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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 384 Showing 7,661-7,680 of 8,219 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    It's an ok watch.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I like it but the battery life is flawed, I can only wear it for a day and it has to charge for hours to get to 100%. Its super annoying. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has No Notification sound for text email or calls. Just vibrate can not answer phone but it will vibrate if your phone rings I like my Galaxy Watch much better This one is smaller and nicer looking. But to me useless It was returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Beter if you have a Samsung phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I knew I would not have full functionality since not all of the features are compatible with an iphone, but I sometimes don't even get text or phone call notifications on the watch. It's almost as if i lose the bluetooth connection.

    I would recommend this to a friend
  • Cons mentioned:
    No speaker

    Rated 1 out of 5 stars

    What a disappointment!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch for my wife's birthday. I thought the features would be the same as my galaxy S3 watch, but after playing around with it for a while I realized the watch doesn't have a speaker where you can talk through the watch. Tell me what is the point. If I didn't purchase the watch during this pandemic I would have returned it immediately. If you are unsure about a product just wait. Go into a store and talk to a sales rep and ask questions. Purchasing online is not the way to go.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not accurate

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is grogeous, responsive and overall stylish. However, my main reason for buying this watch was to use it for the fitness apps. I have always had a fitbit but wanted a change. I tested both watches at the same time while working out and the samsung was too far behind when it comes to step count, calorie count and heart rate. I felt like I would have to starve and exhaust myself if I used this to count calories and workouts. I was very dissapointed. I returned this watch and decided on a newer fitbit. If you are not about the fitness lifestyle, this watch is great, otherwise, don't bother with this watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    nice watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to Strava and Myfitnesspal as with other apps. Heartrate does not connect with other apps. Needs to go thru Samsung Health, hence the 3 stars. Average user will like this watch but not real fitness people.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 2 out of 5 stars

    Didn't like the swipe feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to track workouts ansd swiping wasn't user friendly for me. I upgraded to the Samsung Watch with the bezel and I love it!! It is also more fasionable. I can dress it up or down.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good attempt

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that the active 2 is out I would recommend that over this even considering the price difference. This watch does not allow you to answer calls directly from the watch.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello WestCrown, thank you for taking time out of your busy day to leave feedback on this watch! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    A good watch for the price

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not Samsung’s best watch but good for what it’s used for. The only things I don’t like is it thinks your riding a bike when mowing the lawn lol. The exercise tracking isn’t the best.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello. We would love to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung

  • Rated 3 out of 5 stars

    disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item looks nice and functions well overall, but the first day my husband wore it, it chipped and so now he won't wear it to work. Use is very limited which is a disappointment. It wasn't bought to sit on the counter.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tess, we apologize that this experience has been less than ideal. We would love the opportunity to help you and your husband with this issue. Please give us a call at 1-800-SAMSUNG. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Great device. durable. Accurate HRM(for a watch)

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you'd expect from a smart watch. Only things that need mentioning is that the watch does not (currently, of 11/9/18) work well Android 10. Samsung Pay will only function if you also have a Samsung phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Houston We have a problem!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone was comfortable and easy to navigate once you get used to it. However, the functionality has been poor and finally it has frozen up and we can swipe on it to get anything to move.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water resistance

    Rated 1 out of 5 stars

    Not useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daily exercise, thinking it would give me my stats as I'm working out. I have to stop walking for it to measure my heart rate, and it always says to clean the sensor. I sweat when I walk and was under the assumption this watch was water resistant so for me to consistently have to stop my workout is a hassle. I'd return it if I still could.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Tinamarina, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Overall good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Closes at times and not very easy seeing things at times. Not sure it's worth the money. So for the price can't say I would recommend. Not as user friendly as I thought it would be although some good features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very basic. Doesn't have a lot of options to add new apps. I would say this is a good value purchase, but if you are looking for more features, I would look at different options.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good watch, same issues- black screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd watch to have a black screen situation where it is unrecoverable. It was almost exactly one year ago that it was purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good watch

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this watch but had to trade it for the samsung watch. This does not let you answer phone calls directly on the watch. Still a good smart watch for tracking steps, workouts or exercises.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello itsaiza, thank you for taking time out of your busy day to leave feedback on this watch! ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    no help

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, but have no clue how it all works. No help from anyone at the store. I am just trying to learn by trial and error. I know I am missing a lot of features on the watch which is aggravating

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello DebRae, thank you for taking the time to share this with us. We would love to speak with you to improve your experience. Please reach out to us by calling 1-800-SAMSUNG. We're here to help! ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Stick to Galaxy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically a smaller stripped down model of the Galaxy watches. I've read other reviews that you can go 2-4 days. I was able to get thru the day with 20-30 percent battery life. Some days it would die in the early evening. I turned off several features that would drain battery life but still couldn't get close to 2 full days. Maybe I got one that was defective either way I returned it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there GuyThatLovesTech, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    It's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and lightweight. Just think it's a bit expensive for what it is. Unfortunately it wouldn't stay linked to my phone. Would be great if you could answer a call from it and have speech to text capabilities.

    No, I would not recommend this to a friend