Customer Ratings & Reviews
- Model:
- SM-R830NZDAXAR
- SKU:
- 6360448
Rating by feature
- Battery Life
Rating 4.2 out of 5 stars
- Durability
Rating 4.4 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the Galaxy Watch Active2 Smartwatch 40mm Aluminum for its user-friendly interface, stylish design, and compatibility with Samsung devices. They find the fitness tracking features helpful and the size of the watch to be just right. However, many customers have expressed concerns about the battery life, with some reporting that it lasts less than two days.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Not the best
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch battery is not very good. Had to charge it daily. Got a Galaxy watch 5 and am much happier.
No, I would not recommend this to a friend - Cons mentioned:Battery life
Horrible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible smartwatch. The battery does not last and now I can not return it. I decided to switch to apple because this watch was so horrible
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. I appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Kayla
I DI NOT RECOMMEND THIS PRODUCT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch itself stops charging on its own, so I DO NOT RECOMMEND THE PURCHASE OF THIS WATCH!! Ive had it for going on 2 years in May & had the battety replaced once already & in less than a year later, watch completely stopped charging again! I had the "geek squad" service for 2 years too, but comes to find out their service sucks due to once you use the service for repairs, tthat's it, you can't use it fir the 2nd. uwar although you "paid for the 2 year service"!!
No, I would not recommend this to a friend- Cons mentioned:Battery life
This watch is no good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Watch is NO good ... battery doesn't even last a whole day! Very disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Ronnie, we apologize for any inconveniences this experience may have caused. We understand how frustrating it can be when expectations don't quite meet. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth
- Cons mentioned:Battery life
Galaxy Active 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is awful. Doesn't hold a charge at all. I charge my watch to 100% every night over night and by 9 pm ot is dead. Not impressed at all.
No, I would not recommend this to a friend Good watch...bad return policy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the watch; however it now makes a buzzing sound as if a piece is broken. I made an attempt to exchange it at Best Buy but they rejected me. I wish the return policy was better...
No, I would not recommend this to a friendGood Watch, Bad Delivery Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The watch was fine (my daughter loved it). But Best Buy’s delivery service was a joke. It took more than 3 weeks to deliver and arrived after Christmas. Never again with Best Buy.
No, I would not recommend this to a friendUnreliable; Samsung fails to honor warranty!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this watch for my wife last November. It stopped working in March - wouldn't hold a charge. Sent back and was repaired. Two months later, same problem, except that now Samsung claims 'water damage' which voids the warranty. Never mind the fact that the watch is advertised to go 50 ft underwater; we live in the desert and my wife has never worn the watch near water. Do an online search and you will find that Samsung has been pulling this 'water damage' stunt on a LOT of smart watch owners. I will be suing them in small claims court.
No, I would not recommend this to a friendCame off after a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There aren't many options to purchase from, but this protector lasted about a week till it peeled off. It was difficult to apply on as well. I hope they come out with a better protector.
No, I would not recommend this to a friend- Cons mentioned:Battery life
No worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery dead way to fast only wearing it for a few hours and would not keep a charge
No, I would not recommend this to a friend - Cons mentioned:Water resistance
It just stop working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After washing dishes in it...it just keep saying rebooting...... Not as water resistance as they say
No, I would not recommend this to a friend Used
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it brand new from bb. When it was open fingerprints on the top and bottom No film to cover top or bottom, had the large band attached. No small band . Wasn’t in sleeves as usually the bands are. Wouldn’t track heart rate. Bothered my mom that it was used. Paid a lot of money for a brand new one. Returning.
No, I would not recommend this to a friendShort lived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working in less than one year. Screen went totally blank. Factory reset could not be done. Found out it was a known issue. Best buy took back no questions.
No, I would not recommend this to a friendVery disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Watch was great. But no longer working took it in for repairs with Best Buy said nice I have the warranty. Watch will no longer turn on. Lasted 8 months
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello. Samsung can refer an authorized service center to perform any needed repairs. Because your warranty has expired, you would be responsible for the cost of any such repairs. We are more than happy to set up this service for you. If you would like to receive quotes on service/labor from an Authorized Service Center near you, please visit http://www.samsung.com/us/support/service/location and let us know where you would like for us to schedule the repair. ^Kayla
Very disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I pre-ordered this watch before the release. When I received it, I decided I wanted the 40mm version instead. I returned it and they quickly ordered me the one I wanted. When it arrived, it was double taped as if it had been open. I figured it was a mistake. When I opened the box, the watch was bare (no plastic screen cover) and there was fingerprints on it. The side button was completely worn and the paint was rubbed off. I ended up returning it. I paid for a brand new watch and ended up with an open box watch.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Cookie, we are so sorry to hear about this experience if there is ever a need in the future please give us a call at 1-800-SAMSUNG. Enjoy your watch! ^Samsung Brand Ambassador
Broke after 1&1/2 years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after a year and 5 months! It certainly should have lasted longer than that.
No, I would not recommend this to a friendnope, not for me
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i bought this and had to exchange it because it wouldnt charge, a year and a half later, it stopped working
No, I would not recommend this to a friend- Cons mentioned:Battery life
Had to return it would not stay charged
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it would not stay charged. Purchased elsewhere, returned under warranty. Seems okay not great
No, I would not recommend this to a friend Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok I guess. It's a watch that I play with because I'm bored... Useful at times but mostly just another electronic distraction
No, I would not recommend this to a friend- Cons mentioned:Battery life
expensive but not great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i thought it would be a great purchase but it turns out the battery can not keep charge. disappointed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Izzy, we apologize for any inconveniences this may have caused. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01003232/) to an article that will help you troubleshoot the reduced battery life. ^Elizabeth