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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 383 Showing 7,641-7,660 of 8,219 reviews
  • Rated 4 out of 5 stars

    Essential for working out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, light, functional and beautiful design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest but not too bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking watch but I think mines was defective. Battery didn’t hold charge and had to return. The Best Buy care plan was awesome. They replaced it fast & no problems. Second watch is working well. Receives txt & sends but can’t make phone calls.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and also keeps track of your workouts.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Smartwatch

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked okay for the first half a year or so. Started saying I was running/ jogging when I wasn't. Was a little basic but overall was a good first time smartwatch.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Sarah. Thank you for your feedback on your Galaxy Watch Active. We would love to get more information to assist you with the issues you're experiencing with your fitness tracker. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 4 out of 5 stars

    Like this watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The feel and the ability to see the face is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved hers was given as a anniversary gift

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Outdates but looks nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This design is great but the functionality is very limited. Better to just get the newer versions that have Googles android store on them for all the watch apps. Best Buy should have that too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 2 out of 5 stars

    I had to return it once

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I swam with it and it stopped working, I got a new one and the screen froze once already. If I want to return it I have to pay 40 dollars for the warranty again. It has been a little disappointing:(

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not connect to answer calls on my phone, That was the reason I got the watch. My fit bit does the same for less money I would have returned it but I past the returned date because I was out of town

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a fit bit where I was averaging 15,000- 20,000 a day and now 12,000-15,000. The button are slow acting and tou can't talk on the watch like you can on Apple. Still, I like the watch and it's overall appearance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Everything was great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puechased this watch for a fathers day gift in july and it stopped working already …. Inreally wanted to love the watch but not even 3 months later and it doesnt work anymore …. Very disappointed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    below average smart watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts less than 2 days when used with all apps working. If you want it to measure your sleep and your workouts when are you going to find time to charge it. I wouldn't waste my money.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello cla19966, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the issue. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Watch has some nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice features, but it is not user friendly for someone not tech savvy. Have had numerous issues with setting it up, and with other operations. No user manual, so a lot of searching on line to see what others have done to get it to work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great watch but not for making calls

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the watch...the only thing I didnt like was the lack of mics they had so you can makes call on your watch without using your cellphone. Get the active2 watch if you want to make call on it, if no this one is great to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice watch for the price however its better to get the Samsung galaxy watxh active 2 LTE because you're able to leave your phone at home. Bluetooth capability one only able to go so far without phone at your hip.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Lots of options but the battery is lacking.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a Fitbit Versa and thinking about going back........ Although it has more options than the Fitbit Versa the battery has to be charged everyday. Very unhappy with this purchse.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch, battery failed after 11 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a good smartwatch, with all the features I need. The lower review is because just under a year after purchase, the watch battery suddenly started failing. will try and return under waranty.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi, stark1. I realize your experience has been less than ideal, and I'd like to change that. I want to help by providing this link, (http://www.samsung.com/us/support/troubleshooting/TSG01003232/), with information about your concerns. If you still have concerns after trying these steps, please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). ^Kayla
      http://www.samsung.com/us/support/troubleshooting/TSG01003232/ Samsung

  • Rated 3 out of 5 stars

    Samsung Active watch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is heading in the write direction with this item. I do like this watch but it will lock up and shut down. It sometimes will zoom out and will not return back to its original size to fit the face until you shut it down and reboot.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not fully compatible with non-Samsung Androids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neither email nor messaging is an option with this watch if your phone is not a Samsung so if those features are important and you have a non-Samsung phone as I do, don't buy this watch. A great watch but the compatibility problem is real.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch, but band peeled after 2 weeks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Band peeled within a few short weeks of use. Samsung support said its normal wear and tear and not covered under warranty. Watch is user friendly and has good battery life. I just expected better quality for the band.

    I would recommend this to a friend