rated 5 out of 5 stars

    Great watch all around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was simply looking for a watch that measured my mileage when walking without too many other things. After some guidance from the Samsung rep at Best Buy, I have my watch set up the way I want it. I don't use a lot of the features but there are many that others would love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Galaxy Active

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is great no mind you if you like small petite watches then this is great especially for a startup. I switched and got another one because it was too small for me. It works great and easy to get setup though. I would recommend this for someone who wants something smaller and not into bulky watches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart watch, I recently changed from iPhone to galaxy and needed a smart watch and this does everything my apple watch did. I never used my watch for answering calls so I don't really care about speaker or call features on a watch, this watch does all the essentials and so far I'm happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Watch

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect to the phone. Easy to Use. There are some good apps for the watch as well. Docked a star as it is supposed to be water resistent but I have had the screen not turn on for multiple days after having it in a foot of water. Screen did jump back to life after drying out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best watch ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried 2 different watches. Had a Garmin and constantly replaced strap. Then I tried the fitbit. Did not have all the features I wanted. Now I have had the Galaxy for 6 months and I love it. My grandchildren like to change the picture on the face. They like the pictures for different seasons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Galaxy Active Watch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loved his new Galaxy watch for Christmas. He paired it with his new phone and enjoys listening to music and counting steps on walks. Message notifications are a great addition. He's in his early 70's, just retired and enjoying learning the new technology.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smartwatch was a gift for my wife. She saw my smartwatch and wanted one just like it. She is enjoying her new watch. Her only complaint is she says the display will occassionally change to a super-large font. We found that triple-tapping the watch face gets her back to normal view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Watch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this watch due to she thought the one she wore which she loved was too heavy (Samsung Frontier) She loves this watch it doesn't do as much as her previous one but she never used those features anyway which was answer your phone through the watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a much better tracker than any of the models of Fitbits I have had. It appears to be accurate with mileage, etc. I did not think I would like the size of it, as I have small wrists, but it fits comfortably. Charges fast and holds about 32 hours of charge. I will be trying it in water next weekend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to track my activity as I am diabetic and also know when I am getting calls or texts because I always keep my phone silenced. I am enjoying this so far. The only downside I have noticed so far is the distance you can go away from phone before it disconnects is not as far as I expected or hoped for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The watch has been very useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My overall take on the watch has been great. From the heart monitoring to the clock itself. Navigating through the watch has been good. Something new to me but after playing with the watch for couple hours it came natural. Great watch so far. I have not been disappointed with Samsung products yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good entry level smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO far i have linked this to my s9+ and have had 0 issues, the smart battery took about 2 weeks to learn my patterns and apply the energy saving so it would last longer than 1 day without a charge. the silicon watch band that comes with it bothered my wrist so that was a quick replacement item,

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello nuttin, it is great to hear from you. Thank you for choosing Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Happy I bought this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this overall--LOVE the color!!! It syncs with my phone and I'm sure I've yet to discover all the things I can do with it. Only issue is it doesn't always count the stairs. Not sure why but my niece the same watch said the same thing. Overall, happy I went with this watch choice!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sueellen, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01111642/) to an article that will help you troubleshoot the inaccurate floor count. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Nice watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this watch at bestbuy.com and it got lost buy the time they sent the replacement it was going to be to late so i had to go to the store to replace it because my daughter really wanted it. She wishes you could call and receive calls on it. But besides that she said she likes it better then her fitbit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the different screen options and the ease of picking up exercise. Not 5 stars because who takes the time to switch their watch between bicep curls and leg extensions? Also, the band is giving me a rash (but I do have very sensitive skin). I did not have a problem with the strap on my Pro2.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Have the Charger Close at Hand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic watch with great OS. You will do well to get through a full day and night without having to recharge, however. I tried all the battery-saving measures, but still would barely last a day. Any longer, forget about it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello trsprague, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) top an article that will help you troubleshoot the reduced battery life. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    A great little helper

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had gotten this samsung watch before the Garmin . This watch with the app does it all from monitoring your workouts to what you eat . As far a food I am a diabetic and this watch plus app helps me out. Just show my weekly summary to the Doctor everytime I visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Christmas present

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought the Samsung Galaxy Watch for me as a Christmas present. The day I forgot to wear it, I really missed having it on my wrist. Took a bit to get used to navigating, but once I did I was hooked. For women, it is a nice feminine alternative to other smartwatches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my watch. It works as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my watch. It works as expected; however, I do not feel that my steps are calculated correctly. I compared it to an apple watch, and it was 3x less steps on the galaxy watch. Hopefully, an update will fix this. Other than that, I would definitely recommend it to others.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sunshine54, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) to an article that will help you troubleshoot inaccurate steps. ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great watch!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well rounded smart watch. The screen size is perfect for reading messages, monitoring your movement and, of course, keeping time. I highly recommend getting a screen protector, though. I have a tendency to hit it on things because it's thicker than I'm used to. Love it!

    I would recommend this to a friend