Customer Ratings & Reviews
- Model:
- SM-R830NZSAXAR
- SKU:
- 6360444
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.
This summary was generated by AI based on customer reviews.
Samsung Galaxy Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It didnt do what I wanted it to do. Plus thecperson that i talked to on the app said it would do what i needed it to do but it never did what i needed it to do. So that's why I'm giving it a one star.
No, I would not recommend this to a friendWon't hold a charge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch after trading in the larger version. I guess my FitBit has me spoiled. I don't find this easy to use and it doesn't stay charged like it states. To me, it was a waste of money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello marfey, we apologize that this has been a less than ideal experience. Thank you for bringing this to our attention. Your feedback helps us to understand where we can take steps to improve our product. ^Elizabeth
No protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Offerd coverage I asked them to add the protection plan he said yes three time after asking come to find out it was never added into the purchase not very happy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Derkkk. We are really sorry about any performance issues you may be experiencing with your Galaxy Watch Active2, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Another poor product from Samsung, my watch has locked up and has a frozen screen unable to operate. Totally dissatisfied
No, I would not recommend this to a friendApparently, was defective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept trying to set, downloaded app, etc., but could not get it to work, it zoomed out, but would not zoom in. Returned, and Best Buy said it was defective. Did not want to try another.
No, I would not recommend this to a friendPiece of Junk Watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 30 days my watch no longer worked. On the charger it said 100%, but I was not able to see anything on the screen. Returned it to get my money back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello there. I apologize that your experience with the Galaxy Watch Active2 was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product. However, we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Kayla
Smh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent watch. Not a fan of best buy right now. Bought it in july the trade in value when wanting to buy a new watch is $30. Two months later
No, I would not recommend this to a friendActive 2
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a fit bit versa 2 and I use weight watcher app. This watch does not sync with the app. So sad. I love the watch but can't use it. I will be taking it back.
No, I would not recommend this to a friendpoor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it April 18th and my watch doesn't work anymore it does not have any damage to it.
No, I would not recommend this to a friendstopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't have a month and it gave out on me. good thing best buy replaced it out of courtesy they said. buy the extra warrenty
No, I would not recommend this to a friendDud after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 1 year and 1 month. Now it won't charge or start.
No, I would not recommend this to a friendUseless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useless crap I purchasedm didnt last a year. Warranty was useless
No, I would not recommend this to a friendBlackout
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January 2021 and end of April 2021, the screen stopped showing. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there. I understand how frustrating this may be and apologize for the less than ideal experience. We would love to look into this further. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Doesn't stay connected to my phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to keep reconnecting the watch to my phone I tried calling best buy for assistance and get no help
No, I would not recommend this to a friendMy Active2 stopped charging without notice. Is thi
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Active2 stopped charging without notice. Is this common and can it be fixed?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, TheDog. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Crappie
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung has some crappy watches don't recommend these things at all
No, I would not recommend this to a friendBrand response from Samsung
Posted .We apologize that your experience with Samsung - Galaxy Watch Active2 was less than ideal. We appreciate all feedback that helps us understand how to improve our products.
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144287286
Have a great day.
^Charles
Not good at all.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 2 of watch and one of the watch display totally not off after 8 month
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. We are really sorry about any performance issues you may be experiencing with your device, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla
Quit working. Wont charge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wont charge. Glad we purchased the extra warranty. Sad we have to use it after less than 1 month
I would recommend this to a friendBroke down before a year.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than a year of having it, broke down. Won't start.
No, I would not recommend this to a friendSad
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year and sensor falls off and chips. Dont even know where to get it fix
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Char. We are really sorry about any issues you may be experiencing with your Galaxy Watch Active2, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla