Customer Ratings & Reviews
- Model:
- SM-R500NZDAXAR
- SKU:
- 6325857
Rating by feature
- Battery Life
Rating 4.3 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Galaxy Watch Active Smartwatch 40mm Aluminum's user-friendly interface, stylish design, and comfortable fit. They appreciate its fitness tracking capabilities, affordability, and compatibility with Samsung phones. However, they express concerns about its short battery life and the lack of a speaker.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Watch No Longer In Charge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch did all that I needed, until four months in it would not hold a charge.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, KaiyahonFire. We would love to get more information to assist you. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
smart watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a smart watch that was compatible with my android phone. it works great but got just a little bit of water on it and now it doesn't work wasnt under water or anything. sd water resistant but that part could be better 200.down the drain. I would spend the money and make sure I get a water proof next time around
No, I would not recommend this to a friendDon't buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor poor poor capabilities very good looking on the outside but everything inside just way to buggy and sluggish
No, I would not recommend this to a friend- Cons mentioned:Battery life
Battery does not hold charge reliably
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad battery life. Some days holds charge, some days not. Does not sync with real appeal app. Returning
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there Nosansubgwatch, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
Ok watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch is pretty and has features u need but watch has glitches new or used, went through both issues
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize for the less than ideal experience. We would love to get moreinformatiom to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Cons mentioned:Battery life
Poor watch don't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery doesn't work. Poor quality........................................................
No, I would not recommend this to a friend - Cons mentioned:Battery life
Samsung Active2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not hold a charge for longer than 12hrs. Loved the look of the watch.
No, I would not recommend this to a friend Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Galaxy watch way better than this one. No texts = no Bueno. Took this watch back immediately
I would recommend this to a friend- Cons mentioned:Battery life
Not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery does not last. Its hard to make the correct function work
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Ana1. We would love to get more information to look into this further. Please reach out to us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
- Pros mentioned:Comfort
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product....features are what I was looking for and band is surprisingly comfortable...
I would recommend this to a friend Doesn't stay connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased watch was super excited to use it. After a week to stopped receiving notifications or calls from phone.
No, I would not recommend this to a friendWatch
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter didn’t like it so I returned it wish I could tell you whether it was good or not
I would recommend this to a friendIt’s ok ! Not the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have ever had an Apple Watch then do not get it . It’s not as interactive and not as easy to read
No, I would not recommend this to a friendbest buy sucks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this watch for my sons birtday. it wont turn on which seems to be a regular problem with this watch. I find out that best buy wont take this defect watch that never worked back because they only give 15 days from order. My sons birthday was after the returnable date, never seen a poor service like Best buy's. This is ridiculous. I will never buy from best buy again !
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We would love to get more information about your experience so that we can better assist you. Feel free to contact us at 1-800-Samsung. ^Kayla
Returned for not fu nctional
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great, not so the watch x 2. Returned twice to patient staff Unfortunate shopping week. End
No, I would not recommend this to a friendUseless device, absolute garbage
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the watch just went black, and I am abroad and nothing can be done, no one knows how to fix it, it vibrates, shows the connection number on the phone but remains unresponsive. This is probably the worst product I have bought from best buy. I don't like the fact that I cannot repair service from best buy or any warranty service
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Ngome. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Unhappy Samsung Customer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this watch exactly one year and the sensor cover on the back has come off while working out and sweat must have gotten inside and now the watch is defective. The watch now displays everything in a weird pink color and the screen constantly glitches. Not happy at all with this purchase!!!
No, I would not recommend this to a friendhate it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to exchange the first 1 then got the second and it does the same thing, called the store and they told me to do it online, went online and they said the exchange was already in process to call the store. I call the store and they say do it online. so now I stuck with a watch that worked 1 day and lost my money on it because no one can help me get it exchanged.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey, stephaniesuarez. I understand how frustrating this is and apologize that the experience has been less than ideal. We would love to get more information from you to assist you. Please contact us at 1-800-Samsung. ^Kayla
This is not an upgrade!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't hold a candle to the Galaxy 3 frontier! It has less features and seem to be more fit for a female, in my opinion.
No, I would not recommend this to a friendso and so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i did not like it,too small screen for me.everytime when you do somethong you have to zoom iy
I would recommend this to a friend