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Customer reviews

Rating 4.5 out of 5 stars with 8220 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 8,219 reviews
  • Rated 3 out of 5 stars

    Hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was cooI love the feel of it when I put it on so

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung- Galaxy Watch is not worth the money! Battery life is no life... must be charged EVERY day. The apps are not that good. Go with Fit bit if you want a good smart watch or fitness tracker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like the screen functionality, apps don't work well with my Samsung watch, the Zagg shield keeps bubbling up and I am looking to return the item if possible maybe the 44 will be more compatible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I don't care for the rose tone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't care for the rose tone, but my aunt loves it!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Your valuable feedback is greatly appreciated, SHINE6900! ^Elizabeth Samsung

  • Rated 1 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the watch 03/19 it is not 07/20 it glitches ALL the time and today it completely went black. The watch is in pristine condition-no damage no water contract, always has a cover on the screen and today it looks like one of those old tvs with the green line rolling through the middle. Contacted Samsung- that was a joke- the CSR told me to hold down the volume button--um its a watch there is no volume! You would think Samsung would have reputable people to help nope just pay me more money and we will update the firmware. Such a joke!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello AverageJoe, we regret to hear of your experience with this watch! We would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. Please follow this link (http://www.samsung.com/us/support/troubleshooting/TSG01003180/) to an article that will help you troubleshoot the display. ^Elizabeth Samsung

  • Rated 3 out of 5 stars

    Expensive watch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to use. Does not work with W watchers app

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not what I though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice watch, but I wanted one that I can talk on with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    workout watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this watch is OK but doesn't track my runs accurately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad news samsung, you lose again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time smartwatch buyer, what an epic fail, the only 2 things that worked correctly were time and date, weather was close, step counting, heart rate, stress level were not even close, it said I walked more than 25 steps waiting in line at a drive up window! Support? Hahaha, support? Im surprised they didnt ask me for instructions, in order to clear steps you have to reset your phone and the watch? really? Thats a fail no matter how it works out, bad software,support, or implantation. Charged in the morning, returned at 3:30 pm 62% battery, guess that means you have to charge it overnight to do the sleep thing, oh wait... off to never never land

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nah . its ok but not that good how i think it will be

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice all around smartwatch

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartwatch with many fitness extras. I got it mainly for a smartwatch but the fitness features are an added bonus. Many faces available but could use a few more apps. It's pretty new so I'm sure more will be coming. I have a couple of Fossil smartwatches but they aren't really fitness watches. This one is smaller and thinner than those and is more comfortable to wear. I wish it were a little bigger though as my aging eyes can't always read the display without my glasses. The fitness features seem fairly accurate but this is my first fitness watch so I can't really compare it with others. If you're a fitness freak you may want to look around but you will probably have to pay more to get something better. Nice for the price. I like it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Inspector. Thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family ^Thomas Samsung

  • Rated 3 out of 5 stars

    Cute watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple for gym and sport its a good wacth ..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    This watch was meant to be for the 19th Century.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    do not buy this. It has no speakers! No camera! Only works like the oldest fitbit! I mean off brand watches have cameras and speakers. I am glad i returned it. Do yourself a favor spend more and get the active 2 or wait for the knew one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It was famine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like it it’s to small *******************

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No microphone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to get this watch but when I got it I got dissapointed to know this model didn't have a microphone. That's what's my whole purpose for this purchase so I had to return it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bulma, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Really Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was wonderful for about 3 months then stoped turning on. Charged it, it says 100% then take it of the charger and nothing. Really expensive paperweight.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    watch disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    disappointed in time between recharges....is very in accurate as to pulses....have to retake 4 times to get accurate reading,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch was dead on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited about getting this watch. It was an "open box" purchase, and was listed as "Excellent". However, when I received it the watch would not turn on, as was also verified by my local Best Buy. After the time, trouble to return, and disappointment that Best Buy was dishonest about the product they were sending, the best they could do was a polite "sorry". So though it is true this one star review is for the company, it's also accurate for a dead watch.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not functional at times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This watch is advertised to also work with ios phones. It doesn't connect with my wife's iPhone Xs Max. It also stops tracking steps climbed and total steps for days at a time. It will be returned.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello carol, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth Samsung

  • Rated 2 out of 5 stars

    not much functions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these items are nothing more than a glorified notification gadget. This would be a nice if you could actually make calls like the apple watch does. for what it does it,s way over hyped and priced.

    No, I would not recommend this to a friend