Customer Ratings & Reviews

Samsung Galaxy Watch Active Remember the excitement you felt when you explored the nooks and crannies of your first cell phone? Well, with this Samsung Galaxy Active smart watch, it's Deja vu all over again as you explore the numerous options available. The watch comes in an attractive box that includes the watch, a charging device, an extra band for folks with larger wrists, and a quick-start guide. After removing everything from the box, you should charge your new watch to 100%. While the watch is charging, you can download the Samsung Wearable app onto your cell phone. Once your watch is charged, you fire up the Wearable app on your phone and follow the instructions to connect the watch and phone. The app instructions make this step basically fool-proof. The phone app provides a number of different options for your watch's home page display. Once you select one on your phone, it instantly sends it to your watch so that you can see what it looks like there. If you like it, you're good to go. However, if you'd like to see what one of the other options looks like on your watch, just select that one on your phone to send it to your watch. You can continue to try out the various options until you finally see the one that you want to use. Now it's time to explore the seemingly countless options that are available. In addition to telling time, the watch shows the date, remaining battery percentage, temperature, and a number of other optional items, depending on which home page display you chose. It can count the number of steps you take in a day, keep track of the number of calories burned, display your heart rate as well as the remaining battery life, or a number of other things you choose to display. It can provide a report on various exercises you do (running, walking, biking, swimming, cycling, lifting, etc.) Unfortunately, one of my favorite exercises, pickleball, the fastest-growing sport in the country, isn't an option yet. Hopefully, it will be incorporated in a future update. (HINT, HINT, Samsung.) Another neat feature is that it can back up your watch files and settings to the cloud. Should you lose your data or buy a new watch, you can restore your information from the cloud backup to your watch. And the watch can help you find your misplaced, lost or stolen phone. Once set up, you navigate between the available options by swiping up and down and side to side on the watch face. Additional navigation is provided by pressing on one of the two buttons on the side of the watch. It seems like nearly every time you swipe or press a button, you find something new and interesting to explore. My first 100% charge lasted a bit over 24 hours, but there's a power saving mode that can extend the battery life by days. If you’re using one of the regular options that uses more battery life, once the battery life gets low, the watch automatically switches over to the power saving mode. Needless to say, the options you select and how you use the watch determine the length of the battery life. During my testing, when the remaining battery life got low, recharging from 7% to 100% only took a little over an hour. This watch is tightly integrated with your phone. It can show you notifications that you normally see on your phone. It can alert you to your phone's calendar events and texts, tell you who's calling on your phone, originate a call (it downloads your contact list with your permission), provide a voice message to a caller who you can't or don't want to talk to, and so much more. And it includes Bixby for assisting with voice commands. I expect to continue discovering even more features as I use this watch on a daily basis. This watch is definitely smarter than a fifth grader. And it just may well be smarter than me. It's definitely a winner!

For the price of this watch you should be able to talk on it as well. My husband returned and got the Active 2.

Sent to Samsung for repair or replacement. Charged for a week never more than 10%

I bought this watch for my wife and it worked perfectly well for almost a year. Again, same old Samsung screen black-out issue. The screen is completely blacked out and there is no help even after doing a hard reset. This is my 2nd Samsung watch and had the same issue with my 1st one (S3). Sad, it is a complete waste of money.

I ended up returning watch due to it inaccurately counting calories and myself realizing I dont like wearing a watch.

I already have a 46mm Galaxy Watch. My wife had an aging S2 and it was upgrade time. The active has a small size which for her is perfect. She says the band is super comfortable and the screen has excellent colors and everything is fast and smooth. She is very happy with it. As for functionality you lose a couple and gain a couple things but the Tizen OS is still familiar and the learning curve is simple. Samsung better bring one ui to their other wearables. It's a nice fresh coat of paint. Well done Samsung. Not for me but wife says 2 thumbs up

Upon purchase the watch was great. It looks sleek, has a lot of features i enjoy. The watch stopped receiving charge and i haven't been able to use it since. I cannot schedule a geek squad appointment at any nearby location despite purchasing a 2 year protection plan, customer service phone options unavailable and chat services never responded either.

