Customer Ratings & Reviews
- Model:
- SM-R830NZDAXAR
- SKU:
- 6360448
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.
This summary was generated by AI based on customer reviews.
Protection
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always put on devices to keep safe and scratch free
I would recommend this to a friendBrand response from Samsung
Posted .Hello Melvis, it is great to hear from you. This is such a wonderful tip for other customers. Thank you for being a valuable part of the Samsung family! ^Elizabeth
- Cons mentioned:Battery life
Had to return
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted to like this watch. I had to return because the Samsung Health app was not as good as fitbit. The battery only lasted 2 days! My fitbit lasts 5 or 6. I will update my fitbit to the Versa 3.
No, I would not recommend this to a friend Great watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Love the features, battery life is a plus
I would recommend this to a friendActive 2
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch with lots of features. Good battery life.
I would recommend this to a friendNice gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit confusing compared to the old one. Overall good
I would recommend this to a friendGood watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2. Replaced one wife had too. Easy to set up.
I would recommend this to a friendGreat overall watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this watch for all Samsung users!
I would recommend this to a friendGood One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i really like the new technology with this watch..
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Rick1, it is always great to hear from a loyal Samsung customer. Thank you for taking time to leave this review. ^Elizabeth
Nice Idea.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the idea of this watch more than the actual watch. It doesn't always register a few functions, like average hours slept. I also sometimes done get notifications. Nice idea, didn't really come all together for me.
No, I would not recommend this to a friendNot the best with an Apple phone
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great cool watch and looks so nice. It just you have to have all these apps to use it if you have an apple phone and then it still does not make it easy to connect everything.
No, I would not recommend this to a friendVoice Command Issue
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look, I love the easiness of setting it up and using it bc its very convenient. However, I have literally NEVER been able to talk to someone through this watch, nor would talk-to-text or voice command options work properly. Everytime I would try, it would just do nothing. I tried resetting it and playi g around with the settings....everything....and nothing worked. Could just be that my watch specifically is defective possibly, idk, but that was definitely the entire reason for my purchase, so it definitely sucks. Won't purchase another one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Stacie!
Thank you for purchasing Galaxy Watch Active2. We appreciate your time in leaving this review. We are so sorry to know that you are having an issue with your device with regards to making and receiving calls. I am sharing this link with you on how to make and answer calls on your watch:
https://www.samsung.com/us/support/answer/ANS00061408/
Kindly check this youtube link too, on the step-by-step guide making a call from your watch:
https://www.youtube.com/watch?v=s_TIP6FcTLA&t=6s
For additional assistance, I’m including the contact information for our Social Support team for immediate support.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference No.: 1144138811
We hope to regain you as a customer in the future.
-Remie
Samsung - Galaxy Watch Active2 Smartwatch 40mm Alu
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch and i returned it only for the mere fact that it was too small for my wrist and I did not like the look of it. But if you have smaller wrists and like a smaller watch face than this one is for you. If not get the 44mm one.
I would recommend this to a friendBrand response from Samsung
Posted .Hello johnny, we apologize that your experience with this watch was less than ideal. We appreciate all feedback that helps us understand where we can improve our products. We hate to see you return the product but we appreciate you giving our brand a chance. Thank you for taking the time to leave this review. ^Elizabeth
penny
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, I had less than 6 weeks and it out warranty for best buy so now i'm one shipping it and having to call on it. A lot of money for a product that didn't hold up.
No, I would not recommend this to a friendNice
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great watch but I have an iPhone therefore half the features doesn’t work for me. The representative in the store advised me incorrectly but Best Buy has an excellent return policy.
I would recommend this to a friendWatch seems to lag often
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch lags when trying to initiate Bixby and takes a long time or just doesn’t work. The wrist gesture to get the screen to come on doesn’t work most of the time. Using voice to text lags a lot as well.
No, I would not recommend this to a friendAggravated and Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch looks and feels nice. I bought this for my daughters 13th Birthday. Bought a Galaxy Tablet for Christmas. I figured the Galaxy family of items would be compatible. Not the case..The wearable app is not compatible with tablets. She was using a real old Fitbit that I use to use before I upgraded to a Galaxy Watch with no issues, thought I was getting her an upgrade. Wearable app just crashes when tapping connect during the initial setup. Go figure a Galaxy Watch not compatible with a Galaxy Tablet. Should have just purchased the Fitbit Versa 3.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
Not bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife and it worked well but it just seemed to create some strange sensation and numbness on her hand so we ended up returning it.
I would recommend this to a friendNew but like older version
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife who has a Samsung phone. I use an Apple and compared to other fitness watches, this does not have dance or kickboxing. Not much different than previous version. Disappointed
No, I would not recommend this to a friend- Cons mentioned:Battery life
Dumpster
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery barely lasts a full day and either the software or Battery died after 2 weeks so I had to return this garbage of a device
No, I would not recommend this to a friend - Cons mentioned:Water resistance
Not water resistant
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not water resistant. Went in pool with it on for approximately 2 seconds and it blew up.
No, I would not recommend this to a friend