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Customer Ratings & Reviews

Your price for this item is $137.99
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The comparable value price is $249.99

Customer reviews

Rating 4.6 out of 5 stars with 5881 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-10 of 10 reviews
  • Cons mentioned:
    Step counting

    Rated 5 out of 5 stars

    Great Watch!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great watch! I got 35mm Pink Gold. It does all the things I need it to. Side note that the steps counted can tend to be off as they'll go up when moving my arm not when I'm walking. Aside from that issue I love it! It usually lasts me 2days on charge with bluetooth & various other features turned on all the time.

    I would recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 4 out of 5 stars

    Switched over from Fitbit And.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch and the versatility it offers. All the bells and whistles (many of which I don't even use) easy to put on into biking/running/etc modes. The only thing that bothers me (just a smidge) is that it does not seem to calculate the steps as well as the Fitbit did. That being said -it does do a better job of telling me when I have been sitting too long (desk job). Also - the band that comes with the watch is SO much better than other standard bands = I have sensitive skin and this does not irritate it the way the FB out-of-the-box on did. Overall - I think this was a nice upgrade and I really enjoy having a watch that is not a square face.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Shoppie55, thank you for the feedback! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) to an article that will help you troubleshoot the inaccurate steps. ^Elizabeth Samsung

  • Cons mentioned:
    Step counting

    Rated 4 out of 5 stars

    Watch itself good; don't love Samsung Health App

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited until Christmas to open/start using. Like the features. Bought other watch bands to use. Loaded Galaxy apps and Plug Ins. Also loaded Samsung Health app. I'm not thrilled with that app. It seems like when I record workouts for elliptical the calories are way way low compared to say Fitbit. Also when recording exercise it doesn't seem to count the steps (?). I may just have to tweak a setting or something. I'm going to load another health app in place of Samsung Health and see if that works better for me. I'm still learning how to get the most out of the watch; I need to go through the features.

    I would recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 4 out of 5 stars

    overall good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the watch, however, sometimes it doesn't count steps and then will jump up or say that I haven't been active while I am walking around. It also seems to be fairly inaccurate when counting stairs, which I know I do multiple times a day as my house in three floors and two I have to use to get in and out of the house. I would have liked to have some sort of cover with it to protect the screen because the way it is rounded causes the face to be the first thing to hit if you bump your wrist on anything.

    I would recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 4 out of 5 stars

    Great watch, not so great for fitness.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this watch and all of its features. I've noticed to watch glitches and will not very accurately count your steps, it does not count stairs at all. Overall it is a Great watch but they need to work on the fitness side.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jenn, thank you for bringing this to our attention! Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003112/) to an article that will help you troubleshoot the inaccurate steps. This link (http://www.samsung.com/us/support/troubleshooting/TSG01111642/) will take you to an article that will help you troubleshoot the inaccurate floor count. ^Elizabeth Samsung

  • Cons mentioned:
    Step counting

    Rated 3 out of 5 stars

    Fairly Decent Watch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think almost all smartwatches are limited. So is this one although it does some jobs well. Doesn't count steps worth a toot as you don't get credit unless you swing your arm. Thus many efforts are ruled out like running with a stroller. Notifications are pretty good but hard to retrieve once you start reading them. Sleep seems good, heartrate fairly accurate. All in all, it's adequate.

    I would recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 4 out of 5 stars

    Galaxy Active Watch 2

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only problem i have encountered is that sometimes it doesnt accurately calculate my steps :/

    I would recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 3 out of 5 stars

    Not for Me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned. I didn't feel it counted steps correctly but didn't count stairs at all. Looking for something more for fitness.

    I would recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 2 out of 5 stars

    Stopped counting steps after 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this less than a month and the counting for my steps stopped working. Thank Goodnight i got the greek squad insurance plan and it covered for a new one. I went into the store i got it from and they were able to order me a whole new one..... hopefully the 2nd one does stop workings for me too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Step counting

    Rated 3 out of 5 stars

    Steps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got the galaxy 2 and I researched....I asked a question on best buy site about if it would count steps while pushing a cart...someone answered yes but that's not true and I couldn't find my question after that. Like they lied and erased the conversation. But the steps on this watch do not work at all. A coworker has a apple watch and he has double the steps I do during a shift and I'm more active. I had a fit bit and I hardly ever get the steps I did with that. And I know it doest count till you do 15 steps but then when you reach them it should count instead of starting over. Also the app could be better like the fit bits app. The other features I do like. I like to see messages and answer a call. I love that you can put photos on it also. But the main reason I got it was for steps. I've been cleaning my house for two hours and it showed 300 steps which isn't even close. You really need to fix this. Because people will realize and stop buying it. I know I wouldn't never recommend it to someone who is watching steps.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Mars. We are really sorry about any performance issues you may be experiencing with your Galaxy Watch Active2, and we would love to look into this further with you. You can reach us on Facebook at (http://m.me/samsungsupport) or Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). We look forward to speaking with you. ^Kayla Samsung