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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 8,219 reviews
  • Rated 3 out of 5 stars

    i like it except for when it freezes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like almost everything about the watch. Every now and then it freezes and it is hard to turn it off to reset it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning but does not seem as easy as the gearfit. Screen zooms & takes forever to get back to normal.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart watch was too much for me. I have a iPhone but was sold a android watch and it was just not a good fit.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey Cougar. We understand that the Galaxy Watch Active was not a good fit for you. We do have many other different smart watches to fit our customers needs. We value you as a customer and we thank you for reaching out to us. ^Monique Samsung

  • Rated 3 out of 5 stars

    micro broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall watch looks fine, and worked ok until the microphone broke. It did after 3 or 4 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected to my phone & headphones it picks up but once connected to phone can't do voice calls

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shonna, we apologize for any inconveniences this may have caused. Please follow this link (https://www.samsung.com/us/support/answer/ANS00061408/) to an article that will help you learn more about managing calls with your watch. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with MOST of the features turned off (and then what is the point of a smart watch?) I cannot get 24 hours. Have to charge 2ce a day. TOTAL WASTE OF MONEY

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ignore this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Build quality and feel is good but features are very minimal. You cant take calls, cant view or reply to messages. Most of the times didn’t receive call notifications. Returned after two weeks of usage. Prefer for next version or other different brand but dont go for this. For 150, you can get smart watches with better features

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly user friendly but nice watch. It takes some time to get used to out of the box.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello BigSwole, thank you for sharing your experience with this watch! We value your feedback and appreciate you as a Samsung customer. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Eh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i guess its good for what it says but if im buying a smart watch i expect it to do things like others too

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged the 1st day and it said I only had 1 day 14 hours of battery life. It was very difficult to operate. I returned it and went for the Fitbit 3 HR and I'm very pleased. Sorry Samsung I'm sticking with just your phone.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there daps2000, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The face is really small and the battery doesn't last long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Returned after 1 week

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Fitbit that died. This watch is nice but needed charged every 36 hours, it didn't pick up in my workouts unless I chose what I was doing, which just wastes time when you want fluidity. I returned it and bought the Fitbit Sense.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there. I apologize that your experience with the Galaxy Watch Active was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla Samsung

  • Rated 3 out of 5 stars

    Great watch.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch even though it constantly disconnects from my phone. Aside from that it works great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not very good for being active

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this watch with the intentions of it being useful during my workouts but, every single time I sweat (even just a little) the dial on the face will change. If I'm trying to log a workout while using the watch, it'll constantly pause because it gets a little sweat on it. Kinda defeats the whole purpose of being an active style watch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Noy Full featured

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have the features that I was lead to believe that it had. May be returning.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't real good at syncing music and the display is small. Bluetooth connection not good with ear buds

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good for swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good watch for its price .The only downside is the color doesn't seem to be green.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery dies too fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold charge longer than a day Not very impressed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easier to look at my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the distance from my phone was greater for the watch. Watch can only be about 100 feet from phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Glad already scratched

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the watch, not happy with the glass, it easily scratched

    I would recommend this to a friend