Customer Ratings & Reviews
- Model:
- SM-R830NZSAXAR
- SKU:
- 6360444
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.
This summary was generated by AI based on customer reviews.
Wasn't happy with it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.was not happy with the watch and ended up returning it. Features were redundant...not very easy to use. Voice to text was so so...not worth the value
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Watch Active2 was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
- Cons mentioned:Battery life
We hado to return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We hado to return it Would not keep a charge. Purchased from another store.
No, I would not recommend this to a friend Terrible for workout accuracy!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After being a fitbit user for 10 years the samsung active 2 is a complete let down. I bought to accessorize with my S9 but so not worth it. It looks better but does not calculate workout at a tenth of the fitbit. The health app is not as user friendly as fitbit app either. What's the point of having a "fitness watch" that CANNOT accurately tract your fitness??!!
No, I would not recommend this to a friendIt died
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the watch for 2 years it was working great and today it died
I would recommend this to a friendBack cover falls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Back cover keeps falling of the watch tried taking it in but warranty expired
No, I would not recommend this to a friendPoor choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking watch that's about it. Not user friendly. Poor instructions. Samsung site not clear on instructions either
No, I would not recommend this to a friendHorrid at best - advise against
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a runner, I have worse these types of watches for years to include Samsung. I think this is the worst. Often stops recording workouts for no reasons, bad batter life, and poor interface. Read my other reviews and you will see I am always honest and almost always positive.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi. I apologize that this has been a less than ideal experience. We would be happy to assist you with this. Please reach out to us at 1-800-Samsung. ^Kayla
I have not been happy with this device
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch is very difficult to use and operate and program. Not a fun device to use, too hard to deal with for operational use.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello numademan, we regret to hear of your experience with this watch! We would love the opportunity to turn this situation around for you. Please give us a call at 1-800-SAMSUNG. We're here to help! ^Elizabeth
- Cons mentioned:Battery life
Galaxy watch active 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret this purchase, the watch holds only about 5 hrs charge. Very disappointed.
No, I would not recommend this to a friend Could be better.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Malfunctioned after 1 year 7 months ! Constantly in reboot state at first (for 2 weeks it would randomly reboot and get stuck in a reboot loop for hours ) now even with battery fully charged it will not turn on or reboot. Think and consider this before buying the 4 or upcoming 5! Hopefully they fixed whatever this issue is!
No, I would not recommend this to a friendHad to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i wasn't getting notifications and it wasn't tracking my sleep at all. I made sire everything was up to date, and correct settings were on i had to contact Samsung support. I did everything they told me to do and it still wasn't working. Very frustrating as i liked the look of the watch and the thought of it.
No, I would not recommend this to a friendThe volume on the phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume to hear on the phone was very bad. Could hear the other party at all. I owned it less than 14 days.
No, I would not recommend this to a friendWell priced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product little pricey for it's age but all well excellent quality for the price
I would recommend this to a friendPhone watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rather difficult watch to set up, wife had problems setting time, syncing with phone. Just to difficult to deal with.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Steve, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention! We would love the opportunity to assist you and your wife with any issues you are having getting set up. Please give us a call at 1-800-SAMSUNG. We're always here to help! ^Elizabeth
Burned me!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing gets super hot (even with minimal use), and burned my arm! It was a combination of the heat from the watch itself, and I think the materials it's made with, but my wrist was burning within minutes. The watch got really hot even when I wasn't using it, or had any apps running on it :( [maybe I got a faulty one]. I've had different fitbit models that haven't had this issue.
No, I would not recommend this to a friendGreat watch..... for 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Watch worked fine for 18 months and then went black. Samsung says it's out of warranty. I guess technically it is but this is the second galaxy watch I've had and neither one made it to 2 years. Really disappointed in samsungs customer service.
No, I would not recommend this to a friendBack cover of watch falls off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Back cover of watch falls off doesn't stay on the watch
No, I would not recommend this to a friendNot that happy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find it has too much and e items I want displayed on face of watch are so small I can not read them
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello dendan, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Negatoni
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch looks good but mine was defective Samsung is giving me a hard time and the watch is still under warranty. Good features but Samsung doesn't have the parts to repair it so they are sending it back to me unrepaired as opposed to a new watch I was sold a defective watch horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello ReinaRuby, I am so sorry to hear that your experience hasn't been positive. Thank you so much for your feedback. ^Samsung Brand Ambassador
- Cons mentioned:Battery life
Not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dies fast. I only use it for text message notifications.
No, I would not recommend this to a friend