AWFUL! Had it 13 months. It over heats, battery will not charge!

I can't believe Samsung dumped this product on the public. This watch spends more time on the charger than on my wrist. The interface is baffling. The band broke in the first week. Nothing about this is worth it. The product team should be embarrassed. I'm going back to FitBit, or maybe I don't need a "smart" watch after all.

The battery had to be charged everyday. The functions were just OK.

Battery didn't last a year, and store won't take it back.

This is my first smart watch from Samsung, so I honestly can't compare it to the previous Galaxy watches, but I can say I am super happy with the watch so far. The design is clean and eye catching, and the UI functions smooth and snappy despite the loss of the rotating bezel. Battery life seems to be pretty solid and I was able to make it nearly two days on a single full charge. Feature wise it's definitely a good fit for anyone looking for fitness or sleep tracking while not dealing with the feeling of a heavy watch upon your wrist all day/night. The noticeable feeling of wearing this watch fades away pretty quickly, and I have not had it interfere with any daily activities as some larger watches can. The two included bands offer a solid range for wrist sizes, and of course additional sizes/colors/textures are available for purchase as well. It is important to note that there is no speaker built into this watch, so you cannot use it for music or calls directly, but it does work fine as a remote for spotify etc if you have a different audio source. As I would not really want to listen to music from a watch, or broadcast my private phone calls anyway, the lack of a speaker doesn't bother me personally. There is not currently support for third party apps, however you can enable notifications from pretty much every app on your phone, and third party messaging apps (LINE, Messenger, etc) do allow you to respond directly from the watch. Pros: 1) Super light weight. I can easily wear it in bed without any discomfort 2) Beautiful screen 3) Simple and elegant style 4) Lots of features 5) Fitness features are pretty accurate Cons: 1) Screen could be a little big bigger, bezel occupies too much space on the screen. Sometime it makes it difficult to interact 2) No out of the box support for Google maps 3) Battery - It lasts around 24 hours on normal use. Wonder what will happen when it gets older. Two hours for full charge with magnetic charger 4) Lack of native watch apps like water reminder, weather info (the existing one is not really native, it relies on phone) All in all, I highly recommend this watch for anyone looking to pick up a solid smart watch for a reasonable price that is still packed with tons of features you would expect from a more expensive option. It is comfortable, stylish, and functional.

Needed a bigger size , was not aware only a 2 week return or exchange policy. Stuck with it.

Loved in first 4 weeks. Now it's worthless since it does so quickly

Low battery life had to charge every day wate of time

I was missing the charger for the watch it took me hours to charger it with my phone

After the non returnable date passed the watch just started doing stuff on it's own. Noticed it will vibrate then when I look at it nothing comes on. Then it just started vibrating and didn't stop and it was like a ghost was using it. I didnt even touch it and the screen was steady moving by itself. Wouldn't recommend $189 wasted

It is not trackable watch since I give a gift for my wife. She use the watch at least one week then, she lost a watch somewhere. Then we try to contact best buy and samsung also I am trying to use my phone app it called wear phone app that help you to active a watch. But no way to find so if give me any idea that will help.

Had to return back to the store because it was very small for a male watch

For nearly the same price of a Charge 3, this Samsung Active is the much better choice. I have an S3 Frontier, and just picked up the Active on release day. It is VERY comfortable, and tends to disappear on the wrist. Some web sites complain that the rotating bezel is not included, but that exclusion is barely missed by me ad I appreciate the smoother form factor. In fact, I used to try to sleep with the Charge 3 on my wrist, but it just has too many sharp edges. This watch is much easier to keep on your wrist at night. As for battery life, I'm getting about a full day and a half. The screen is responsive, easy to touch, and crisp. Heart rate has been within a beat or two of other devices and workout machines. This is a great product by Samsung. Its price is very attractive, functionality superb, comfort great, and battery life excellent. Great choice in exercise watch. IMHO, beats the Charge 3 and Versa.