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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 8,219 reviews
  • Rated 5 out of 5 stars

    Samsung Active watch

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch is awesome. Able to store music, and images. Comfortable fit and visually appealing. The use of music is especially cool, can control from cell phone or the watch. Able to customize the dash and is durable,also water proof.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this under the misconception that I could make and receive calls from this watch. You cannot. You can read, send, and receive texts and see incoming calls though. I am still giving it five stars because it was easy to use and it did a lot of great functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for what it does

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this under the misconception that I could make and receive calls from this watch. You cannot. You can read, send, and receive texts and see incoming calls though. I am still giving it five stars because it was easy to use and it did a lot of great functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my watch!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me watch and can't wait to upgrade to the 4 - 44mm. I was able to upgrade to this 3 because the awesome warranty best buy offers. I've had quite a few generations of the watches and love them all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it she had the OG galaxy watch, and it stopped working. Had the geek squad protection (highly recommend) and got this as an upgrade. Long battery life, can easily last 2 days

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it but....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch and how it operates but i just wasn't satisfied with the face size of the watch. I wanted something a little bigger. So, I decided to return it for the 44mm size. Besides that, the watch is really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smartwatch and I am not a technical savvy person. I do own a Samsung phone and it was easy to pair up with my phone. It's a simple, easy to use/figure out smartwatch which is exactly what I wanted. 4 stars because sometimes the touch screen doesn't respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this watch!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch, it's convenient when I am away from my phone and tend to miss calls when I do and this helps me catch the call. It has a lot of great features. I have the ladies' version and my husband has the man's version as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best watch ever for my Samsung phone. As soon as you pair it to your phone, no need to look at any instructions. It also keeps you moving with it's exercise and stress measure features. The watch doesn’t have sound but, it dose take voice commands.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello JackieMiami, we are thrilled to know you're getting great use out of all the wonderful features this watch has to offer. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    It was very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The watch was great. I loved changing the face. It worked well with my samsung phone. If I had nothing to do it would be invaluable. After I got over the excitement of a new toy, I realized it was just an over priced annoying bauble. I took it back for a refund.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does almost everything I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking watch. I found a free watch face which I like a lot. It tracks my steps and heart rate well. It doesn't seem to record my biking activity correctly, but I get that information from another source. Nice connectivity to my phone for more detail.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello bikeboy, we appreciate you taking the time out of your day to leave us some feedback! ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A full charge will barely get you through a single day and I don't even do much during the day except sit around at home or be on the computer. Everything else is nice like the features and connectivity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the watch for Christmas to keep track of my steps. It gives you a reminder to get moving if you have been sitting too long, which I love! And you can change the face of the watch through the App on your phone. The wrist band is very comfortable.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Reggie, thank you for pointing out the wonderful features on this watch. It is always great to hear from a satisfied customer! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped in to pick up a new iphone for our daughter and ran across the Samsung Galaxy Watch. It was very good looking and offered more features than my fitbit. Price was right and our store salesman, Mason is AWESOME. Trust him and his suggestions completely. :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice watch, I like a little largerror screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had smart watches, this one was nice, fast, the only thing it would not sync with my older samsung tablet, which I have used for previous watches, screen was a bit small for my bad eye sight. Otherwise, I think people will be happy with it, lots of apps to install on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Watch!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife and she is really enjoying. Keeps her connected all the time. She also enjoys the fact she could use it as a stand alone phone to get calls, notifications and others. She loves using it to track her daily steps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great watch

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Samsung gear s3. At first look it seems like the same product with Just a different look. I was wrong this watch has more features and the specs are better. I am definitely happy about this purchase. It is also lightweight and cant tell that it's on my wrist.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sounds like you made the perfect choice, Raisur! We're glad to hear that you are enjoying all of the features this watch has to offer. ^Elizabeth Samsung

  • Rated 4 out of 5 stars

    Very good watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perhaps it's me but there is an adjustment period for the watch. I initially had a Garmin that did not have as many functions as the Galaxy Samsung. The steps, heart rate and wellness are easily displayed along with time of day which is great. I continue to learn daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the band on this smartwatch! It is very comfortable and the end of it tucks inside so it doesn't snag on anything. I also love that it doesn't have a high profile like my previous brand smartwatch had which was very uncomfortable and didn't look good.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gayle, thank you for taking time out of your day to leave feedback on this watch! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Great for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 2nd gen Moto 360 for years and the battery started giving way so I switched to the Active the day it came out. I think the Moto was more accurate with tracking steps. I also question how accurate heart rate and stress monitor is. I like it overall though

    I would recommend this to a friend